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Quality Inn & Suites South Portland

2.5 star property

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Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Efficiency Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
$73
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
738 Main Street, South Portland, ME, 04106
  • Place, Maine Military Museum
    ‪2 min drive‬
  • Place, Thompson's Point
    ‪4 min drive‬
  • Place, State Theatre
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Efficiency Suite, Multiple Beds, Non Smoking

Efficiency Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Efficiency Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites South Portland

Hotel in Sunset Park
Along with a 24-hour front desk, this hotel has free newspapers and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Quality Inn & Suites South Portland offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South Portland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Cable television is provided. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Onsite self parking is complimentary.

Quality Inn & Suites South Portland has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites South Portland Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 159 out of 1000 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Madeleine

Stayed 1 night in Oct 2025

4/10 Poor

William

Room was not very clean - tub was gross. All surfaces were visibly dusty. Thousands of fingerprints on the microwave, big stain on one of the bedspreads. There was NO remote for the TV. The desk gave us one to try but it. Didn’t work. The beds linens and towels were nice and clean, beds comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Disliked: Cleanliness
There was a beyond-dead poinsettia in the lobby with a sign saying "Christmas is about family" during my early October stay. The room door (interior) was filthy, there was toilet paper stuffed in the security peephole, and the security latch was entirely broken and non-functional. These are all easy fixes, ergo it seems the management does not care and/or is not paying any attention.
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
The main problem with this hotel was an overwhelming, caustic odor, probably from the incorrect use, or overuse, of cleaning products. It was everywhere, in the lobby, the hallways, and the rooms. At first, I expected that the odor would diminish after the cleaning crew left, but it did not. The odor persisted all day and all night and greeted us every single time we entered the hotel and our room over our four day stay. I am not exaggerating when I say it hurt my lungs and gave me headaches. The carpets were quite old and filthy, especially on the stairs and in the hallways. The floor of the bathroom was slick and left a sticky residue on my socks and the bottom of my shoes. I can only assume that they were trying to hide the filth with "clean" smells. Either that, or they were misusing the cleaning products. Perhaps they are meant to be diluted and they were using the products at full strength. I suggest that the owners and management stop trying to cover up the filth with excessive cleaning products and just move directly to renovation or tear down. We have been home for ten days, but despite constant airing out, I can still detect that disgusting odor in our luggage. In the past, we have had good experiences at Quality Inn and Suites, but I think the brand has been permanently damaged in my mind. Since this hotel meets their standards, I don't know if I will ever risk staying in one of their hotels again.
Stayed 4 nights in Oct 2025

6/10 Okay

Lisa

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The girl at the check in desk was extremely kind, but honestly the positive review stops there. The worst offense to me was the ton of overbearing pine tree air fresheners, you know, the kind you hand from your rearview mirror? The "black ice" scent was WAY overwhelming, especially when we walked in to our room and there were three of them sticking out from the top of our mirror to (I guess) freshen up the room? Also, one of the headboards was all kinds of warped, the bathtub had wierd black stuff in it (dirt? tiny bugs?), the sockets for the lamp were broken, the hallways had a STRONG smell of marijuana, etc. Again, they were super nice there - they obviously cared very much about what they were doing, I would just spend a little more and stay somewhere that had a better rating next time.
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were put on the second floor and there was no elevator. My sister has trouble climbing stairs, especially with luggage. The staff did not offer to help or to change our room to bottom floor. She just watched my sister struggle.
Stayed 1 night in Oct 2025

2/10 Terrible

Bienela

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. Super dirty and room smell really bad. Glass everywhere, Cigarattes in room. Drugs etc.
Stayed 1 night in Oct 2025

4/10 Poor

Yvette

Disliked: Cleanliness, amenities, property conditions & facilities
I had to reclean my room. This particular Quality Inn could use a refurb.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Clean room. Good staff. Great breakfast. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very very hard. I found them uncomfortable, and wouldn't stay again because of it. Otherwise everything else was fine, clean, functional.
Stayed 2 nights in Aug 2025

6/10 Okay

Jane A

Business traveler
Did not eat at facility.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Poor maintenance work. Tacky patch jobs on floor and walls. It was ok for 1 night, but pricey for the condition.
Stayed 1 night in Oct 2025

4/10 Poor

Rocio

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

alohe

Liked: Cleanliness, staff & service
Disliked: Amenities
I couldn't gain access to my room after returning in the evening. I was scheduled to check out the next day. I'm not going to stay at another Quality Inn. This also happened at another Quality Inn in New England. The coffee was misleading because, it was dark but tasted like water. The waffle mix was too thick, and the syrup was not sweet enough. Sausage links were gray and uncooked. I also heard noise in my room. I don't know if it was the a/c heating system or construction. The stairway carpet needs to be updated.
Stayed 2 nights in Oct 2025

6/10 Okay

Nick

Stayed 2 nights in Oct 2025

4/10 Poor

Sara

Disliked: Staff & service, property conditions & facilities
Housekeeping knocking at 9 am for "checkout".
Stayed 1 night in Oct 2025

8/10 Good

Jean Baptiste

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 4 nights in Jul 2025

2/10 Terrible

Billie Jo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start? There was black mold in the bathroom on the wall and at the bottom of the tub there was holes in the walls. There was clip toenails on the sofa when I pulled it out for the sofa bed. There was a drip pan underneath the kitchen sink to catch the water that was dripping. There was absolutely no dishes or should I say clean dishes, a.k.a. plasticware in the room the coffee pot was filthy dirty, and had a used coffee pod in it holes in the walls. The people that are living there not staying there for a short time up all night, slamming doors, smoking pot banging on walls floors I have stayed at several motels at least monthly for the past 15 years and never been in such a filthy place or felt uncomfortable going outside I don’t wanna say uncomfortable unsafe The room was so filthy dirty that we chose not to eat breakfast that was provided in our room cost because we didn’t know how dirty the kitchen was so we ate elsewhere.
Stayed 2 nights in Oct 2025

4/10 Poor

Lou

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a major disappointment. It is interesting that different properties under the same chain’s banner could offer such different experiences. I understand that they are likely independently owned, but I’d think the Quality Inn brand would have some minimum standards. We stayed the night before this at a Quality Inn in Northampton, MA, and had a lovely experience, then came to South Portland and were sorely disappointed. I won’t go into all the deficiencies of the room, but the standout experience was being told that the hot water dispenser at the lobby coffee and tea setup was not available other than at breakfast. This was a first for us. The staff member who imparted this news was quite sullen and seemed angry that my wife wanted to make a cup of tea upon our arrival in the evening. The general tone of the facility was one of all the things that we were not to do. Hardly welcoming. While we are not inclined to give up on Quality Inn properties, we will spend more time studying the reviews in the future. Beware!
Stayed 1 night in Oct 2025

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with family
Disliked: Amenities
Room was disgusting. Stained sheets. Strong odor of air freshener covering up cigarette smell. Ended up not even spending the night and went to another hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service
The dishwasher was not connected to anything. When I tried to open the door the unit came out from the kitchen cabinet.
Stayed 2 nights in Oct 2025