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Hilton Garden Inn Clackamas Portland

Property class: 3

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Photo gallery for Hilton Garden Inn Clackamas Portland

Lounge
Lobby
Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Fitness facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $123
includes taxes & fees
May 8 - May 9

Explore the area

View in a map
12566 Se 93rd Ave, Clackamas, OR, 97015
  • Place, Clackamas Town Center
    ‪4 min walk‬
  • Place, Clackamas Promenade
    ‪4 min walk‬
  • Place, Cinemark Clackamas Town Center
    ‪10 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Exterior
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About this property

Hilton Garden Inn Clackamas Portland

3-star hotel in Southgate
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Clackamas Portland offers 192 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Clackamas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Clackamas Portland features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Hilton Garden Inn Clackamas Portland has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton Garden Inn Clackamas Portland has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 per person
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Monarch
Monarch Clackamas
Monarch Hotel
Monarch Hotel Clackamas
Monarch & Conference Center
Monarch Hotel & Conference Center Hotel
Monarch Hotel & Conference Center Clackamas
Monarch Hotel & Conference Center Hotel Clackamas

Hilton Garden Inn Clackamas Portland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness
Staff, clean room, great bar and restaurant. Great location. The only thing we noticed that was not awesome was how cold and drafty the lobby and restaurant were. It did appear that there was still construction or a remodel going on, so that could be why.
Stayed 1 night in Jan 2026

8/10 Good

Robert, Sisters

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, accommodating. Close to many restaurants, shopping, and more.
Stayed 2 nights in Jan 2026

10/10 Excellent

heidi

Stayed 1 night in Jan 2026

8/10 Good

don

Liked: Cleanliness, amenities
Everything was good except floor above me made squeaking noise caused me to awake. I stayed in room 118 first floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

2/10 Terrible

Jennifer

Disliked: Staff & service, amenities
Loud people laughing and yelling and screaming until 3:30am. We finally had enough! Checked out and drove home! So much for a safe New years Eve!
Stayed 1 night in Dec 2025

2/10 Terrible

Brandi

Disliked: Cleanliness, property conditions & facilities
I stayed at the Hilton Garden Inn Portland Clackamas beginning on 12/27, and unfortunately, my experience was very disappointing. I understand the hotel is currently under construction, but the level of disruption and lack of follow-through was unacceptable. Upon check-in, I was assigned a room where both the phone and television were not functioning. I notified the front desk, and I was told someone would be sent up to fix the issue. No one ever came. I reported the issue again the following morning and was again told someone would come, but no one did. Eventually, I encountered a maintenance worker in the hallway who checked the room and stated he could not fix the issues. I was then moved to another room; however, the amenities were not comparable to the first. While the television worked, the phone did not, and the thermostat was not functioning properly. The room would not warm beyond 70 degrees, which made the stay uncomfortable. I again informed the front desk and was told someone would be sent and that it would be documented, but once again, there was no follow-through or resolution. When I spoke with the manager about the repeated issues, I was told there was nothing he could do because I booked through Expedia rather than directly through Hilton. That response was disappointing, as the issues were related to the hotel’s maintenance and guest experience, not the booking platform. the lack of communication, accountability, and basic accommodations made this stay f
Stayed 3 nights in Dec 2025

2/10 Terrible

Rebecca

Disliked: Amenities, property conditions & facilities
FINAL Update: athletes were still in the hallway at 3:30 a.m.Update: final night. For the third night in a row, a bunch of teen or young adult athletes are having a party in the hallway outside my room at 10:30 p.m. I've called the front desk - again - as have others. I've put a towel at the door threshold and also have ear plugs. No one seems to want to take care of the problem. Regarding the room, I wondered why I could hear road noise and it was cold despite the heat on. I found the window was not closed properly. The bathroom toilet is also so close to the wall, it's almost not functional. The bathroom is so small and cramped, you can't close or open the door easily. Just checked in. I'm in newly renovated section. The construction was not inspected. You can push the door open, anyone can. It won't lock. The door handle doesn't line up to lock. I've traveled from Pennsylvania (about a 20 hour day) and can't go to bed because it's not safe and my door doesn't close! Waiting on maintenance, no other similar rooms are available. I was offered an accessible room and when i said i need some compensation for that, she offered me a discount coupon for the restaurant downstairs. Wow! Poor customer service. Now it's 10 p.m. and they are sawing and sanding trying to fix the door. People are trying to sleep. Finally got it where it will close but can't use the deadbolt. They don't seem to care. I will never stay here again and recommend others find another hotel instead.
Stayed 3 nights in Dec 2025

8/10 Good

Damond

Stayed 1 night in Dec 2025

8/10 Good

Alan

Business traveler, Traveled with pets
Liked: Cleanliness
Every aspect was good. Parts of the property were under construction however it was not disruptive to the experience. The breakfast menu was apparently not all available due to some inventory issues. Front desk was informative and organized.
Stayed 1 night in Dec 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Daniel, Milwaukie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

6/10 Okay

Ginger, Shelton

Liked: Cleanliness, amenities, property conditions & facilities
Mattress was not comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This is the old Monarch Hotel and has been updated. It is a great improvement. De Fuego restaurant is wonderful.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1. The door lock to our room was broken. We had to pull hard on the door when we left our room, which was not a big deal for us .. but the cleaning staff left our room unlocked twice during our stay- which we actually checked out earlier than booked due to this. 2. We checked in on a Friday afternoon and everything was fine until Monday morning at 8am when the construction started right out side of our room. The were drilling and hammering on the outside wall right outside our room. I was trying to get some work done, this is why we checked out early. We were not told upon check in that there would be construction starting early on Monday morning. They should have never booked people into this room, very poor management to overlook this. 3. When checking out we asked to speak to a manager, the front desk said they were not available but would call us in 5 mins this was at 9am ... at 1130 we finally had to call back, again they said they would call right back .. again no call at 1pm.. so we called again and refused to be told we would get a call back, they finally put us thru to the manager who was indifferent to the situation. 4. Went to the Courtyard Marriot which is right across the street which was a wonderful hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Stayed 1 night in Nov 2025

4/10 Poor

Gary

Traveled with family
Liked: Cleanliness, amenities
The heat wasn't working right. The thermostat was set to 72 and the air conditioner was on when we entered the room. When we raised it up to 78 it started heating the room and then would switch to cooling and freeze the room. We asked to have it looked at while we were out. They did and when we came back the thermostat was set to 85 and the room was really warm! Three days there and turning the unit on and off to keep the room warm was a pain. Especially in the middle of the night. How about another room if they couldn't fix the problem?
Stayed 3 nights in Nov 2025

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding and check-in was quick and friendly. The room was nice but noise was a problem, People on the floor above sounded like a herd of elephants . this is the second time I have stayed at this location and outside noise had been an issue each time.
Stayed 1 night in Nov 2025

8/10 Good

Eric, VANCOUVER

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beautifully upgraded but some amenities kept old such as AC (couldn’t even adjust a room temperature properly) and the phone remained as it was. Fitness center on site was closed and I wish they show that on the third party booking site. We accidentally brought our emotional support dog without knowing it’s not pet allowed. We were instructed that we are not allowed to walk our dog in the building and had to stay in the dog carrier in a public area which we did but we saw someone else’s walking around in the hotel and made us questioned. Staff was extremely nice and friendly. We’d give them five stars!
Stayed 1 night in Nov 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Amenities
Building was under construction.
Stayed 1 night in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Under remodel will be nice. Their new heating system is messed up
Stayed 1 night in Nov 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
With the hotel under renovations, it was still ok to stay in. I had to stay for 8 nights due to medical reasons, and they totally accommodated me with my request to be put on the top floor. Housekeeping, front desk, and any other staff I encountered were very friendly.
Stayed 8 nights in Nov 2025