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Ornatus Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ornatus Palace Hotel

View from property
Front of property
View from property
Reception
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Rua General Vitorino 146, Porto Alegre, RS, 90020-170
  • Rua da Praia
    1 min walk
  • Porto Alegre Public Market
    7 min walk
  • Holy House of Mercy Hospital
    7 min walk
  • Porto Alegre (POA-Salgado Filho Intl.)
    16 min drive

Room options

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, towels

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Shower, rainfall showerhead, free toiletries, towels

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Shower, rainfall showerhead, free toiletries, towels

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Manhattan Porto Alegre by Mercure

Pet friendly
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very Good, (578)
The price is $53
per night
$56 total
includes taxes & fees
Dec 14 - Dec 15
Manhattan Porto Alegre by Mercure

About this property

Ornatus Palace Hotel

3-star hotel in Centro Historico
This smoke-free hotel features valet parking, conference space, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff are onsite.
Ornatus Palace Hotel offers 40 accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Ornatus Palace Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per day)

Food and drink

  • Free buffet breakfast

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 32 square feet of conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 60 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 25.00 per day
  • Rollaway bed fee: BRL 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Ornatus Palace
Ornatus Palace Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Porto Alegre
Ornatus Palace Hotel Porto Alegre, Brazil
Ornatus Palace
Ornatus Palace Hotel Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Hotel Hotel Porto Alegre

Ornatus Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 146 reviews" "
Rating 8 - Good. 53 out of 146 reviews" "
Rating 6 - Okay. 54 out of 146 reviews" "
Rating 4 - Poor. 11 out of 146 reviews" "
Rating 2 - Terrible. 5 out of 146 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
IT WAS GOOD
STAFF WAS NICE. BAD THING IS NOBODY SPOKE ENGLISH OR SPANISH.

4/10 Poor

Colleen, Canada

Disliked: Staff & service, room comfort
NOT RECOMMENDABLE for Tourist
We stayed the first night out of 10 as we were supposed to. Although the staff seemed friendly but none could understand even simple basic English,French etc.It was even a big effort to make the front desk person understand we wanted a double bed ,room with window etc ...... Neither the hotel has any map ,info leaflet etc .There was no shampoo,glasses or adequate towels. The safely box was not working and the box was not fastened securely and anybody could have walked away with it .So definitely that's not a recommendable hotel for non Brazilian (language wise) specially unless they make lot of improvement ..

8/10 Good

Kenneth, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Nice family and run hotel. Very helpful. WIFI excellent in the room. Excellent included breakfast. A security lockbox included in the room. All in all, very satisfied. Only small negative is that the bed(s) that I had in my room were quite narrow.

10/10 Excellent

José Matsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo beneficio justo.
Hotel simples. Recepção ágil e hospitaleiros.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Ilson

O quarto e bom café da manhã, dentro do esperado pelo preço que é pago, hotel bem localizado no centro, o estacionamento é pago a parte 30 reais a diária, e se precisar do carro pedir com 15 minutos de antecedência.
Stayed 1 night in Aug 2018

10/10 Excellent

fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plenamente satisfeito
ótimo atendimento
Stayed 1 night in Aug 2018

6/10 Okay

Luciana

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Cocada, são paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel próximo ao centro
Já fiquei mais de uma vez neste hotel.....gostei muito e recomendo a todos os interessados
Stayed 3 nights in Jun 2018

6/10 Okay

Ronen , Asunción, PY

Liked: Cleanliness, staff & service
Hotel económico
Tiene lo justo y necesario. Lo único molestoso es la lejanía del estacionamiento y el hecho de que siempre hay que ir acompañado.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel em Porto Alegre
Pelo o de está no Centro Histórico o Hotel , não tem estacionamento, tem um convênio , porém acaba encarecendo a estadia. Os proprietários e recepcionista são muito atenciosos. O café da manhã pode ser melhorado.

10/10 Excellent

Marcos, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o hotel, simplesmente ótimo!
Eu e minha esposa nos sentimos muito bem vindos, sem duvidas excelente a estadia.
Stayed 1 night in Nov 2017

6/10 Okay

Diego, Paraná

Liked: Room comfort
Final de semana para show do Coldplay
Equipe muito prestativa, chuveiro muito bom, nem dava vontade de levantar da cama, de tão boa! Minha experiência foi boa, no entanto eu esperava um banheiro mais moderno com pisos claros e uma televisão com um número maior de canais disponíveis. O café da manhã estava sempre muito bom com muitas opções! Gostei do Micro-ondas no quarto e o tradicional frigobar.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Preço justo com boa localização
O hotel é bem localizado e o preço é bem justo. Gostei do café da manhã.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Boa estadia
Recomendo o hotel. Preço compatível. Café normal. Conforto bom. Atendimento bom. Banho excelente. Localização excelente, para quem precisa estar centro. A única resalva é a internet, erros intermitentes.
Stayed 1 night in Nov 2017

8/10 Good

CARLOS ALBERTO

Liked: Cleanliness, staff & service
Hotel para retornar sempre que possível.
O atendimento pelos funcionários é muito bom. Educados, solícitos e principalmente, conversam com o hóspede, o que impede de nos sentirmos solitários. Estão todos de parabéns.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blz
ótimo
Stayed 1 night in Aug 2017

8/10 Good

Izabel Francilene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Ornatus
Pontos positivos: Boa localização ,atendentes educados e gentis. Pontos negativos: Elevador em péssimo estado de conservação, paredes sujas, ralo do banheiro entupido.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel para quem procura custo beneficio em POA
Ótima localização, equipe muito prestativa, acomodações padrão mediano, não são desconfortáveis, mas a limpeza poderia ser um pouco melhor(cantos de mesa e armário com muita poeira) cobertor tinha alguns fios de cabelos. Resumindo, para uma curta estadia o valor esta ótimo.
Stayed 1 night in Jun 2017

10/10 Excellent

Deivid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Recomendo...
Excelente...
Stayed 2 nights in Jun 2017