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Master Express Cidade Baixa

3.0 star property

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Photo gallery for Master Express Cidade Baixa

Reception
Exterior
Family Room | Desk, free WiFi, bed sheets
Daily buffet breakfast (BRL 30 per person)
Daily buffet breakfast (BRL 30 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk
$53
includes taxes & fees
Jan 22 - Jan 23

Explore the area

View in a map
Rua Sarmento Leite, 865, Cidade Baixa, Porto Alegre, RS, 90050-170
  • Place, Farroupilha Park
    ‪4 min walk‬
  • Place, Holy House of Mercy Hospital
    ‪10 min walk‬
  • Place, Araujo Vianna Auditorium
    ‪13 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪11 min drive‬

Room options

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Casal

Desk, free WiFi, bed sheets

Standard Casal

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 3 camas de solteiro

Standard 3 camas de solteiro | Desk, free WiFi, bed sheets

Standard 3 camas de solteiro

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Superior

Desk, free WiFi, bed sheets

Double Room Superior

  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

Desk, free WiFi, bed sheets

Twin Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard

Desk, free WiFi, bed sheets

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Desk, free WiFi, bed sheets

Triple Room Superior

  • 269 sq ft
  • Sleeps 3

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Adaptado

Classic Adaptado | Desk, free WiFi, bed sheets

Classic Adaptado

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment Standard

Desk, free WiFi, bed sheets

Apartment Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Apartment Economy

Desk, free WiFi, bed sheets

Apartment Economy

  • 269 sq ft
  • Sleeps 1

View all photos for Handicapped Room

Desk, free WiFi, bed sheets

Handicapped Room

  • 215 sq ft
  • Sleeps 3

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About this property

Master Express Cidade Baixa

3-star hotel in Cidade Baixa
A snack bar/deli, a microwave in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Housekeeping is available on request.
Master Express Cidade Baixa offers 62 accommodations with air conditioning. Digital television is provided.

Bathrooms include showers. This Porto Alegre hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Porto Alegre hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Master Express Cidade Baixa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 15 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch TV with digital channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 15 for children
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Master Express Cidade Baixa
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Hotel Porto Alegre
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Porto Alegre, Brazil
Master Express Hotel
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Hotel Porto Alegre

Master Express Cidade Baixa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 147 out of 440 reviews
Rating 8 - Good. 170 out of 440 reviews
Rating 6 - Okay. 87 out of 440 reviews
Rating 4 - Poor. 21 out of 440 reviews
Rating 2 - Terrible. 15 out of 440 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away from, não fique aqui.

Atendentes muitos despreparados, não aceitam teleentrega, Local muito movimentado e com barulho. Pelo preco tem melhores opções na cidade.
Stayed 3 nights in Jan 2021

4/10 Poor

Betty, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is under construction (July 2018) and there is noise related in the morning. Usually this is a good hotel in a very good location, but I'd recommend waiting until they're done with remodeling.
Stayed 2 nights in Jul 2018

4/10 Poor

Lucas

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Fernando, Fort Worth, Texas.

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place to stay

Hotel is very old. Just one person to check in and check out what makes the time to service too long. I lost $38.00 because I decided not stay in the hotel and this values was not refundable.

4/10 Poor

Juliana

Business traveler
Disliked: Property conditions & facilities, room comfort

conforto 👎

Não ter secador de cabelo no quarto para mim foi o ponto péssimo da estadia, imaginei que então era apenas solicitar na recepção e levar para o quarto, mas não, tivemos que descer e secar o cabelo no banheiro da recepção pois tem UM secador no hotel e o mesmo está preso na parede do banheiro de uso coletivo na recepção do hotel. Eu já tinha me hospedado no Master da Alberto Bins que é maravilhoso, mas esse da cidade baixa é incomparável, nem água tinha no frigobar do quarto.
Stayed 1 night in Sep 2025

6/10 Okay

Marco Andre

Business traveler
Stayed 1 night in Sep 2025

8/10 Good

Gislaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

ciro

Stayed 3 nights in Sep 2025

6/10 Okay

João Batista

Traveled with family
Liked: Cleanliness, staff & service

Segurança

São anos que fico nesse hotel, e apesar dos investimentos feitos o gerenciamento da rede fez com que a qualidade venha caindo muito. Sistemas de samphoos e sabonetes compartilhados com hóspedes anteriores podem ser extremamente perigosos. Café da manhã, se vê a decadência até nos talheres.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas necessidades, exceto a acústica deixou a desejar, pois a região é de bares com vida noturna intensa, fora isso excelente
Stayed 1 night in Sep 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acesso ruim para a garagem
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!!!

Passamos uma noite no hotel porque tínhamos um compromisso em Porto Alegre, mas ficamos muito satisfeitos com o hotel. É limpo, o atendimento é muito bom, o café da manhã é simples mas gostoso. As tias da cozinha são muito queridas e atenciosas. ùnicos 2 pontos: a garagem é muito apertada e não tem secador de cabelos no quarto, no mais, tudo perfeito! Ah, e a localização é muito boa e tem vários restaurantes na rua do hotel. O pessoal do hotel nos indicou o Cotiporã e amamos!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

PAULO JOSE O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício.
Stayed 1 night in Sep 2025

10/10 Excellent

Vinicius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização para o propósito que precisávamos. Preço justo. Café da manhã com boas opções.
Stayed 1 night in Sep 2025

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Evandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento no café

Parabéns pelo ótimo atendimento no café da manhã
Stayed 1 night in Sep 2025

10/10 Excellent

PAULO JOSE O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Excelente.
Stayed 1 night in Sep 2025

10/10 Excellent

Joesse

Stayed 3 nights in Aug 2025

10/10 Excellent

JOSÉ ROBERTO

Stayed 2 nights in Jun 2025

10/10 Excellent

JOSÉ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

João Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localizacao boa e quarto confortável. Cafe da manha regular, poucas opções.
Stayed 1 night in Aug 2025

10/10 Excellent

Avanilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Simone Solange

Stayed 2 nights in Jul 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Liked: Room comfort
Stayed 1 night in Jul 2025