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Portland Regency Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portland Regency Hotel & Spa

Exterior
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board
2 bars/lounges
Breakfast and dinner served
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Spa
  • Hot Tub
  • Free airport shuttle
  • Breakfast available

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Fore Street Gallery
    2 min walk
  • Crooked Mile
    1 min walk
  • Portland Transportation Center
    9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    17 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Deluxe Double Room

  • 300 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually furnished, iron/ironing board

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Portland Harbor Hotel

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Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1427)
The price is $144
per night
$197 total
includes taxes & fees
Jan 6 - Jan 7
Portland Harbor Hotel

About this property

Portland Regency Hotel & Spa

3.5-star hotel in Downtown Portland
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a spa tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Portland Regency Hotel & Spa features a spa tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6000 square feet (557 square meters) include conference space. This historic hotel also offers a fitness center, spa services, and a vending machine. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite parking is available (surcharge).

Portland Regency Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and dinner.
Armory Lounge - This bar serves lunch, dinner, and light fare. Open daily.
Ironside Whiskey Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 918 out of 1229 reviews" "
Rating 8 - Good. 198 out of 1229 reviews" "
Rating 6 - Okay. 68 out of 1229 reviews" "
Rating 4 - Poor. 29 out of 1229 reviews" "
Rating 2 - Terrible. 16 out of 1229 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 2 nights in Aug 2024

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location that was safe & walkable. Bed was very comfortable. Nice to have safe, refrigerator etc in room. Ease of use for TV. somewhat dated. Very clean. Parking was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler the hotel was perfect. Safe and convenient. Mostly quiet. Unique building. Loved my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer S

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 2 nights in Sep 2024

10/10 Excellent

Sue

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an upscale hotel in a historic old armory that was converted to a hotel. It is in perhaps the most historic section of Portland, walkable to just about everything. In fact, our only "wheels" used during our 3-day stay was to shuttle to and from the train station. Oh...there are 5 trains a day each way between Portland and Boston. It was pricey but so is everything these days. Only down side worth mentioning is that their shuttle does not run between 6:00 AM and 7:30 AM which was when we had to get back to the train station, so we had to take an Uber. Facility was clean, comfortanble, and quiet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great service
Excellent service from valet to housekeeping! Located in the heart of the Old Port and easily walkable to shops, restaurants and venues.
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth, RALEIGH

Stayed 3 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. All restaurants, shops and bars within an 8 block radius.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Regency!
Always a great stay in the Oldport. We always stay at The Regency any time we’re in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Meg

Traveled with family
Liked: Property conditions & facilities
Loved being in the middle of a very walkable city. Our second stay and we’ll return!
Stayed 2 nights in Sep 2024

6/10 Okay

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing, to be totally honest. The hotel just seems like it needs some major investment to bring it up to normal standards of cleanliness and service. Room was dirty, hair throughout (bathroom floor, sheets, towels), carpets liberally stained, mattresses had clearly been replaced with a smaller size mattress but the larger bed platforms remained, and the exposed edges were full of crumbs, dust, hair, etc. Front desk was sometimes staffed, valet parking stand was usually empty and you have to look for someone at the front desk (if present) to contact valet. Under-staffed, in other words. Spa provided good massages, but jacuzzi was closed and the whole thing is on a dank basement floor. Overall it was just unclean and needs help. Location super and totally walkable, but I would not go back, and could not recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Maryann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Regency is located in a fantastic central location to all the Old Port has to offer. With clean rooms, a comfortable bed, and intimate spa facilities. We thoroughly enjoyed our stay. The only downfall we experienced was the Ironside Whiskey Bar was closed our entire stay. Very unfortunate as we were looking forward to experiencing that anemity. Overall very happy with our stay, that fact aside.
Stayed 3 nights in Sep 2024

8/10 Good

Bonny Jean, Jupiter

Liked: Cleanliness, staff & service, amenities
They had a complementary shuttle from the airport, which was great. I was a late getting into my room because of a stain on the floor that they couldn’t remove so they ended up replacing a piece of the carpet. They compensated my patience with a $50 gift card to the restaurant in the hotel, which was very nice. I scheduled housekeeping every day but one day they did not come so I had to ask for them to come at 5:30 in the afternoon when I returned to my room. Everyone is very friendly. I did not love the bar downstairs. Didn’t really appreciate getting Mustard and plastic packets at a restaurant bar in the hotel. Also, the whiskey bar was closed which I was very disappointed with. I was looking forward to that! Thank you to Sarah for always being there for me.
Stayed 7 nights in Sep 2024

8/10 Good

Billie Jo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Little dated rooms but well worth the service and location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Portland
This is one of my favorite hotels, and right in the heart of Portland. Come here every year. The staff makes it special for us.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice to walk to all shopping and restaurants. Also enjoyed valet parking. Very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

CURT, HARTSDALE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to all.
Stayed 1 night in Sep 2024

8/10 Good

Marvi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff! The room a bit dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best weekend at the Portland Regency. The staff was excellent and went above to help with a few special requests for a wedding celebration. The rooms are great, beds comfy. We only ate breakfast once at the hotel but the food was very good. The location of the hotel is perfect for walking around Old Port- I would highly recommend!!!
Stayed 2 nights in Sep 2024