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Novotel Porto Gaia

4.0 star property

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Photo gallery for Novotel Porto Gaia

Outdoor banquet area
Bar (on property)
Bar (on property)
View from room
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400
  • Vila Nova de Gaia
    ‪3 min drive‬
  • Museum of Port Wine
    ‪4 min drive‬
  • Casa da Música
    ‪4 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed, Sea View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Holiday Inn Porto Gaia by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (447)
The price is $59
per night
$78 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Porto Gaia by IHG

About this property

Novotel Porto Gaia

4-star hotel in São Pedro da Afurada
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Porto Gaia offers 93 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-cm LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Porto Gaia features 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This family-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Onsite self parking is complimentary.

Novotel Porto Gaia is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Novotel Porto Gaia has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 303

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Gaia
Novotel Gaia Porto
Novotel Porto
Novotel Porto Gaia
Novotel Porto Hotel
Novotel Porto Hotel Gaia
Porto Gaia Novotel
Porto Novotel
Novotel Porto Gaia Hotel Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova de Gaia
Novotel Porto Gaia Hotel Vila Nova de Gaia

Novotel Porto Gaia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 452 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KUNAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mogens, RICHMOND

Stayed 1 night in Sep 2024

4/10 Poor

Rohit

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
To provide some context I’m a Marriott person however in Portugal, Marriott would not allow a family of 4 to stay in 1 room. Therefore I booked Novotel in Gaia as they allowed it. Note I was coming from the Novotel from Lisbon (which I give it a 4 star and overall was very pleased with my stay) to the Novotel in Gaia/Porto, I was very disappointed (the service, room and overall ambience of this hotel is below Novotel standards especially when comparing to Lisbon). I read mixed reviews before booking but took the risk. This is at best a 2 star hotel with a very dated look and feel which is in need of serious upgrade. The rooms were small, very dated and the washroom was very uncomfortable. The vibe and feel is no where near a 4 or even 3 star hotel. The breakfast was decent though and the pool looked to be clean as families were enjoying it seemed compared to prior reviews I read. Also the location is away from all the action. I booked 4 nights at this hotel and within few hours of checking in I cancelled the rest of my stay and booked an Airnb in downtown Porto (Reiberio) walking distance to all the key sites and was a 2 bedroom apartment and was awesome. To confirm I stayed here for only 1 night. The front desk (Maria) was kind enough to cancel my reservation and was helpful. However if you are traveling with your family and want to enjoy a better experience? I would not recommend Novotel Gaia. If you are on a budget then this hotel might serve your purpose.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

lyndon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pool is small and crowded but fine and not many in Porto. BBQ night was poor. Should have gone out. Room was fine. Location is short Uber to everywhere but not mention walkable.
Stayed 1 night in Aug 2024

10/10 Excellent

DAMARIS watiri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel.
Stayed 5 nights in Jul 2024

8/10 Good

Michael

Traveled with family
Good value, but site only accessible by car.
Stayed 4 nights in Jul 2024

10/10 Excellent

MAXFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places of interest.
Stayed 1 night in Jul 2024

6/10 Okay

Ummul, Carteret

Liked: Cleanliness, staff & service
Air conditioning was not good
Stayed 1 night in Jun 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Quiet and out of the way. Don’t expect city center, but Uber helps a lot. Breakfast was the same every day, save for one item (main) that changes. You can’t bring your room towel to the pool. You have to buy a pool towel. It’s the hotel rule. I bought two. Guess what? You see many people who don’t follow that rule. They blatantly have their room towels out. Odds they enforcement of the rule? No.
Stayed 4 nights in Jun 2024

8/10 Good

Mohammed

Stayed 5 nights in Jun 2024

8/10 Good

Catia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel with amazing breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julio

Stayed 2 nights in Jun 2024

10/10 Excellent

Milton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jo, Grapevine

Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Staff & service
The staff are great but the building is dated and could use an update. The location is isolated so it is necessary to drive to find restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it
Nice days to stay in this hotel Close to downtown
Stayed 1 night in May 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel and facilities for young children. We had a lovely stay and would return. Only downside was the room was a bit small for the four of us but then again we were out and about for most of the days. Location good and only a €4 Uber ride into the old town
Stayed 2 nights in Apr 2024

4/10 Poor

Marium

Traveled with family
Disliked: Property conditions & facilities
A/C was not working properly. Room was not comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Mahtab

Traveled with family
Good
Stayed 2 nights in Mar 2024

4/10 Poor

Deepu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Novotel standard
Hotel desperately need renovation. Rooms and mattress we well used condition
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for families
Very nice experience, great location and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very friendly and helpfull !!
Stayed 3 nights in Feb 2024

4/10 Poor

Mark

Traveled with family
Disliked: Property conditions & facilities
Tub was not safe to get in and out of. Way too high off ground.
Stayed 1 night in Oct 2023