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The Hi-Lo, Autograph Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hi-Lo, Autograph Collection

Exterior
Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated
Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated
Meeting facility
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Pioneer Courthouse Square
    5 min walk
  • Pho Le
    1 min walk
  • SW 5th-Oak Street Station
    3 min walk
  • Portland, OR (PDX-Portland Intl.)
    19 min drive

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 2 Double Beds, City View

  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View, Corner

Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View, Corner

  • 460 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • 370 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Hi-Lo, Autograph Collection

4-star hotel in Downtown Portland
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a garden, and concierge services. Parking is available onsite for a surcharge.

The Hi-Lo, Autograph Collection is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Hubers - This restaurant specializes in American cuisine and serves lunch and dinner.
CRAFTpdx - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 666 reviews" "
Rating 8 - Good. 153 out of 666 reviews" "
Rating 6 - Okay. 53 out of 666 reviews" "
Rating 4 - Poor. 19 out of 666 reviews" "
Rating 2 - Terrible. 15 out of 666 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hanns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, will be back! The staff are attentive and accommodating. I also felt extremely safe here at all hours of the day!
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Murray

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed in the ada room was very low, 14”. Should be raised to the standard 22”. The bed had a rug around the perimeter which does not work with any wheels. Should be removed. Front desk staff were sympathetic to the issue of the bed being the wrong height, and ultimately not working for my ability they also had a our hands are tied attitude, and we’re unable to make it right in the end. One of the staff used a number of towels, prop up the mattress, just enough to allow me to use it, but as a result, I only, used it once and was ain’t unable to have a shower. Otherwise I may have been stuck in bed with no clothes on and needing to ask staff to help me is not the standard for an ADA room too bad because it had a beautiful bathroom.
Stayed 1 night in Sep 2024

4/10 Poor

Chun-Jung

Traveled with partner
Loud music blasted from 2 am to 4:30 am. The whole building is vibrating with the bass. We cannot rest the whole night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only wish would have been to have a fridge in the room. Otherwise a very nice hotel, very clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted beautifully and it was recognized that it was our anniversary! Very happy with our room--- gorgeous-- and with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Loved the food trucks close by!
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the surrounding area, I love the HiLo and continue to recommend it to others.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Stayed 1 night in Aug 2024

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitte

Liked: Amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Ioulia A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for five nights, our room got cleaned once only. Room service was not available on a few days. The staff at reception was nice. Valet parking was convenient and quick. There were a lot of homeless people on the streets close to the hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Everyone was so nice at check in and throughout very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautifully restored historical building, with a friendly staff, the greeted us with free bottle of wine and a smile. The room was comfortable with a clean interior.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and the bathroom was very nice. Unfortunately, the bed and pillows were uncomfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. We able to dind parking Round thw corner that was only 10$ for the night. The hotel had a happy hour with a local spirit and delicious drink!
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Location is somewhat good if you stay in the city. The restaurant and bar are classy and drinks and food is really good
Stayed 3 nights in Jul 2024

8/10 Good

Steve

Stayed 3 nights in Jul 2024