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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Air conditioning

Explore the area

Map
738 Main Street, South Portland, ME, 04106
  • Maine Mall
    ‪3 min drive‬
  • Thompson's Point
    ‪5 min drive‬
  • State Theatre
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

South Portland hotel close to Maine Mall
Along with a 24-hour front desk, this hotel has free newspapers and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South Portland hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Onsite self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jean

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Very large rooms. Quiet and plenty parking. Bed very comfortable. Friendly worker.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Noise at 11pm
Stayed 1 night in Feb 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Usually always stay here when I’m in town. Never had any issues besides the door not reading my room key, and some very loud neighbors
Stayed 1 night in Feb 2025

4/10 Poor

Susan

Business traveler
Disliked: Property conditions & facilities, room comfort

All generic- no pride in service.

I stayed because there was a blizzard and I had to be able to get to work at a nearby hospital. The night clerk who checked me in was fantastic. My first impression of the hotel, in general, was that it smelled and appeared clean. The room was generic. The bed was so hard that my hips hurt in the morning. I piled pillows from the other bed and used them as a mattress pad. Still, I didn't sleep all that well and the next night a heard of elephants checked in upstairs and my headboard was against the stairs. In the morning, the breakfast offered plain and raisin oatmeal, some individually wrapped bagels and bread to toast. No butter, only grape jelly and plain cream cheese. A few token small yogurts were in the mini fridge.The biscuits and french toast in the warmer could have broken windows. They offered a machine that dispensed waffle batter and you cooked your own. Again, no butter and just syrup. There were two types of cereal in Tupperware holders, no milk. Coffee, tea, and juices were dispensed from a fountain machine... No OJ. No protein offered only carbs...
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property lots of parking and clean
Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not happy with this place

Deposit policy needs to be applied consistently. A front desk agent got bit of an attitude with me when I questioned their deposit policy. , My room was constantly shaken by an exit door slamming shut everytime someone came in or out. Breakfast was substandard when compared to other quality inns I've been to.
Stayed 2 nights in Feb 2025

4/10 Poor

Shireka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold on the shower curtain.
Stayed 3 nights in Feb 2025

4/10 Poor

paul

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

Good security here with front desk location at entrance. Free Breakfast. Close to I-95. Clean room, and I noticed a lot of ramps here, so they have a lot of handicap accessibility.
Stayed 2 nights in Feb 2025

4/10 Poor

Christopher

Room smelled faintly of cigarettes ,the room door was uneven so you could see a 2/3 gap from the floor to the door so you can here EVERYTHING and EVERYONE walking by and talking,barely slept “breakfast” was staged but in reality it left ALOT to be desired,won’t stay again
Stayed 1 night in Feb 2025

6/10 Okay

Drew

Stayed 1 night in Feb 2025

4/10 Poor

Davena

Disliked: Staff & service, property conditions & facilities
I don’t know if it’s the owner or just a regular front desk staff but she as no professionalism
Stayed 4 nights in Jan 2025

2/10 Terrible

Nicholas

Traveled with partner
We only needed a hotel for one night, so we decided to go cheap. When we got to the hotel, the receptionist had no idea what they were doing. We walked into the room, and it was so utterly disgusting. There was black dog hair and stains all over our bedding, which almost made me want to throw up and not sleep in the bed. Dogs should not be allowed in hotel rooms if they’re not going to be properly cleaned. There was hair on our towels, and it smelled like someone had smoked a pack of cigarettes right before we had walked in. There was even a black clump of fuzzy hair on the wall in the bathroom. Nothing seemed to be cleaned. I didn’t want to touch anything, and we weren’t aware of the no refunds after 20 minutes policy. We are very disappointed and disgusted.
Stayed 1 night in Jan 2025

4/10 Poor

T

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Scuba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

MARCO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and convenient to the airport

Just needed a place for overnight near the airport. It was perfect
Stayed 1 night in Dec 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in Friday night to a room that smelled like weed, the end table was dirty had cup rings in it, pulled the sheets black and at the top of the bed there was a stain under the pillows if it wasn’t so late when we got there I would have complained so we waited til the next morning then they moved us to a handicap room the bed was absolutely horrible
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaunamarie

Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay anywhere else

We stayed here for an event. We had our dog with us and were placed in one of the rooms separate from the main building. You couldn't make this stuff up.. The back door frame was ripped out and the lock was ripped out, the front door slide lock was broken in half, we turned the heat on and it filled the room with a nasty burning smell which was a nice break from the stale cigarettes. We were moved to the room next door, the staff knocked on the door and announced themself about 5 times to which i finally asked her if she thought someone may be in there unexpectedly. She finally opened the door but would not step in first- comforting! The new room had newly placed locks and no strong smells but safe to say we did not feel safe or comfortable staying there. Also it looked like there were security cams on the second floor but the wires were cut.
Stayed 1 night in Oct 2024

2/10 Terrible

Robin V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISGUSTING Health hazard

I have never stayed anywhere in such poor condition!!! I have pictures of filth and mold in the bathroom of my room. No part of my stay there was any better than that. You couldn't pay me to go there again, even if it were in addition to the room free. They offered No refund amount for my complaint as they think their motel is clean???? I'll be contacting the Board of Health next. They should close it down or knock it down and start over.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julio Elmilger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member are amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great with my husband and I stay. We will be back
Stayed 1 night in Dec 2024