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Suite Standard Casal / Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an indoor pool, Swan Novo Hamburgo provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 6 meeting rooms. This Novo Hamburgo hotel also offers a terrace, an arcade/game room, and multilingual staff. Onsite parking is available (surcharge).

Swan Novo Hamburgo is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Number of meeting rooms - 6
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Number of restaurants - 1
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 134
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Room Amenities

Swan Novo Hamburgo offers 134 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM.

Swan Novo Hamburgo has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Self parking fee: BRL 20.00 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of BRL 70 per pet, per night
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Swan Hotel Novo Hamburgo Tower
  • Swan Tower Novo Hamburgo
  • Swan Tower Novo Hamburgo Brazil
  • Swan Tower Novo Hamburgo Hotel
  • Swan Novo Hamburgo Hotel
  • Swan Tower Novo Hamburgo
  • Swan Novo Hamburgo Novo Hamburgo
  • Swan Novo Hamburgo Hotel Novo Hamburgo

Hotel Reviews

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