The Ritz-Carlton, Portland

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Portland

Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
55-inch LED TV with satellite channels, pay movies
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
900 SW Washington Street, Portland, OR, 97205
  • Powell's City of Books
    3 min walk
  • Pioneer Courthouse Square
    4 min walk
  • McMenamins Crystal Ballroom
    5 min walk
  • Portland, OR (PDX-Portland Intl.)
    23 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 905 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking

  • 554 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Club Executive)

  • 905 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 459 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 459 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 459 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 459 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 905 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 453 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

The Ritz-Carlton, Portland

5-star hotel in Downtown Portland
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Ritz-Carlton, Portland offers 251 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Portland features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 9 meeting rooms. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Portland is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bellpine - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Meadowrue - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bellpine
  • Meadowrue

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (32 inches high)
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 100 per person
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Ritz Carlton, Portland
The Ritz-Carlton, Portland Hotel
The Ritz-Carlton, Portland Portland
The Ritz-Carlton, Portland Hotel Portland

The Ritz-Carlton, Portland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 108 reviews" "
Rating 8 - Good. 4 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Alex, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with lovely rooms and a great pool and jacuzzi with city views. Service slip-ups still prevent it from giving the impression of a true five star hotel. The most notable came the morning we were checking out: I wanted to sleep in and my boyfriend wanted to visit the city early in the morning, and he wouldn’t be back by check out time. He went to drop off his bags with the bell desk first so that I wouldn’t have to take them down when I checked out. Bizarrely, they told him they couldn’t hold his bags until checkout, either because of policy or because the bellman wasn’t on duty yet. That’s an excuse that works fine at a four star hotel; but at a five star property, the staff would be more embarrassed at the thought of a guest having to trundle back upstairs with their bags after being turned away at the front desk. He also noted they didn’t seem sure he was a guest at first: indeed, none of the staff we interacted with after check-in addressed us by name or recognized us. Again, fine for a four star hotel, but illustrates what is lacking here in Portland’s first attempt at a five star property.
Stayed 1 night in Sep 2024

2/10 Terrible

Irene

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Draper

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Beite

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with great amenities and tons of space. Beautiful bathroom with tub. Quiet and dark for a good night’s sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin, arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience during my recent stay. I was charged for a no-show for one night, despite having checked in. The front desk staff printed a receipt with the charge but did not provide any explanation regarding it. I didn't check at that time, only to be found out about this charge later when I came back home. When I called to address the issue and requested the charge be removed, I was promised a confirmation that never arrived. As a result, I had to dispute the charge through my credit card company. This experience reflects poorly on their customer service, and I hope they can improve their communication and resolution processes in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. We will absolutely be back for another stay in the future. My daughter loved the pool. Great views! The gym was very nice as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janelle

Stayed 1 night in Aug 2024

10/10 Excellent

JoyLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Juan, Corte Madera

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
In General good. The restaurant at the rooftop is beautiful… A great Service by our Waiter with an outstanding personality. However, the quality of the menu can always improve.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant menus not the best
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true five stars hotel in Portland
Amazing hotel, beautifully appointed and a fantastic spa. Staff was super friendly and accommodating. If you go to Portland, this is definitely the place to stay!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great amenities. We loved the gym and pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carrisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 2 nights in Portland
Impeccable cleanliness, fabulous view, huge gym, stunning pool, nice rooms. Exactly what you expect from Ritz brand. The valet guys were super friendly and helpful. Other staff seemed a little too reserved for my taste. Overall, perfect stay and I would not hesitate to stay there again.
Pool with gorgeous city view at night.
Stayed 2 nights in Jul 2024