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Master Express Cidade Baixa

3.0 star property

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Photo gallery for Master Express Cidade Baixa

Reception
Exterior
Standard 3 camas de solteiro | Desk, free WiFi, bed sheets
Lobby
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$52
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Rua Sarmento Leite, 865, Cidade Baixa, Porto Alegre, RS, 90050-170
  • Place, Holy House of Mercy Hospital
    ‪10 min walk‬
  • Place, Moinhos de Vento Hospital
    ‪4 min drive‬
  • Place, Beira-Rio Stadium
    ‪5 min drive‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪10 min drive‬

Room options

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Casal

Desk, free WiFi, bed sheets

Standard Casal

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 3 camas de solteiro

Standard 3 camas de solteiro | Desk, free WiFi, bed sheets

Standard 3 camas de solteiro

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Superior

Desk, free WiFi, bed sheets

Double Room Superior

  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

Desk, free WiFi, bed sheets

Twin Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard

Desk, free WiFi, bed sheets

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Desk, free WiFi, bed sheets

Triple Room Superior

  • 269 sq ft
  • Sleeps 3

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Adaptado

Classic Adaptado | Desk, free WiFi, bed sheets

Classic Adaptado

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment Standard

Desk, free WiFi, bed sheets

Apartment Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Apartment Economy

Desk, free WiFi, bed sheets

Apartment Economy

  • 269 sq ft
  • Sleeps 1

View all photos for Handicapped Room

Desk, free WiFi, bed sheets

Handicapped Room

  • 215 sq ft
  • Sleeps 3

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About this property

Master Express Cidade Baixa

3-star hotel in Cidade Baixa
A snack bar/deli, a microwave in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Housekeeping is available on request.
Master Express Cidade Baixa offers 62 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. This Porto Alegre hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Porto Alegre hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Master Express Cidade Baixa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 15 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 15 for children
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Master Express Cidade Baixa
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Hotel Porto Alegre
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Porto Alegre, Brazil
Master Express Hotel
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Hotel Porto Alegre

Master Express Cidade Baixa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 132 out of 411 reviews
Rating 8 - Good. 163 out of 411 reviews
Rating 6 - Okay. 84 out of 411 reviews
Rating 4 - Poor. 19 out of 411 reviews
Rating 2 - Terrible. 13 out of 411 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away from, não fique aqui.

Atendentes muitos despreparados, não aceitam teleentrega, Local muito movimentado e com barulho. Pelo preco tem melhores opções na cidade.
Stayed 3 nights in Jan 2021

4/10 Poor

Betty, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is under construction (July 2018) and there is noise related in the morning. Usually this is a good hotel in a very good location, but I'd recommend waiting until they're done with remodeling.
Stayed 2 nights in Jul 2018

4/10 Poor

Lucas

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Fernando, Fort Worth, Texas.

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place to stay

Hotel is very old. Just one person to check in and check out what makes the time to service too long. I lost $38.00 because I decided not stay in the hotel and this values was not refundable.

10/10 Excellent

M HELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre muito boa a estadia
Stayed 2 nights in Jul 2025

10/10 Excellent

GUSTAVO

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção de estadia

A estadia foi ótima! O hotel é numa zona central, onde facilita a deslocação para várias áreas de Porto Alegre. Tem muitas possibilidades de bares e restaurantes. Como ponto negativo, posso comentar o barulho vindo das ruas, mas esse também é o ponto positivo: a vida noturna da cidade baixa
Stayed 1 night in Jul 2025

10/10 Excellent

GUSTAVO

Stayed 1 night in Jul 2025

8/10 Good

KARLA S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

FERNANDA

Stayed 5 nights in Jun 2025

10/10 Excellent

Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Adriano

Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Jun 2025

8/10 Good

Carla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ótimo
Stayed 1 night in May 2025

8/10 Good

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O problema que pode ser colocado na estadia, se refere aos banheiros, nos quais agora por serem fixos os shampoos e sabonetes, sendo todos na forma líquida, por muitas vezes falta o produto. Talvez seja pela loucura que virou agora em arrumar o quarto a cada três dias quando as estadias são em período maior, mas esses produtos não devem faltar. Por ficar somente um noite, nem reclamei e pedi aos funcionários, os quais com certeza me atenderiam, mas aconselho uma melhor vistoria desses produtos, já que o hotel optou por esse tipo de servição.
Stayed 1 night in May 2025

10/10 Excellent

Alexandre

Stayed 1 night in May 2025

10/10 Excellent

Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Fausto

Stayed 1 night in May 2025

8/10 Good

Caroline

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Quarto confortável, limpo, cama aconchegante. Banheiro limpo , chuveiro mto bom. Só n tinha secador de cabelo. Funcionários da portaria muito atenciosos.
Stayed 3 nights in May 2025

4/10 Poor

Luis Alberto

Business traveler
Disliked: Property conditions & facilities, room comfort
Hotel está precisando de reforma, não ficaria novamente
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CAMISINHA USADA NO QUARTO “LIMPO”

Puxei um criado mudo e, para meu espanto, havia um preservativo (camisinha) usada no chão. Que nojo. Fiquei imaginando as condições de limpeza que deixaram o local. Para piorar, não havia sabão líquido no local, só a embalagem.
CAMISINHA USADA NO QUARTO
SEM SABÃO
CAMISINHA USADA NO QUARTO
Stayed 1 night in May 2025