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The Aqua

3.0 star property

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Photo gallery for The Aqua

In-room safe, iron/ironing board, free WiFi, bed sheets
Interior
View from property
Breakfast, lunch and dinner served
Economy Double or Twin Room | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar
The current price is $171
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
Castletown, Portland, England, DT5 1BD
  • Place, Weymouth Bay
    ‪1 min walk‬
  • Place, Dorset and East Devon Coast
    ‪9 min walk‬
  • Place, Portland Harbour
    ‪11 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪95 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

The Aqua

3-star Portland hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Aqua offers 25 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This beach hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Aqua is a smoke-free property.

Guests are offered a complimentary English breakfast.
Onsite venue - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booking after 4 PM for check-in on the same day must contact this property to confirm the reservation.

Renovations and closures

The property is closed between December 22 and January 3.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Aqua Hotel Portland

Aqua Portland

The Aqua Hotel

The Aqua Portland

The Aqua Hotel Portland

The Aqua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 195 reviews
Rating 8 - Good. 86 out of 195 reviews
Rating 6 - Okay. 37 out of 195 reviews
Rating 4 - Poor. 9 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location for Portland Harbour watersports and good value for money given a full breakfast was included in the price
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and well appointed room
Stayed 1 night in Jun 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Very convenient for the port as we were visiting a cruise ship for the day. They are refurbishing the hotel to a good standard but the front of the building needs attention.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine for 1 night business trip
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Business trip

Ideal location, excellent food and friendly helpful staff
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Tracey

Liked: Staff & service
Clean, quiet, staff seem friendly enough and it’s very different to hotels I’ve been to in the past.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean great view very nice all round..
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist / bartender/ waitress (Sian) was really friendly and efficient, handling a large dining group, customers at the bar and a late check in, but still find time to have a chat as we bellied up to the bar for drinks.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ozlem

Liked: Cleanliness, staff & service
Overall a nice stay, there could be some improvements but good value for stay. Ideal for short stays
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Good value.

Budget hotel but very clean, helpful and friendly staff and a very good breakfast.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, room was spotless. Team friendly and helpful
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities

Close to Chesil Beach

I was looking for a place close to both Chesil Beach and the Verne Citadel as I would like to go on walks and do some photography. The Aqua is both of those things. It is quiet and the staff is friendly and helpful.
Chiswell is just across the main road.
Chesil Beach is a short walk from the Hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

KAREN

Were very wel oming
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and friendly

Clean, comfortable and friendly. All good
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Basic hotel, Clean, welcoming, but sadly the restaurant was closed due to staff shortages. Breakfast good staff helpful. Very well located for access to the dockyard/port. Parking easy.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Staff shortages meant cafe and bar were not open. Staff that were there were lovely and helpful. Breakfast was good with a full buffet.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Disliked: Amenities
No view at all from our room ,no food other than breakfast which was average at best ,short on staff ,area had limited facilities ,but manager was very helpfull & did all he could to make our stay as good as he could
Stayed 1 night in Aug 2023
Verified

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities
Martin did everything what he could for everybody to feel comfortable..
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Bar ok. Room was a bit spartan. Lino on the floors, no carpet. A noisy extractor fan that keeps you awake. Good location close to the sailing academy.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean but basic. Not much to do in the immediate area but handy for the sea. Breakfast was available if a bit ramshackle as not adequately monitored to ensure there was sufficient food. Had to ask for them to replenish coffee and hot food.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mairi Thèrèse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very amiable and courteous. My case was Carried up to My room . Which was then and changed to the lower Floor as the Syairs were too much for Me . This was My second visit and would definately recommend. I will be back around the end of the year.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Wasim

Disliked: Room comfort

Ok

Just ok
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities

Not too bad

Hotel is in a secluded location but is quiet and easy to get to free parking with limited spaces. Lots of activities nearby and places to visit. The hotel exterior looks old but the interior is all modern the room seem to be newly modernised although the beds are are soft and bouncy. Service was ok there is a really cute receptionist. Install a carbon monoxide alarm in there is a kettle in the room with tea and coffee but no biscuits. The shower is a beard too cumbersome to use the water didn't appear to get too hot. Breakfast was a full English but disappointing to see there was no pastries or cakes.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a course in the leisure centre next door. The Aqua was an excellent, relaxed place to stay. The staff/owners were polite, friendly and generated a relaxed atmosphere. The small, well stocked bar carried on this relaxing, informal atmosphere. (The squeaky bar stools could do with fixing but were still amusing) The food is top notch and very affordable. The cooked breakfast (Included) is amazing and you can select as little or as much as you want. Lovely coffee as well. Cereal and toast is also available and I enjoyed the relaxed serve yourself arrangement. Helga, was on hand to make sure you had everything you needed and was very friendly and approachable. You can take a walk to the highest point in Portland (490 feet above sea level) to take in breathtaking views and sunsets. (A bus is also available as it's quite a walk!) My room was clean and tidy and all I need in a stay. A comfortable bed and shower. TV reception was very poor, giving only a handful of channels, but this didn't really affect me as I don't go to places to sit in hotel rooms watching TV. The Aqua is a great place to relax and enjoy great food and drink. I liked the informal, laid-back atmosphere as this added to the relaxation. This, plus the attentive, friendly staff, made my stay very enjoyable. I would certainly stay at The Aqua again.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Michael

Liked: Room comfort
Disliked: Cleanliness
Dyrt i forhold til hvad man får for pengene. Beskidt på værelset, ikke særlig god morgenmad og elendige parkeringsforhold. Alt - alt - for få pladser tilknyttet hotellet. P vagter tjekker alle ugens syv dage. Måske kan man få en plads, men så skal der betales.
Stayed 4 nights in Aug 2024