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Hyatt Place Portland-Old Port

3.0 star property

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Photo gallery for Hyatt Place Portland-Old Port

View from room
Lobby sitting area
Point of interest
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪9 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

LED TV, iPod dock, streaming services

Suite, 1 Bedroom, Accessible (Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

  • City view
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, iPod dock, streaming services

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

  • Bay view
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Island View)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • Bay view
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Portland-Old Port

3-star hotel in Downtown Portland
This hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1050 square feet (98 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Portland-Old Port has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from January 13 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland

Hyatt Place Portland-Old Port Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 709 out of 1128 reviews
Rating 8 - Good. 238 out of 1128 reviews
Rating 6 - Okay. 89 out of 1128 reviews
Rating 4 - Poor. 55 out of 1128 reviews
Rating 2 - Terrible. 37 out of 1128 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room heater made too much noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Amenities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday fun get away!!!
I had a great experience at the Hyatt in Portland this past weekend. Check in: easy/room was ready early. Reasonable price, clean, comfortable and within walking distance of our restaurant. Very nice staff!! My other friend's parking was comped because her room took a little longer to be ready-so nice!!! WILL go back!
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Stayed 4 nights in Jan 2025

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff. Good Location. Need Actual Blankets
Staff super nice and helpful. Only real issue was their “blankets” are essentially thin summer bedspreads. It’s Maine. In January. Other than that place was recently updated and in a great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Katia

Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Yup
Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marc

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Paulette

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful!! The pillows literally would go flat and the bed was hard! The toilet didn’t flush and the hot water took 15 minutes to get hot!
Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very good, room was clean. No issues with noise considering it was New Year’s Eve!
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hyatt! Being dog friendly was a major plus! We brought our female black lab and she settled in amazingly and the staff was so nice to her! This hotel was also extremely conveniently located to all major attractions to downtown portland (Novare Reis, Independent Ice Co, restaurants, and the pier), we plan on returning in the fall next year!
Stayed 2 nights in Dec 2024

8/10 Good

Rod

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, especially Jasline on the front desk very professional an asset to this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

amilcar, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
An exceptional stay! The staff was friendly and attentive, the room was clean and comfortable, and the amenities exceeded expectations. Perfect location, great value for money. Highly recommend!
Stayed 1 night in Dec 2024

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The mattresses were very hard and I had to call front desk to get someone to come up and get dirty clothes left by the previous occupant
Stayed 1 night in Dec 2024