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Eurostars Aliados

5.0 star property

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Photo gallery for Eurostars Aliados

Exterior
Interior detail
Premium bedding, down comforters, minibar, in-room safe
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Av. dos Aliados 195 237, Porto, 4000-067
  • Aliados Square
    ‪2 min walk‬
  • Porto City Hall
    ‪2 min walk‬
  • Bolhao Market
    ‪5 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪21 min drive‬

Room options

View all photos for Premium Double Room (City Hall View)

Premium Double Room (City Hall View) | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room (City Hall View)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Extra Bed)

Deluxe Double Room (Extra Bed) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Extra Bed)

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (View and Balcony)

Deluxe Double Room (View and Balcony) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (View and Balcony)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (View)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (View)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About this property

Eurostars Aliados

5-star hotel in Centro / Baixa
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Eurostars Aliados offers 149 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Eurostars Aliados features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Eurostars Aliados is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.
Eurostars Aliados has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Property Registration Number 9593

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eurostars Aliados Hotel
Eurostars Aliados Porto
Eurostars Aliados Hotel Porto

Eurostars Aliados Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 335 reviews
Rating 8 - Good. 53 out of 335 reviews
Rating 6 - Okay. 12 out of 335 reviews
Rating 4 - Poor. 5 out of 335 reviews
Rating 2 - Terrible. 9 out of 335 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great food and beds. Nice rooms. Very good location. Would definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional in every way!
Stayed 1 night in Oct 2024

10/10 Excellent

Wadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with very luxurious rooms and great, friendly staff. They do Portugal proud

10/10 Excellent

Nikki, Hanford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Porto. Centrally located and walking distance to all the must see spots alongside stores/ cafes/restos. Staff is very friendly and accommodating. Room is nice and clean. Thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

TSAI FU

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Oct 2024

10/10 Excellent

Saideh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

2/10 Terrible

Ines

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was place initially in a lower category room and they didn't want to honor the reservation excusing themselves by being fool. After a prolonged complain I was assigned to a better room
Stayed 2 nights in Oct 2024

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Friendly and professional staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Lama

Traveled with partner
Disliked: Cleanliness, staff & service
We will never stay again in this hotel nor in any Eurostars hotel. They repetitively refused to reimburse us an extra night that was booked by MISTAKE despite making the reservation MONTHS ahead of the trip, and despite notifying them IMMEDIATELY after reserving. We sent multiple emails. They kept throwing us back and forth between Expedia and their management, with a negative answer at every single time. We even tried to reason them personally upon checking in. They could have accepted and sold the night to another client easily, without making a fuss and without losing a frequent traveler customer! They didn't even make up for it during our stay, not even an upgrade. Everything is documented by emails. Several persons managing this hotel, including the front office director, operations manager and regional director should resign or be fired. What a shame ! Congratulations Eurostars: you made a little extra money by tricking / benefiting from a simple unintended mistake of your client who clicked an extra day while reserving.
Stayed 5 nights in Sep 2024

8/10 Good

Cassandra

Stayed 4 nights in Sep 2024

10/10 Excellent

Fred S

Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 4 nights in Sep 2024

8/10 Good

Alastair

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking at property. Had to park vehicle myself on unfamiliar streets. Room service was poor. Wrong order.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved by the staff!
A lovely stay in Porto could have been much different if Paulo from reception had not arranged a room move from the 1st to the 6th floor. The experience from then on was 4/5star! The noise from the road ( both traffic and pedestrians) was intolerable at 1st floor level but unnoticeable once we moved. The entire staff at this hotel are the stars and deserve recognition. Whilst the rooms are pleasant and comfortable and the showers excellent, in many respects this is as it should be for the price paid. The breakfasts are lovely but once again the staff are even better! The hotel does give a complimentary bottle of water each day and a small chocolate sweet which is so unremarkable I’m not sure why they mention it in their questionnaire! As I pointed out to them this is customary in a small B&B in England. On arrival at a similarly priced hotel in Lisbon we received a complimentary bottle of Prosecco and some fruit and there was a complimentary mini fridge refilled daily!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent City Break location
Fantastic location in the Heart of Porto. Everything was accessible within walking distance and for things further away, there was the metro right outside the hotel and plenty of available taxis. Lovely rooms with super kng size beds that were really comfy. Hotel staff were friendly and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the Porto area and within an easy walk of many popular sites. The Metro entrance is right outside of the main entrance. We had a beautiful room on the 6th floor which had a full balcony and we were greeted with a complimentary bottle of wine! I highly recommend this hotel for a stay in Porto!
Stayed 2 nights in Sep 2024

10/10 Excellent

Larisa

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Olatunde

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my time here
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at two properties. One in Lisbon (das Letras) and one in Oporto (Aliados). Both very comfortable and easy to get around. We parked and took Ubers everywhere. In Oporto we availed ourselves of couples massage at the spa. Atmosphere and cleanliness incomparable. The two ladies were lovely. The massages, we both agreed were just ok.
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Dmitriy

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024