Best Western Lake Oswego/Portland Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Lake Oswego/Portland Hotel & Suites

Lobby
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Property amenity
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
14905 SW Bangy Road, Lake Oswego, OR, 97035
  • Portland Temple Visitors' Center
    17 min walk
  • Olive Garden
    3 min walk
  • Tualatin Bus Station
    3 min drive
  • Portland, OR (PDX-Portland Intl.)
    26 min drive

Room options

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Lake Oswego/Portland Hotel & Suites

Hotel in Lake Forest
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and concierge services.
Best Western Lake Oswego/Portland Hotel & Suites offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lake Oswego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

In addition to an indoor pool, Best Western Lake Oswego/Portland Hotel & Suites provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Lake Oswego/Portland Hotel & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of USD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Lake Oswego Phoenix Inn
Phoenix Inn
Phoenix Inn Hotel Lake Oswego
Phoenix Inn Lake Oswego
Phoenix Hotel Lake Oswego
Phoenix Inn Suites Lake Oswego Hotel
Phoenix Inn Suites Lake Oswego
Phoenix Suites Lake Oswego
Best Oswego Portland & Suites
Phoenix Inn Suites Lake Oswego
Best Western Lake Oswego Hotel Suites
Best Western Lake Oswego/Portland Hotel Suites
Best Western Lake Oswego/Portland Hotel & Suites Hotel
Best Western Lake Oswego/Portland Hotel & Suites Lake Oswego

Best Western Lake Oswego/Portland Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Stayed 2 nights in Sep 2024

10/10 Excellent

YUN TING

Stayed 3 nights in Aug 2024

6/10 Okay

Joe and Lynnette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed Review
We stayed at this hotel many times when it was a Phoenix Inn and really appreciated the facilities. We didnt think the change to Best Western would be that different; however, the "upgrades" they have made make the experience very sterile and unwelcoming. The biggest issue is the change in the type of bed frame to some kind of metal structure. Every time you get in or out of the bed, there is a very loud clunk, clang sound. We changed rooms and this was true in both rooms. And, the beds are very high and difficult to get into. My wife is 5'6", and had a really hard time getting into the bed. It was easier for me at 5'11", but still very high. The good points are that The service was great and it was very clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rates are reasonable, location convenient, but the highway noise was unbearable, they did provide earplugs but didn’t get a decent nights sleep in the 4 days I was there. The idea of a hotel is to sleep right?? Not happening here ! 1 Star!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service when checking in. Very polite
Stayed 1 night in Aug 2024

6/10 Okay

Hillary

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean room. Very good breakfast. I've never been disappointed with Best Western hotels.
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Traveled with family
Liked: Staff & service, property conditions & facilities
It was way too noisy. The staff was fine, but loud all night from upstairs, noise in hallways was overly loud as well. I’ve stayed here multiple times, but am planning to try somewhere else after this overall experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Lewis & Clark. Very clean
Stayed 3 nights in Aug 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is located conveniently to several attractions. We could travel to Moda Center, OMSI, and Portland Zoo in about 15 minutes. That said, it is also located just off the freeway, so there is traffic noise that may bother some patrons. The swimming pool and hot tub were nice, staff were nice, and the room was clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Cheri L

Traveled with partner
Disliked: Property conditions & facilities
Pics included keurig in room but no - lousy cheap coffee machine not even set up to be used. Zero housekeeping for a three night stay. Unacceptable and will not stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
There was noise coming from upstairs and the room next to door
Stayed 4 nights in Aug 2024

8/10 Good

Eilan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Eilan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. The rooms were pretty good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean. Kids enjoyed the pool. There are a lot of places to eat
Stayed 1 night in Aug 2024

6/10 Okay

Panita

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jamie

Disliked: Cleanliness
The hotel is right next to a noisy highway, which would have been fine if everything else was good. The hotel was short staffed & the people working were nice. However, the toilet overflowed the first day we were there and it took them an hour to come to our room. Instead of fixing it, they handed us a plunger and cleaning spray. We had to deal with it ourselves. We stayed 3 nights because of the central location and did not receive cleaning service the entire time. The breakfasts were very picked over by the time we got there (with at least a half hour until it was done). So overall, we would not stay at this location again.
Stayed 3 nights in Aug 2024

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The lady who checked me in went above and beyond for being helpful with navigating aspects of Portland and gave some great good advice. I will be back, was a great hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024