Hilton Garden Inn Portland Downtown Waterfront

3.0 star property

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Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Lobby
Indoor pool
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Cross Insurance Arena
    ‪10 min walk‬
  • State Theatre
    ‪16 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪9 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Water View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Water View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Water View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 5
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds with Sofa bed, Water View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Portland Downtown Waterfront

3-star hotel in Downtown Portland
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Portland Downtown Waterfront provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 720 square feet (67 square meters) include conference space. This Art Deco hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 16 for adults and USD 6 to 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 720 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2003
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults, and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 01-0533378

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1008 reviews
Rating 8 - Good. 202 out of 1008 reviews
Rating 6 - Okay. 52 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to dining and shopping options. Clean and safe with valet parking. Easy check-in/out process and excellent customer service.
Stayed 1 night in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff children's events at night. There was a storm and the clean up of ice and snow could have been better.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick overnight in Portland. Walkable to many restaurants . . Welcome cookies were a special treat . .
Stayed 1 night in Feb 2025

10/10 Excellent

Loren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway

It was perfect for a quick getaway mid week. Very close to restaurants and shops so we could walk . The room was comfortable and very clean. The waterfront views from the room of Casco bay were stunning. The staff were super kind. The he pool and exercise room were small but weren’t crowded.
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, it was a decent stay. Food was great, hotel was clean and I liked their conscious effort to reduce their carbon footprint! One female front desk member was completely uninterested in being there and it SHOWED. Pool and jacuzzi are both tiny. It would be a benefit to have a 2-hour period per evening where kids aren’t allowed in the pool area. We couldn’t enjoy the pool all weekend. No stairs available, had to take a pretty slow elevator. $40 valet parking.
Stayed 1 night in Feb 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 1 night in Feb 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Pool is small but very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Harrison

Stayed 1 night in Feb 2025

4/10 Poor

mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a lot of noise and hard to sleep due to snow removal
Stayed 1 night in Feb 2025

10/10 Excellent

Glenda Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hilton Portland

Loved my stay at the Hilton Portland! Staff very helpful and friendly and accomodations wonderful. Breakfast and dinner was delicious!
Stayed 1 night in Feb 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only the thing that was wrong was that the clock alarm went off at 6 AM and it took us a few minutes to shut it off. By that time I was wide awake. Perhaps it would be a good idea for the wait staff to make sure that the clock alarm is off when a new guest is coming in.
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff. Clean, comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sydney

Traveled with group
Liked: Staff & service
Great hotel overall- only downfall is floor 5 is under construction- the saws and hammers started on Saturday at 9am - if your looking to sleep in or take a mid day nap - book a lower floor. Pool area and fitness room was not clean! Staff and food were amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, amenities
They have the most comfortable beds and very clean rooms. Great staff as well
Stayed 2 nights in Jan 2025

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always have a great stay here!

This hotel is in a great location if you want to explore Portland. It is clean, accommodating, and the staff is always very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

terry

Stayed 1 night in Jan 2025