6/10 Okay
Severine
Sep 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing except good things to say about the personnel. From the front desk person to the cleaners everybody was so nice and polite. However the rest was not great. We had booked 1 king bed with sofa bed room for 4 (2 adults and 2 teens). Upon arrival, the sofa bed was not prepared. We called the front desk and the cleaning person stopped by with linens for us to take care of it it was not expected 😅 don’t get me wrong the cleaning person was really sweet and polite but we could not communicate because she only spoke Spanish and we don’t so we were taken by surprise. We tried the sofa bed and it was really not comfortable to sleep in it so we went ahead to rent another study room which the front desk was prompt to accommodate. They offered a room close by the first one which we were intislly super happy however the second room was close by the barbecue area and we could not sleep in the room before mid night because of the loud noise around. I mean I understand people having fun but you have to be respectful of other after 10pm. Each room costed us $260-280 and we could have had a better price at a near by hotel so next time I think we will just do that.
Severine
Stayed 1 night in Sep 2024