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Hyatt Place Portland-Old Port

3.0 star property

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Photo gallery for Hyatt Place Portland-Old Port

View from room
Point of interest
Lobby sitting area
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪5 min walk‬
  • Casco Bay Lines Ferry Terminal
    ‪6 min walk‬
  • Wadsworth-Longfellow House
    ‪7 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

LED TV, iPod dock, streaming services

Suite, 1 Bedroom, Accessible (Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, iPod dock, streaming services

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Island View)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1469)
The price is $144
per night
$197 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Hyatt Place Portland-Old Port

3-star hotel in Downtown Portland
This hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1050 square feet (98 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Portland-Old Port has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from January 13 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland

Hyatt Place Portland-Old Port Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1095 reviews
Rating 8 - Good. 237 out of 1095 reviews
Rating 6 - Okay. 86 out of 1095 reviews
Rating 4 - Poor. 56 out of 1095 reviews
Rating 2 - Terrible. 36 out of 1095 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NAOKI

Liked: Cleanliness, property conditions & facilities
Great location and nice staffs
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a show at the Merrill Theater
Stayed 2 nights in Nov 2024

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy
It was perfect. Valet parking is a definite plus
Stayed 1 night in Nov 2024

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, perfect location! Only complaint is the $40/night parking but that seems to be normal for the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Place was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Wilkin, Hyde park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Kingfield

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great customer focused facility! They had great rates, valet were helpful and friendly, the front desk helped make copies and were so helpful! I could walk to my appointment. They are dog friendly and treat everyone like a regular guest. Nice work service staff—keep it up!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

celia

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

McDonough

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the comfort of this hotel. The room was clean and spacious and the staff was very helpful and nice. Would definitely come back.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was nice, clean and convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved the view and the room had a sectional sofa instead of two beds.
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was too soft. Sunken mattress. Pillows were too soft.
Stayed 2 nights in Nov 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff at the front desk during check-out lacked the knowledge needed to efficiently get people processed quickly. The overall hotel was excellent, but overpriced for what you get. No complimentary water in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The property was clean and welcoming staff. Rooms were clean and well appointed
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

CATHERINE, Slingerlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff
Stayed 2 nights in Nov 2024