Hilton Porto Gaia

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Porto Gaia

Lobby sitting area
Indoor pool, sun loungers
Restaurant
Indoor pool, sun loungers
Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Rua Serpa Pinto 124, Vila Nova de Gaia, 4400-307
  • Gaia Cable Car
    4 min walk
  • Cais de Gaia
    4 min walk
  • Sandeman Cellars
    7 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    24 min drive

Room options

Deluxe Duplex

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Duplex

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Twin Beds

  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Accessible

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, City View

  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, River View

  • 527 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Porto Gaia

5-star hotel in Santa Marinha
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hilton Porto Gaia offers 194 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Vila Nova de Gaia hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hilton Porto Gaia features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 23681 square feet (2200 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hilton Porto Gaia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hilton Porto Gaia has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 25 per night)
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 23,681 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the spa's wellness area is available by reservation only (surcharge) for a maximum of 3 hours per guest, per day. Guests must call or email the property directly in advance to make an appointment. Cancellations or changes in appointments require at least 8 hours notice in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 9 to November 17:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: EUR 15 per person, per night
  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 9:30 AM to noon and must be accompanied by an adult.
Property Registration Number 9842

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Porto Gaia Hotel
Hilton Porto Gaia Vila Nova de Gaia
Hilton Porto Gaia Hotel Vila Nova de Gaia

Hilton Porto Gaia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 372 out of 472 reviews" "
Rating 8 - Good. 70 out of 472 reviews" "
Rating 6 - Okay. 14 out of 472 reviews" "
Rating 4 - Poor. 8 out of 472 reviews" "
Rating 2 - Terrible. 8 out of 472 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. It was like walking into a calming oasis!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose, cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel overall is a very pretty, aesthetically pleasing decor although there were a couple of things that were not very good. The pool is not accessible to the hotel guests unless you reserve a time and pay for the use of the pool and spa area. That’s the first time I have ever encountered this in a Hilton Hotel. The other issue is the motion sensored air conditioners. They go off of they don’t detect movement, so when you fall asleep you wake up in a pool of sweat. The first night our AC didn’t work at all and they had to move us at 12 at night after a long day of travel. They did move us to a cooler room but we had twin beds instead of a king bed we reserved, after which that didn’t have any more King rooms available. In response to our inconvenience, they left us a couple of cookies and a bottle of water with a “ sorry for your discomfort” note. The concierge was very helpful and the restaurant staff was very good but we expected better from the management at a Hilton.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the nicest hotels we have ever stayed in Europe. We are definitely coming back and recommending to everyone looking to visit Porto. All I can say is wow, the location was amazing, the hotel is breathtakingly beautiful, the rooms were large, comfortable and the details were excellent. For example the best shower and the towels were oversized for a spa like experience. The staff was amazing extremely courteous and knowledgeable. If you are not sure where to stay look no further. Beyond our expectations.
Stayed 3 nights in Aug 2024

10/10 Excellent

luping

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!! I wish I had more time!
Stayed 2 nights in Aug 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice luxurious property
Stayed 2 nights in Jul 2024

10/10 Excellent

Meeta

Liked: Cleanliness, staff & service, property conditions & facilities
Sasha at the front desk was wonderful at helping us with any questions or requests we had.
Stayed 2 nights in Aug 2024

8/10 Good

Andreanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Olubusola

Traveled with partner
Liked: Amenities, property conditions & facilities
Lovely hotel with great facilities
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at this location a number of times and would go back again without hesitation. The staff are helpful, polite and quick to respond to requests for service. The rooms are spacious and clean, comfortable beds, shower and toiletries amenities are top notch. Location is perfect, located right at the Douro River short walk to the bridge across to Porto.
Stayed 2 nights in Aug 2024

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quite lovely, rooms and bathroom stunning. however the lack of staff when we were checking in was poor the wait over half a hour and we were near the front of the queue. This being said it wouldnt stop us from returning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The spa is beautifully done. Makes excellent use of the space. The 'apartments' very nicely finished.
Stayed 1 night in Jul 2024

8/10 Good

Tri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located by the riverside.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

Dharmesh

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and nicely located modern hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Laura, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great stay with great pool, great breakfast, great service. The room is very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024