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The Aqua

3.0 star property

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Photo gallery for The Aqua

View from property
In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Free toiletries, hair dryer, towels
Free English breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi
$171
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Castletown, Portland, England, DT5 1BD
  • Portland Harbour
    ‪9 min walk‬
  • Weymouth Beach
    ‪11 min drive‬
  • Chesil Beach
    ‪36 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪71 min drive‬

Room options

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds

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Deluxe Quadruple Room, Sea View | Desk, bed sheets

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  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping
4.2 out of 5, Very Good, 675 reviews
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About this property

The Aqua

3-star Portland hotel close to Chesil Beach
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Aqua offers 25 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This beach hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Aqua is a smoke-free property.

Guests are offered a complimentary English breakfast.
Onsite venue - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking after 4 PM for check-in on the same day must contact this property to confirm the reservation.

Renovations and closures

The property is closed between December 22 and January 3.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Aqua Hotel Portland
Aqua Portland
The Aqua Hotel
The Aqua Portland
The Aqua Hotel Portland

The Aqua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 191 reviews
Rating 8 - Good. 85 out of 191 reviews
Rating 6 - Okay. 36 out of 191 reviews
Rating 4 - Poor. 9 out of 191 reviews
Rating 2 - Terrible. 6 out of 191 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tracey

Traveled with partner
Liked: Staff & service
Clean, quiet, staff seem friendly enough and it’s very different to hotels I’ve been to in the past.
Stayed 2 nights in Apr 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

Business trip

Ideal location, excellent food and friendly helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

KAREN

Were very wel oming
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and friendly

Clean, comfortable and friendly. All good
Stayed 2 nights in Mar 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Bar ok. Room was a bit spartan. Lino on the floors, no carpet. A noisy extractor fan that keeps you awake. Good location close to the sailing academy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, room was spotless. Team friendly and helpful
Stayed 5 nights in Aug 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean but basic. Not much to do in the immediate area but handy for the sea. Breakfast was available if a bit ramshackle as not adequately monitored to ensure there was sufficient food. Had to ask for them to replenish coffee and hot food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mairi Thèrèse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very amiable and courteous. My case was Carried up to My room . Which was then and changed to the lower Floor as the Syairs were too much for Me . This was My second visit and would definately recommend. I will be back around the end of the year.
Stayed 6 nights in Jun 2024

10/10 Excellent

Javiera

Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Sally

Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Basic hotel, Clean, welcoming, but sadly the restaurant was closed due to staff shortages. Breakfast good staff helpful. Very well located for access to the dockyard/port. Parking easy.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Sep 2023

8/10 Good

Wasim

Disliked: Room comfort

Ok

Just ok
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Stayed 4 nights in Aug 2023

10/10 Excellent

Shaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean great view very nice all round..
Stayed 2 nights in Aug 2023

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities
Martin did everything what he could for everybody to feel comfortable..
Stayed 4 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Good value.

Budget hotel but very clean, helpful and friendly staff and a very good breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Ozlem

Liked: Cleanliness, staff & service
Overall a nice stay, there could be some improvements but good value for stay. Ideal for short stays
Stayed 1 night in Aug 2023

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No view at all from our room ,no food other than breakfast which was average at best ,short on staff ,area had limited facilities ,but manager was very helpfull & did all he could to make our stay as good as he could
Stayed 1 night in Aug 2023

8/10 Good

Susanne

Traveled with partner
Liked: Cleanliness, staff & service
Staff shortages meant cafe and bar were not open. Staff that were there were lovely and helpful. Breakfast was good with a full buffet.
Stayed 2 nights in Jul 2023

6/10 Okay

Sophie

Stayed 3 nights in Jun 2023

8/10 Good

Mark

Stayed 3 nights in May 2023

2/10 Terrible

Victor

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023