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Swan Porto Alegre

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Porto Alegre

Interior
Suite Superior Twin | Premium bedding, minibar, in-room safe, desk
Suite Superior Casal | Private kitchenette | Microwave
Suite Superior Casal | Living room | 32-inch LCD TV with cable channels, TV
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
Avenida Cristóvão Colombo, 3192, Porto Alegre, RS, 90560002
  • Bourbon Shopping
    20 min walk
  • Moinhos de Vento Park
    3 min drive
  • Unisinos
    5 min drive
  • Porto Alegre (POA-Salgado Filho Intl.)
    9 min drive

Room options

View all photos for Suite Superior Twin

Suite Superior Twin | Premium bedding, minibar, in-room safe, desk

Suite Superior Twin

  • 506 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Standard Twin

Suite Standard Twin | Premium bedding, minibar, in-room safe, desk

Suite Standard Twin

  • 506 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Superior Casal

Premium bedding, minibar, in-room safe, desk

Suite Superior Casal

  • 506 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard Casal/ Twin

Premium bedding, minibar, in-room safe, desk

Suite Standard Casal/ Twin

  • 506 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Reception

Swan Generation Porto Alegre

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (331)
The price is $54
per night
$57 total
includes taxes & fees
Jan 9 - Jan 10
Swan Generation Porto Alegre

About this property

Swan Porto Alegre

4.5-star hotel in Higienopolis
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Swan Porto Alegre offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 4 meeting rooms. This luxury hotel also offers a fitness center, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Swan Porto Alegre is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Swan Porto Alegre has a restaurant on site.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of BRL 120.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 30 per day
  • Pet deposit: BRL 120.00 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Swan Hotel Porto Alegre Towers
Swan Towers Porto Alegre
Swan Tower Porto Alegre Hotel
Swan Tower Porto Alegre Brazil
Swan Tower Porto Alegre
Swan Porto Alegre Hotel
Swan Tower Porto Alegre
Swan Porto Alegre Porto Alegre
Swan Porto Alegre Hotel Porto Alegre

Swan Porto Alegre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 123 out of 287 reviews" "
Rating 8 - Good. 108 out of 287 reviews" "
Rating 6 - Okay. 33 out of 287 reviews" "
Rating 4 - Poor. 12 out of 287 reviews" "
Rating 2 - Terrible. 11 out of 287 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

gerson

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people, good restaurants, good breakfast better say excellent
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place looks old and not clean
Stayed 1 night in Mar 2023

10/10 Excellent

Paula

Stayed 1 night in Sep 2022

6/10 Okay

Colin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room key service had failed
Stayed 1 night in Sep 2022

2/10 Terrible

Vivian, N LAS VEGAS

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there if you are trying to check in with family and a American passport. The staff was not trained for it, me and my daughter try to check in with our passports and they ask for a birth certificate because in tge American passport it does not show who the parents are like the Brazilian documents (passport and ID) even thought we have the last name and she looks just like me. After management was involved (at this point was already a inconvenience) the receptionist checked us in, in a room with a queen bed, after we were already in the room the receptionist offer to move us to a 2 single bed room. I said ok, and it was the worst there were termites everywhere the nightstand and board on the wall look like it was covered in Sand. So after the awful check in experience (due to a lack of training) and the termites infestation I grab my teen daughter call a Uber at 1am and checked out. Do not recommend!!!
Stayed 1 night in Jun 2022

8/10 Good

Charles, New York

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a suite hotel bedroom living room and small kitchen areawith microwave
Stayed 1 night in Apr 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
An option not far from airport
I stayed at this hotel a couple times Neighborhood : It is a great location and good coffee shops al at enjoyable walking distances. Looks like a safe area with a lot people walking on the streets, too. It is a short commute from the airport and other points on the city. Services: people are attentive and friendly. Conditions: The room spaces are appropriate. Some need updates and renovation. They offers a breakfast buffet that includes on the fee. It includes season fruits, juices, a sort of breads, eggs, coffee and tea. There is not offered transportation from the airport, however Uber will be covering both ways soon. Internet: it works at the lobby, but is poor at the rooms, when accessible.
Stayed 1 night in Aug 2019

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, I recommend!
Nice stay!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Tomer

Liked: Cleanliness, room comfort
Nice and clean
It qas a nice stay and good service only problem the air condition wasnt working in heat Breakfast with not many options

4/10 Poor

Alex, Fort Lauderdale, FL

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very bad - no air coditioning
I just couldn't stay at the hotel. Air conditioning do not work at all. Very disappointed. I had to change the hotel at last minute.

8/10 Good

Bruno, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
The hotel has very good location with many restaurant options near by.

10/10 Excellent

Mr B, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it very much
It wasn't my first time there but I don't know why the receptionist couldn't find my file with Swan Tower but anyways my stay was very good .. I stayed 1 night only but it was good. Mateus was very helpful in teaching me how to connect to the hotel wifi. Thank you Mateus!

8/10 Good

MARCO

Liked: Cleanliness, property conditions & facilities, room comfort
Quartos confortáveis
Hotel espaçoso e confortável, bem localizado. única coisa que deixou a desejar foi o atendimento, faltou prestatividade, mas no geral foi tudo bem
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos Alberto

Stayed 5 nights in Nov 2023

8/10 Good

JOSE LAURINDO

Liked: Cleanliness, staff & service, amenities
Um dos elevadores está estragado há meses
Stayed 1 night in Nov 2023

6/10 Okay

Guilherme

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Precisa de reforma.
Hotel ok. Precisa urgente de uma reforma nos quartos. Quartos com tamanho muito bom, porém uso de carpete ainda. Dá pra ver uma estrutura muito boa, porém sucateada. Café da manhã ok. Estacionamento paga diária de 30 reais.
Stayed 1 night in Nov 2023

8/10 Good

Heitor

Liked: Cleanliness, staff & service, room comfort
O hotel é bom e a localização é excelente. Para quem vai tirar o visto americano, é uma ótima escolha! Muito perto do consulado. O hotel já foi muito bonito pelo visto, mas precisa de uma bela reforma. As paredes dos corredores estão descascando. O banheiro precisa de uma bela reforma. É bom, o custo benefício é bom, mas pode melhorar enquanto é tempo.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

eliane

Traveled with family
Disliked: Staff & service, property conditions & facilities
Decepcionante
Elevador estragado! Ninguém avisa! Acesso elevador de serviços em pessimas condições/garagem com vazamento de AGUA/café da manhã decepcionante/atendimento restaurante muito ruim e descordial/sem informação no quarto dos valores do frigobar/estou arrependida de ter visto fotos do hotel e pago um valor que não me proporcionou uma boa experiência! Viajo de dois em dois meses para Porto Alegre e desta vez errei na escolha!
Stayed 4 nights in Oct 2023

10/10 Excellent

Richer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatória
O local é agradável ...acomodações amplas ...mas talvez precise de uma reforma para modernização ...além de pintura....detalhes...caso volte a POA... repetirei a escolha.
Stayed 2 nights in Oct 2023

6/10 Okay

JOSE LAURINDO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023