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The Hi-Lo, Autograph Collection

4.0 star property

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Photo gallery for The Hi-Lo, Autograph Collection

Exterior
Shower, free toiletries, hair dryer, bathrobes
Meeting facility
Lobby
Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Tom McCall Waterfront Park
    ‪4 min walk‬
  • Moda Center
    ‪18 min walk‬
  • Oregon Convention Center
    ‪19 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, City View, Corner

  • 460 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View, Corner

  • 370 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Paramount Hotel

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  • Restaurant
  • Air conditioning
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4.6 out of 5, Wonderful, (2541)
$176 nightly
The price was $185
The price is $176 total
includes taxes & fees
The Paramount Hotel

About this property

The Hi-Lo, Autograph Collection

4-star hotel in Downtown Portland
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a garden, and concierge services. Parking is available onsite for a surcharge.

The Hi-Lo, Autograph Collection is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Hubers - This restaurant specializes in American cuisine and serves lunch and dinner.
CRAFTpdx - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 717 reviews
Rating 8 - Good. 159 out of 717 reviews
Rating 6 - Okay. 60 out of 717 reviews
Rating 4 - Poor. 19 out of 717 reviews
Rating 2 - Terrible. 16 out of 717 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sharon Hiu Wan

Stayed 1 night in Mar 2025

8/10 Good

Sharon Hiu Wan

Business traveler
Liked: Cleanliness
Shower head was not functioning well. Breakfast took long time and food quality was so-so. Only one waiter works during morning breakfast time. He was complaining to everyone and was very stressed. Not a pleasant experience for any customer to start the day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Property conditions & facilities
This hotel is always a great choice in Portland. It’s clean the staff is very friendly. I accidentally left my necklace behind and they had it waiting for me at the front desk. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

shantae, seattle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Joesph at the front desk was friendly and was very helpful with directions to get to the Moda Center. The shower was nice and hot and the room was spacious. Plenty of room for the 3 of us. Would stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my room here. The bed was very comfortable & the room was a good size. The lobby was cute & the bar was nice & convenient. The hotel was literally a 7-8 minute walk from everything- a great location. I wish the front desk would have informed us that we could request a mini fridge when we first arrived because we didn’t know until the next day & there was no mini fridge in the room. The restaurant staff seemed overwhelmed so we did not end up eating there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at The Hi-Lo Hotel - and I will surely be back! I was treated with respect from check-in to check-out. Wonderful, modern rooms, a great bar/restaurant, and great extras like the hotel gym. Keep up the wonderful work, everyone!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Portland!

Great room for the price! Centrally located with a cool vibe. Rooms are clean and have contemporary feel. Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Vasu

Stayed 1 night in Feb 2025

10/10 Excellent

Mitch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and nice comfortable beds
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the waterfront about 10 minute walk away but other than that without the homeless people in the area a lot to do for a Friday night
Stayed 1 night in Feb 2025

10/10 Excellent

Lissette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tinisha

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was full and had to leave our car 2 blocks away. A lil Too spendy for valet parking, but overall nice hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Mazin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location was not ideal. The better locations were about a mile away.
Stayed 4 nights in Feb 2025

8/10 Good

Zach

Stayed 1 night in Feb 2025

6/10 Okay

Natalie

Business traveler
Liked: Staff & service
Disliked: Room comfort

Service great, beds suck!

Beds and pillows were horrible, no sleep for a work trip. People were kind.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel service ever and amazing rooms!

I have to say without a doubt the service was amazing. I got in late after a long crazy cold shift at work. The front desk staff were amazing. I hope to stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Merrilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to spend a snowy V’s Day

Stayed 2 nights in Feb 2025

10/10 Excellent

Martin-Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of life around the property other than the ominous strip clubs was a bit of a downer. Other than that it is an excellent hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, food and service!
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in a convenient part of town. I was able to go everywhere I wanted in the downtown area by walking.
Stayed 2 nights in Jan 2025