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Neya Porto Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Family Room, Garden View | Terrace/patio
Rooftop bar, ocean views, open daily
Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Crystal Palace Gardens
    11 min walk
  • Clerigos Tower
    14 min walk
  • Ribeira Square
    15 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    23 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes

Superior Suite (Duplex)

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Family Room, Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout drapes

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Neya Porto Hotel

4-star hotel in Massarelos
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Neya Porto Hotel features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1346 square feet (125 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, a complimentary children's club, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Neya Porto Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 485 reviews" "
Rating 8 - Good. 96 out of 485 reviews" "
Rating 6 - Okay. 27 out of 485 reviews" "
Rating 4 - Poor. 4 out of 485 reviews" "
Rating 2 - Terrible. 11 out of 485 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ridwana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location amd amazing service.
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well appointed hotel. Confortable beds. Walk to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neya by far is my favorite hotel I ever stayed in! Our view of the Rio Douro was spectacular and the 2 floor room was very spacious. Location was prime and all the extra touches made it so special , I have the handwritten note on my fridge that they left us. Parking lot was full but we were able to find street parking easily . We will definitely be back !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great late night check in
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!! Highly recommend. The staff were lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel. Gorgeous view of the river from our room. Beautiful breakfast. A bit of a walk away from main sites, but quick cheap uber
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great position by the river. We enjoyed breakfast and dined in the restaurant twice during our stay. It was very tasty and good value. We were treated to a room upgrade which was very much appreciated on our arrival. The Cloisters was a beautiful and quiet area where we took a morning coffee after breakfast. We also used the free bikes available from the hotel which was great fun we would highly recommend a stay here and hope to return ourselves in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

W R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stunning building in a great location. We had a mezzanine room which went down well with the children. Lovely, if busy, breakfast. But then that's what happens when you're being lazy on holiday. 10min walk to main area along the driver towards the bridge, and easy walk from the old town. Rooftop bar was a bonus as well.
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Viliyana

Liked: Staff & service, property conditions & facilities, room comfort
Not bad
It is a good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Margarida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the vibe of the hotel. The room was perfect for party of 1 or 2. Staff were super helpful and charming! Easy to water to the Riberia from the hotel and beautiful view during the day and night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give this 6 stars if I could
This hotel is absolutely fantastic, and so is Porto as a whole. Pros: - The staff are absolutely incredible. They are very helpful and kind, and went way above and beyond for us when we told them it was our honeymoon. - Great location right on the Douro river with absolutely unbelievable views. Our room overlooked the river and it was incredible. - The rooftop bar is absolutely phenomenal with great views and food. same with their restaurant. - Again on the location, it is a 20 minute walk from some great areas around Porto. - The lobby and everything was also beautiful. Cons: - NONE. Stay here, you won’t regret it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

Elmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic hospitality
Stayed 6 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Davian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. The view from our room was absolutely spectacular.
Stayed 3 nights in Jul 2024

8/10 Good

HO KI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The bed, the room, the AC was great. I slept better than at home. The staff was awesome. They have on the fifth floor a bar restaurant opened until 1 am And guys working there are top notch. I highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect. Lovely rooms. Friendly staff and a wonderful sky bar. We will definitely be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not impressive, one day the bakery is warm, the other day it is cold. I loved the view of the river very much. Best location for the Alfandega congress center It would be beneficial if the staff would explain the various facilities of the hotel so guests can enjoy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the room had a beautiful view of the river and were comfy and kept the street noise out. Staff were friendly.
Stayed 3 nights in Jul 2024