Hyatt Place Portland Downtown - Old Port Square

3.0 star property

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Photo gallery for Hyatt Place Portland Downtown - Old Port Square

Lounge
Property video
Suite, 1 Bedroom, Bay View | Premium bedding, individually furnished, desk, laptop workspace
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
$128
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
433 Fore St, Portland, ME, 04101
  • Place, Portland Museum of Art
    ‪10 min walk‬
  • Place, State Theatre
    ‪11 min walk‬
  • Place, Thompson's Point
    ‪4 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(19 reviews)
  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View

  • 494 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(111 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place Portland Downtown - Old Port Square

3-star hotel in Downtown Portland
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hyatt Place Portland Downtown - Old Port Square offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1050 square feet (98 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place Portland Downtown - Old Port Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Reviews

Hyatt Place Portland Downtown - Old Port Square Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 801 out of 1241 reviews
Rating 8 - Good. 257 out of 1241 reviews
Rating 6 - Okay. 97 out of 1241 reviews
Rating 4 - Poor. 50 out of 1241 reviews
Rating 2 - Terrible. 36 out of 1241 reviews

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2025

8/10 Good

Devan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location! Clean & comfy rooms.

They downgraded our room and gave us points to their Hyatt member program to compensate us. They said if they gave any cash back it would go to Hotels.com and not us. Not ideal since I’ll likely forgot I have a membership. Also, the ladies room was out of soap. I told the front desk twice and they still didn’t refill the soap. As for our room, it was very clean and comfortable. The location to shopping was perfect!
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful customer service! Really quiet in the room so you can hear quite a bit outside, shower pressure wasn't great but bed was comfortable and room was clean. There was some construction going on that we weren't aware of but it wasn't a deal breaker. Love that they offer airport shuttle!
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher C

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is conveniently located in the heart of the Old Port in Portland. I was disappointed that their pool was gone and was not updated on their website. I would stay there again.
Stayed 5 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Halie

Stayed 1 night in Jul 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice property. I would rate excellent except for over priced breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

Katherine, MOUNT ULLA

Traveled with family and small children
Disliked: Property conditions & facilities
Took 3 tries to get a room that didnt smell and met the rates we paid. Final room was nice, housekeeping was super friendly, but there was still a smell.
Stayed 1 night in Jul 2025

8/10 Good

CRAIG, BEMIDJI

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the location of the property and how easy it was to walk to the water and most of the activities we were doing in Portland. We did have to drive to the lighthouse, but otherwise everything else was walkable. Lots of places to eat nearby and shops. It was safe as well, with a decent seeming night life near by.
Stayed 2 nights in Jul 2025

10/10 Excellent

louise, great falls

Stayed 4 nights in Jul 2025

10/10 Excellent

Shane

Stayed 2 nights in Jul 2025

10/10 Excellent

Daniele

Stayed 2 nights in May 2025

2/10 Terrible

Shawn

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Location was fantastic but not the cleanliest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anmoldeep singh

Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities

Tikaboo

For the price we paid I expected better quality. We had to pay for parking, not included in the room fee. Furniture was broken beat up both in our room and in the breakfast area. Staff were vey nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, DENHAM SPRINGS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Port

Nice room. Valet parking and airport shuttle are available. I was referred to the room phone to arrange shuttle service, but the room phone was not even connected to a wire or outlet. Calling the number given to me for valet just resulted in a voicemail. Was told that I was waiting on a room on 5th floor so i couldn't check in, but was assigned Room 425. Room was clean and housekeeper was friendly and heloful. Clise to restaurants and harbor:
Stayed 2 nights in Jul 2025

8/10 Good

Sally

Traveled with family
Liked: Staff & service, property conditions & facilities

just okay

Well, no blanket or pillow for sleep sofa. Checked in no coffee available but clerk did make one from Starbucks was awful. VERY THIN walls could hear people coughing and going bathroom thru them. Not impressed for a Hyatt. only good thing was location.
Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it's proximity to everything in Old Port!
Stayed 2 nights in Jun 2025

10/10 Excellent

Vlad

Liked: Amenities
No self parking
Stayed 2 nights in Jun 2025