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The Hi-Lo, Autograph Collection

4.0 star property

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Meeting facility
Meeting facility
Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated
Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Pioneer Courthouse Square
    ‪5 min walk‬
  • Roseland Theater
    ‪6 min walk‬
  • Tom McCall Waterfront Park
    ‪7 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 2 Double Beds, City View

  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View, Corner

Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View, Corner

  • 460 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • 370 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Hi-Lo, Autograph Collection

4-star hotel in Downtown Portland
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a garden, and concierge services. Parking is available onsite for a surcharge.

The Hi-Lo, Autograph Collection is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Hubers - This restaurant specializes in American cuisine and serves lunch and dinner.
CRAFTpdx - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 683 reviews
Rating 8 - Good. 154 out of 683 reviews
Rating 6 - Okay. 56 out of 683 reviews
Rating 4 - Poor. 19 out of 683 reviews
Rating 2 - Terrible. 15 out of 683 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, lovely staff. Excellent room. Full experience was excellent. Thanks Hi-Lo
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel ive stayed at in ages
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel. Lots of food/drinks within a few blocks. The free drink at the bar from 5-6 is a really nice touch too! Beautiful room. Has issues with heater in the room but a tech came up right away and fixed the issue. Will stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service
Cute trendy hotel- great restraunts attached!
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Stayed 1 night in Jun 2024

10/10 Excellent

Cloie, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in went great and staff was friendly. Biggest positive is parking across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Nov 2024

10/10 Excellent

Cole

Stayed 1 night in Sep 2024

8/10 Good

Alex, Latham

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Oddly warm rooms, bad room service, unsafe and dirty surroundings.
Stayed 4 nights in Oct 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I payed extra for a food and drink credit. They didn’t have any record of it and had to show them a receipt to get it. On the receipt it didn’t show it so i had to rummage through my phone to find any evidence that i payed extra for it. It was a bit humiliating. I did finally get the credit but when i went to use it the restaurant for room service they didn’t answer n after the 3rd call they basically complained that they didn’t have enough employees working so id have around an hour if i wanted food. It didn’t actually take an hour for the food but it was weird that they sounded irritated that i ordered something.. lasting the room i picked on Expedia stated that it had a city view. My room had a frosted window that faced what looked like an AC unit. And a brick wall. I usually don’t leave bad reviews but i was definitely underwhelmed. I shouldn’t be made to feel like I’m burdening employees by simply requesting services that i payed for. Next time I’ll pay the extra 60 bucks and get a room around the corner at the nines.
Stayed 1 night in Oct 2024

10/10 Excellent

Leah, Des Moines

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, amenities and friendly staff. Walkable to many great restaurants and a cool bar around the corner (Kelly’s Olympian).
Stayed 1 night in Oct 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

8/10 Good

Taytum

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fav spot in Portland
Hotel is beautiful & the staff is incredible
Stayed 1 night in Oct 2024

10/10 Excellent

Clarence, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient to our dinner cruise at the waterfront. The staff were friendly and very helpful.
Stayed 1 night in Sep 2024