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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

DoubleTree by Hilton Hotel Portland

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1195)
$147 nightly
The price is $147 total
includes taxes & fees
DoubleTree by Hilton Hotel Portland

About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 901 out of 1408 reviews
Rating 8 - Good. 311 out of 1408 reviews
Rating 6 - Okay. 122 out of 1408 reviews
Rating 4 - Poor. 40 out of 1408 reviews
Rating 2 - Terrible. 34 out of 1408 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle only available certain times and does not include shuttle to Amtrak Transportation Center ... so not the most convenient. Otherwise, breakfast had good options and staff were quite pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Rohobot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Booked through Expedia with no issues.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Laila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella, the receptionist, was super sweet and friendly. It was a great and comforting feeling after driving for hours in bad weather conditions.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
There was limited parking at the hotel and looks like most of those cars were there for a long time
Stayed 2 nights in Feb 2025

8/10 Good

Lance, Augusta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there were some cleanliness issues, all in all our stay was enjoyable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Conveniently located
Stayed 3 nights in Feb 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Room was clean, breakfast had a different selection each day.
Stayed 4 nights in Feb 2025

6/10 Okay

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Janel

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Amenities for tru were great, however our room was not that clean. The shower still had hair on the floor of the shower from the previous guest and the floors weren’t swept.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no room microwave

amazing hotel & location…. the cleanliness is great….. no microwave in rooms…😔
Stayed 1 night in Feb 2025

8/10 Good

Merry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total surprise for a budget hotel. Staff was helpful and friendly. Amenities and lobby were great. I was able to work in the lobby without interference or noise. Parking was plentiful. Breakfast was ok, nothing great but had a nice selection. Bed was comfy and room was spotless.
Stayed 7 nights in Feb 2025

8/10 Good

Cindy

Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Traveled with partner
The facility was really nice and clean. The man that checked us in was having a bad night and was very flustered and made check in long and uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall wonderful! Loved the breakfast! Price was right but you do have to realize it is near the airport and the view of our room was the noisy highway. But again, price was right and it was a very nice, clean hotel! I will definitely stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late night arrival

I arrived at 2am and your staff was very friendly and super awesome! There was a lot snow in the parking lot so tracking in the snow and getting the floors wet was inevitable. The gentleman checking me in, kept the lobby clean and dry to prevent any slips for those of us arriving late. Breakfast in the morning was amazing. I would highly recommend coming to stay here.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great overnight. Room was a little small but not bad if staying one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brillant & engaging front desk individual named Brandon, the model of customer service!
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included
Stayed 2 nights in Feb 2025

6/10 Okay

Barry

Stayed 1 night in Jan 2025