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The Francis

3.5 star property

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Photo gallery for The Francis

Exterior
Lobby sitting area
Interior
Interior
Coffee service

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
$151
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
747 Congress Street, Portland, ME, 04102
  • Place, Maine Medical Center
    ‪5 min walk‬
  • Place, State Theatre
    ‪7 min walk‬
  • Place, Portland Museum of Art
    ‪8 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪9 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Premier Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Luxury Suite, 1 King Bed

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Francis

3.5-star hotel in Parkside
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and express check-in. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a lobby fireplace.
The Francis offers 15 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Portland hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

The Francis is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 8:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Art gallery

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 374 reviews
Rating 8 - Good. 47 out of 374 reviews
Rating 6 - Okay. 21 out of 374 reviews
Rating 4 - Poor. 4 out of 374 reviews
Rating 2 - Terrible. 6 out of 374 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maurits

Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah, Somerville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient right behind the hotel. Room was spacious and clean with a comfortable bed. Love the location near excellent dining like Tandem Bakery and Chaval. Nice long walk down to the waterfront in under 1.5 miles.
Stayed 2 nights in Oct 2025

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Getaway

Everyone working was warm, helpful, and friendly! We felt spoiled on our anniversary trip! The inn was gorgeous, comfortable, and within walking distance to everything we wanted to see. Very safe and the cafe across the way was amazing! Very fresh and beautifully decorated!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the room we had was nice and spacious. Parking was very easy and convenient. Appreciated the restaurant guides/recommendations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Portland

Staff couldn’t be better. Friendly and informative. Garden level room nicely appointed but noise from room above and refrigerator and a little dark. Very much worth the price.
Stayed 2 nights in Oct 2025

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had a great stay until we find out that the bedding has stains. It looks like the sheets were not properly washed since the stains was at multiple sheets
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous, 144 year old mansion turned into a hotel and locally owned. The staff was wonderful. We were greeted by Magdalena who went above and beyond. And our room was so big and comfy. My only small issues were the bed wasn't very comfortable, I'm pregnant and it's very hard. Killed my hips. And the temp control; there are two controls but one the Nest doesn't work at all, and the other works when it wants to. We like to sleep in the cold, so not a big issue.
Bedroom
Dining area, kitchenette, door to bathroom
Balcony view
Front
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel in Bayside

Beautiful hotel, excellent staff and lots of amazing touches. The room had a few things we'd improve - there's only one mirror (the bathroom) and no full-length one, there are not many outlets, but would stay here again in a heartbeat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Seungmyung

Stayed 1 night in Oct 2025

10/10 Excellent

Guy

Stayed 1 night in Oct 2025

10/10 Excellent

Elise, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property, great service, the stuff of Victorian novels! Very clean, very comfortable, and quite beautiful. It made us want to sit around and drink whiskey and write flowery prose. We arrived late, at 7:15, and Tito from the front desk took our large bags and ran them up the stairs as if they were nothing. "I went to the gym today," he said. Although the house was built in the late 1800s, it had all the amenities of the 21st century - WIFI, Nest thermometer, and a good shower. Oh, and at one point, the house was a funeral home. What could be cooler than that?
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a quaint way to start our trip! Staff was so friendly and accommodatng. We had a great room with an amazing shower. A little bit of a walk to touristy things- but very doable!
Stayed 1 night in Sep 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the staff+room

All staff were very friendly. The room was very cozy and clean. Lots of restaurants near by, couldn't ask for a better location.
Stayed 2 nights in Sep 2025

4/10 Poor

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Portland

The Francis was such a lovely stay! We were able to get an early check in before rain settled in. We were immediately met by such a lovely hostess and greeted with hospitality. The room was lovely and very reasonably priced. Additionally, we stopped by the cocktail bar in the Longfellow Hotel (sister property) across the street for great drinks.
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Interesting space, super comfy bed, small bathroom, no great amenities for the price. Staff were friendly but not very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property with great service in Portland

What a lovely property! Even before I arrived, communication was clear about parking and check in (via text). Staff was pleasant and informative at the very speedy check-in. Parking was convenient right behind the hotel. Everything was bright and clean, comfortable and stylish in the lobby/sitting area. My room was on the garden level so a little dark, but I had a window to a courtyard, and it was spacious and spotless. Well appointed with mini bar and snacks, and a very comfy bed. Bathroom was ADA compliant (not needed for me, but clean, big & had all I needed). I was in Portland for a concert just a few minutes walk from the hotel and I'd highly recommend staying here. Commercial street is also walkable from here (20 min?)
Stayed 1 night in Sep 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Victorian charm, clean, and dog friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so charming and the beds were amazing.
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was in basement and felt very small. Overpriced for the size of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

roxanne

Stayed 3 nights in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025