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The Aqua

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Aqua

View from property
In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Free English breakfast
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Castletown, Portland, England, DT5 1BD
  • Weymouth Bay
    1 min walk
  • Portland Castle
    5 min walk
  • Portland Harbour
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    75 min drive

Room options

Double Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds

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Heights Hotel

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Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (631)
The price is $139
per night
$167 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

The Aqua

3-star Portland hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Aqua offers 25 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This beach hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Aqua is a smoke-free property.

Guests are offered a complimentary English breakfast.
Onsite venue - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking after 4 PM for check-in on the same day must contact this property to confirm the reservation.

Renovations and closures

The property is closed between December 22 and January 3.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Aqua Hotel Portland
Aqua Portland
The Aqua Hotel
The Aqua Portland
The Aqua Hotel Portland

The Aqua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 181 reviews" "
Rating 8 - Good. 80 out of 181 reviews" "
Rating 6 - Okay. 35 out of 181 reviews" "
Rating 4 - Poor. 9 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, room was spotless. Team friendly and helpful
Stayed 5 nights in Aug 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean but basic. Not much to do in the immediate area but handy for the sea. Breakfast was available if a bit ramshackle as not adequately monitored to ensure there was sufficient food. Had to ask for them to replenish coffee and hot food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mairi Thèrèse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very amiable and courteous. My case was Carried up to My room . Which was then and changed to the lower Floor as the Syairs were too much for Me . This was My second visit and would definately recommend. I will be back around the end of the year.
Stayed 6 nights in Jun 2024

10/10 Excellent

Javiera

Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Sally

Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Basic hotel, Clean, welcoming, but sadly the restaurant was closed due to staff shortages. Breakfast good staff helpful. Very well located for access to the dockyard/port. Parking easy.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Sep 2023

8/10 Good

Wasim

Disliked: Room comfort
Ok
Just ok
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Stayed 4 nights in Aug 2023

10/10 Excellent

Shaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean great view very nice all round..
Stayed 2 nights in Aug 2023

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities
Martin did everything what he could for everybody to feel comfortable..
Stayed 4 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Good value.
Budget hotel but very clean, helpful and friendly staff and a very good breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Ozlem

Liked: Cleanliness, staff & service
Overall a nice stay, there could be some improvements but good value for stay. Ideal for short stays
Stayed 1 night in Aug 2023

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No view at all from our room ,no food other than breakfast which was average at best ,short on staff ,area had limited facilities ,but manager was very helpfull & did all he could to make our stay as good as he could
Stayed 1 night in Aug 2023

8/10 Good

Susanne

Traveled with partner
Liked: Cleanliness, staff & service
Staff shortages meant cafe and bar were not open. Staff that were there were lovely and helpful. Breakfast was good with a full buffet.
Stayed 2 nights in Jul 2023

6/10 Okay

Sophie

Stayed 3 nights in Jun 2023

8/10 Good

Mark

Stayed 3 nights in May 2023

2/10 Terrible

Victor

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for an overnight stay in nice area
Stayed 1 night in Oct 2022

10/10 Excellent

michael

Stayed 1 night in Sep 2022

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities
Not too bad
Hotel is in a secluded location but is quiet and easy to get to free parking with limited spaces. Lots of activities nearby and places to visit. The hotel exterior looks old but the interior is all modern the room seem to be newly modernised although the beds are are soft and bouncy. Service was ok there is a really cute receptionist. Install a carbon monoxide alarm in there is a kettle in the room with tea and coffee but no biscuits. The shower is a beard too cumbersome to use the water didn't appear to get too hot. Breakfast was a full English but disappointing to see there was no pastries or cakes.
Stayed 1 night in Sep 2022

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aqua Hotel
Used as a base whilst working locally
Stayed 6 nights in Nov 2021

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice The breakfast needs more variety as it was buffet, no choice of eggs only scrambled No offer of porridge. Staff need to interact with the guests more Not much heat from the radiator even tho it was on full
Stayed 3 nights in Nov 2021