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Portland Regency Hotel & Spa

3.5 star property

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Photo gallery for Portland Regency Hotel & Spa

Relax in a stylish outdoor seating area with a wicker sofa and glass table, surrounded by a stone pathway and lush greenery.
Creator video
Relax in our inviting lobby, featuring a bar area with comfortable seating and a selection of beverages.
Relax in a classic room with a large bed, tufted headboard, and comfortable armchair.
Welcome to the Portland Regency, where guests can check in at the central reception desk.

Popular amenities

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪7 min walk‬
  • State Theatre
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually furnished, iron/ironing board

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(226 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Portland Regency Hotel & Spa

3.5-star hotel in Downtown Portland
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Portland Regency Hotel & Spa features a hot tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6000 square feet (557 square meters) include conference space. This historic hotel also offers a fitness center, spa services, and a vending machine. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite parking is available (surcharge).

Portland Regency Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1044 out of 1366 reviews
Rating 8 - Good. 211 out of 1366 reviews
Rating 6 - Okay. 75 out of 1366 reviews
Rating 4 - Poor. 24 out of 1366 reviews
Rating 2 - Terrible. 12 out of 1366 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

MOSHE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location in downtown old port
Stayed 1 night in Apr 2025

10/10 Excellent

JAMIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having access to the gym and steam room! Location was perfect- it was quiet due to off-season and was easy to find parking in the area but I expect it would be harder in the summer. Right in the middle of town!
Stayed 3 nights in Apr 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Building could use some brightening but staff were wonderful and we understand it’s an old building. Love the spa and the location is key. We will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
The people were so friendly and helpful
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great
Stayed 1 night in Apr 2025

8/10 Good

Gregory E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great location, transportation was an added bonus.
Stayed 3 nights in Apr 2025

6/10 Okay

Stephon

Traveled with partner
Liked: Cleanliness
I really enjoyed the close proximity to stores and restaurants. Most walking distance. Staffing were bland, nothing particularly special. We didn’t get any information on what’s going on around, nothing about the Easter brunch which we had to walk in and find on our own. I did not feel particularly safe there as nightly a sign was plastered that the doors would be locked for our safety. It’s a lot of entrances/exits that work some time but it’s obvious that someone could just walk in one of the doors and have access to the building. The feeling was exasperated when we were constantly asked if we had a room there at least that’s what we hope , as I’m sure we weren’t the only black people on the premises.. Hot tub was okay, steam room was nice . Did not try sauna. The walls are extremely thin. I heard a couple having intercourse and it sounded like they were in the room with us. Overall , would not come back .
Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that The hotel used to be an armory. All of the staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ippolita

Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our stay in Portland. No need for a car after we parked. Plenty of restaurant and shopping options right outside the door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing hospitality from all staff. This is our second time staying here and we love the location!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close to everything it is perfect! What a beautiful place to stay and the staff was beyond amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Aline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 3 nights in Apr 2025

8/10 Good

grace

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann, PERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Stayed 1 night in Apr 2025

10/10 Excellent

Joohee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful… comfortable, convenient, clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Meg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was rough but all in all AMAZING OMG
Stayed 2 nights in Apr 2025

8/10 Good

gil

Stayed 1 night in Apr 2025

6/10 Okay

Maeve

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms were not soundproof nor very private (no cover over the keyhole & very loud in the hallways in the morning). The front desk was not super friendly when we checked in, but the women at checkout and the shuttle were excellent. The highlight of our short stay was the service and meal at their 1895 restaurant for a lovely Saturday brunch.
Stayed 1 night in Apr 2025