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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Snack bar
Billiards
Business center
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.2 out of 10
Very good
(12 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(167 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(21 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(109 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 928 out of 1452 reviews
Rating 8 - Good. 323 out of 1452 reviews
Rating 6 - Okay. 126 out of 1452 reviews
Rating 4 - Poor. 39 out of 1452 reviews
Rating 2 - Terrible. 36 out of 1452 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jaime

Traveled with family
Liked: Amenities, property conditions & facilities
We got a great price and decided to try Tru. Check in and most staff were great. Floors were filthy on the way to our room but clean the next morning. Our room was perfect for our family of 4. The lady running breakfast on the weekend was rude. The other attendant was lovely and accommodating. Our kids enjoyed being able to use the pool next door. Overall, great stay for the money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vaughn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. It was just in a very busy location across from the mall.Staff was incredibly helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shirley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel for a fair price. The facility seems newer. Really cool vibe. Very clean. Staff is super nice. Location convenient to many places. Really enjoyed our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Ehsan

Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Close to the freeway so you can hear the cars but it did not really bother me. Clean place
Stayed 2 nights in Apr 2025

8/10 Good

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great! Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

We have always stayed at Tru and never had issues. This time was not clean at all. Nail clippings in bathroom on floor, red substance on toilet paper roll and sink counter, hair on bed when comforter was pulled back, bedside tables not wiped.
Stayed 1 night in Apr 2025

10/10 Excellent

Vickie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Help

There was no conditioner in the shower dispenser. I need conditioner more than shampoo. There were only a few kleenix in the box, not enough for two people recovering from colds.
Stayed 1 night in Apr 2025

8/10 Good

Roseanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

8/10 Good

Debra

Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

MICHELE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy night

I stay there many times before and was very happy. But I always stayed on the Mall side of the hotel this time I was put on the highway side. I have a new note to myself that I will not be staying on the highway side as the early morning traffic was a bit much but other than that no complaints
Stayed 1 night in Apr 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff very friendly...you have a better breakfast than other places in sopo that ive stayed at. I love that you have a marketplace. Great place!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

6/10 Okay

Miguel

Traveled with family
Liked: Staff & service, property conditions & facilities
Good price
Stayed 1 night in Apr 2025