Hilton Garden Inn Portland Downtown Waterfront

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Exterior
Lobby
Lobby
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Laundry
  • Parking available

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Fore Street Gallery
    ‪4 min walk‬
  • Merrill Auditorium
    ‪9 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Water View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Water View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Water View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 5
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds with Sofa bed, Water View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Portland Downtown Waterfront

3-star hotel in Downtown Portland
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Portland Downtown Waterfront provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 720 square feet (67 square meters) include conference space. This Art Deco hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 16 for adults and USD 6 to 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 720 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2003
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults, and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 01-0533378

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1001 reviews" "
Rating 8 - Good. 201 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay...wish we had a better view but only rooms without view were left. Unfortunately we saw a number of homeless persons in the area since last we visited
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Walter, Bushkill

Traveled with partner
Liked: Amenities, property conditions & facilities
From the valet parking to the reception desk, and all staff involved, was an excellent experience. However, the nightmare began once in the room. Found room in excellent condition but lacking hangers; once requested, waited over an hour for requested hangers to arrive. Safe in room, located in closet, was not secured to the closet wall, came loose from it anchor and nearly crushed my foot. Once this situation was reported, took another day to resolve the issue. Hotel failed to clean room, make up beds and provide clean towels, during the attempted repair of the safe. The only saving grace was the action of staff members for the restaurant during breakfast, who provided excellent service - thanks to Amber and Sylvia. I have to credit the Guest Service Manager, who responded immediately to my “Guest Survey” and refunded my entire valet parking cost for my 3 nights’ stay. And, informed me, via email, that this situation will be used as a strong lesson for staff improvements. Willing to return if these issues are resolved.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was respectful and friendly. The mom & daughter at the morning breakfast are absolutely lovely! Always had a smile and just had the best service to start the day! Valet service guys were top notch!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DIXIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and room. Staff were friendly. Breakfast was good. Close to everything for shopping and restaurants. It’s right across the street from the Ferry to Peaks Island, which was worth the time to explore there. (Definitely rent a golf cart to get around the island). Gorgeous sites!
Stayed 2 nights in Sep 2024

6/10 Okay

anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay. Did not like the $50 they charged when i checked in. 35 a day for parking and 15 credit to use if not you get it back. Have not got it credited back 2 days later. If i wanted a 15 credit i would have asked. Seemed dumb
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
The hotel room was exactly what we needed and the service was excellent. The pool and jacuzzi could use a bit of maintenance though.
Stayed 1 night in Sep 2024

10/10 Excellent

Margo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Would stay there again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In middle of everything Portland has to offer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce, Vestal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel at Super Location! Proximity to the Portland waterfront figured heavily in choosing the Hilton Garden Inn Portland Downtown Waterfront (long name, that!) for our recent three-night stay. And it worked very well for us. You are right on Portland Harbor. When I opened the curtains the first morning, a cruise ship looked like it was about to sail right into our room! The hotel itself was clean and attractive. There are many restaurants just a few minutes’ walk from the hotel. We had only one meal (breakfast) at the hotel, and it was excellent. The bar area was pleasant and not crazy or noisy. Not a biggie, but our room was not cleaned anytime during our stay. It seems that if you have your ‘Later’ tag on the door in the morning, that’s it, you don’t get a second chance, although I’m sure we could have requested a cleaning. Overall, the Hilton Garden Inn Portland Downtown Waterfront did the trick for us!
Stayed 3 nights in Sep 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip! Fantastic location! Clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol, Florence

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable bed, roomy, great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
they charged my electrical vehicle for free, which was the reason I chose this hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service
Great location. Walking distance to restaurants and shopping. Clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Mary Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Hotel was easy to locate and park at. Staff was friendly and helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly and efficient
Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the breakfast is good!
Stayed 2 nights in Sep 2024