This hotel features an indoor pool, a restaurant, and 3 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, concierge services, and a 24-hour front desk. Housekeeping is available on request.
McMenamins Crystal Hotel offers 51 air-conditioned accommodations with safes and bathrobes. This Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Portland hotel also offers an indoor pool, gift shops/newsstands, and tour/ticket assistance. Guests can use the indoor pool at a partner property.
McMenamins Crystal Hotel has designated areas for smoking.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Zeus Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ringlers Pub - Onsite pub. Open daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking options include a garage
Food and drink
Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
3 bars/lounges
A poolside bar
A restaurant
Restaurants on site
Ringlers Pub
Zeus Cafe
Things to do
Billiards/pool table
Indoor pool
Indoor pool (guest access)
Family friendly
Indoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Guest services
Concierge services
Housekeeping (on request)
Proposal/romance packages
Tour and ticket assistance
Business services
Coworking space
Outdoors
In a nature reserve
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathrobes
Free toiletries
Towels provided
Food and drink
Champagne service
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults, and USD 8.50 to 11.50 for children
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Pool access available from 7:00 AM to 12:30 AM
Property is also known as
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland
McMenamins Crystal Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 339 out of 576 reviews
10 - Excellent
339
Rating 8 - Good. 152 out of 576 reviews
8 - Good
152
Rating 6 - Okay. 46 out of 576 reviews
6 - Okay
46
Rating 4 - Poor. 22 out of 576 reviews
4 - Poor
22
Rating 2 - Terrible. 17 out of 576 reviews
2 - Terrible
17
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
Katja
Traveled with family
Mar 27, 2025
Disliked: Cleanliness, staff & service
The pool is fabulous. The shared bathrooms is also no issue. The room we had "wrecking ball" smelled awful. Even with window open did not help. Sheets short and old. No space to put down anything. Hotel had crazy chrges added on and did not honor our Expedia rate.
First time staying at a place with shared bathrooms & I was pleasantly surprised. Crystal Hotel keeps the bathrooms very clean and I did not have trouble finding an available bathroom when I needed one.
Pros: Clean, friendly staff, soaking tub, convenient food, location is perfect if you're attending a Crystal Ballroom event or want to walk around and shop, in room air/temp controls.
Cons: Rooms are quite dark and small (stayed in a Queen). I'm thankful I read that in review and brought my own light! Shared bathrooms may not be everyone's cup of tea. Parking was less than ideal - it's only a couple of city blocks away, but it's inconvenient not to be able to access your car easily if you forget something. Also, walking around downtown with heavy luggage trying to find the hotel in the pouring rain is not a fun experience. I think they have parking out front you can drop your stuff at before going to park, but they were blocked or full when I arrived.
Always a favorite spot to see concerts and stay. Its downtown Portland, but it’s really honestly the best option if you’re walking and don't need to go far. Our first choice when seeing concerts at Crystal Ballroom. Also food in the restaurant is amazing.
This historic building has fantastic vibes and was within easy walking distance to our music venue and Powell’s - definitely will consider this place again when needing to stay in Portland. (Rooms are small, but that’s a perk imo!)