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SureStay Hotel by Best Western Portland City Center

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Portland City Center

Cozy retreat with a neatly made bed, dark headboard, and bedside lamps.
Relax in a cozy space with a sofa, desk, and wall-mounted lamp.
Enjoy a convenient stay with a safe, microwave, and refrigerator, plus a flat-screen TV and ample storage.
Enjoy cooking and dining in this well-equipped kitchen with an island and stainless steel appliances.
Welcome to the reception area, where friendly staff are available to assist with your stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2401 Sw 4th Ave, Portland, OR, 97201
  • Oregon Health and Science University
    ‪1 min walk‬
  • Portland State University
    ‪3 min walk‬
  • Oregon Zoo
    ‪4 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed, Street Level

In-room safe, iron/ironing board, rollaway beds, free WiFi

King Bed, Street Level

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

SureStay Hotel by Best Western Portland City Center

Hotel in Southwest Portland
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Housekeeping is available on request.
SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Portland hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Onsite self parking is complimentary.

SureStay Hotel by Best Western Portland City Center is a smoke-free property.

Guests are offered a complimentary continental breakfast.
SureStay Hotel by Best Western Portland City Center has a restaurant serving breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 895 reviews
Rating 8 - Good. 332 out of 895 reviews
Rating 6 - Okay. 180 out of 895 reviews
Rating 4 - Poor. 68 out of 895 reviews
Rating 2 - Terrible. 60 out of 895 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cecelia, Pendleton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greetings from the staff on each shift.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Got the job done. Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each encounter I had with the staff was “out of their way” friendly. From the guy when we pulled in and he gave us several options of food and directions to the hospital. The “late” guy who worked until 7am. Encouraged me to use everything I wanted for the amazing breakfast! The coffee was fresh and so was the food. The afternoon gentleman when we were back to the room. He was also very friendly on instructing us on where to leave the key when we left ect.. all with a very warm, welcoming conversation. We will definitely be back if we have to go to Portland for my mother again.
Stayed 1 night in Mar 2025

10/10 Excellent

TANY KIGANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally stay at 3 or 4 stars hotels, but somehow I decided to go on a lower budget this time, and I can’t say that I was disappointed. This place has a good location, is clean, safe (reception available 24/7), and provides breakfast. In sum, it was a fair stay when you travel on low budget.
Stayed 3 nights in Mar 2025

8/10 Good

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, continental breakfast, affordable.
Stayed 2 nights in Mar 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kari

Stayed 2 nights in Mar 2025

10/10 Excellent

Delila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrific. Thank you for allowing us to check in early. We were exhausted from being up nearly 24 hours after an emergency with our family member. The kindness youve shown us really mattered. Much gratitude.
Stayed 1 night in Mar 2025

8/10 Good

Aurika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A fully adequate low-cost option that is super convenient to OHSU.
Stayed 1 night in Mar 2025

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for one night stay.

This was a convenient easy place to stay for if you have a morning appointment at OHSU and are from out of town. Plan on getting breakfast elsewhere if you have a hearty appetite though. Staff was very kind and friendly. Hotel was surprisingly quiet for all the traffic and location.
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
Not enough parking. Area is not walkable. Bkf sucked and it's not a nice place, it's like a crummy motel with room doors from the outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. we had a snow days and it was very convenient. Right down the street from my job. Will definitely book again
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of traffic around, but excellent location and great staff. Overall a good value and experience.
Stayed 1 night in Feb 2025

10/10 Excellent

DANIEL

Very good and convenient.
Stayed 1 night in Feb 2025

6/10 Okay

Amelia

Stayed 1 night in Feb 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

KATHERINE HOWARD, Roseburg

Business traveler, Traveled with partner
Liked: Staff & service
Comfortable bed, 24 hour desk and decent AM coffee in lobby. Refrigerator and microwave. Convenient location to OHSU.
Stayed 1 night in Feb 2025

8/10 Good

Betsy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Business traveler
Ok for a cheap night
Stayed 1 night in Oct 2024

4/10 Poor

Arthur, Wayne

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low level hotel. Old.
Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
The staff was nice. It was clean cozy
Stayed 1 night in Jan 2025

2/10 Terrible

Stacie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was stale smelling, bathroom was not clean. Hair in the tub and sink. The beds are atrocious, so uncomfortable, unable to get a good night sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, property conditions & facilities
Exactly what you pay for. No more, no less. So not bad, but not stellar.
Stayed 4 nights in Dec 2024