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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property

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Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Lobby sitting area
Creator video
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Free daily buffet breakfast
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$208
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Estrada Nacional 108, Porto, 4300-316
  • Place, Porto Historic Center
    ‪3 min drive‬
  • Place, Porto Cathedral
    ‪3 min drive‬
  • Place, Ribeira Square
    ‪4 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Executive)

Superior Room (Executive) | Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | View from room

Deluxe Room (Grand View)

7.0 out of 10
Good
(4 reviews)
  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Grand View Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Grand View Room

  • Sleeps 3

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 3

View all photos for Executive Superior Room

Minibar, in-room safe, desk, blackout drapes

Executive Superior Room

  • Sleeps 3

View all photos for Deluxe Grand View King Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Grand View King Room Non Smoking

  • Sleeps 1

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

  • Sleeps 3

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 4

View all photos for Classic Twin Room-Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room-Non-Smoking

  • Sleeps 1

Standard Twin Room-Non-Smoking

  • Sleeps 2

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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5-star pousada in Campanhã
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
In addition to a full-service spa, Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World features an indoor pool and an outdoor pool. The pousada offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5780 square feet (537 square meters) include conference space. This business-friendly pousada also offers a sauna, a rooftop terrace, and spa services. An area shuttle within 3.5 kilometers and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3.5 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Property Registration Number 932

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Reviews

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 822 reviews
Rating 8 - Good. 148 out of 822 reviews
Rating 6 - Okay. 32 out of 822 reviews
Rating 4 - Poor. 8 out of 822 reviews
Rating 2 - Terrible. 9 out of 822 reviews

Reviews

10/10 Excellent

Nadim Hussein, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Niranjan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn't feel welcome at the hotel. Hospitality can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is gorgeous and there were numerous staff members who were super helpful and engaging. However, the front desk staff that checked us in was very moody and gave direct one word answers to questions. The free bottle of wine was a 5Euro bottle which in all honesty was pretty terrible. The breakfast is extremely average and only it took a while to get any coffee/egg orders in
Stayed 1 night in Jul 2025

10/10 Excellent

Nicoletta, Bridgewater

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property grounds are gorgeous and the included breakfast feels extravagant. Outside the property, there doesn't seem to be much close by but an easy 2 mile walk along the river or quick Uber ridehas you in Porto proper.
Stayed 3 nights in Jul 2025

8/10 Good

Tanil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay auspicious Start

Stay was very nice, service was great once checked in and property is lovely. The only issue was at check in. Somehow even though there were 3 people at reception they had to call someone to check us in and we had to wait for that person for more than 20 minutes. We arrived well after the normal check in time, during the day.
Stayed 1 night in Jul 2025

10/10 Excellent

Niranjan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
We had an awesome family vacation in a beautiful setting. Ambiance and the hospitality was outstanding. Breakfast was superb. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property with outstanding service. It is the mist beautiful hotel I stayed in so far, a real palace!
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property lovely amenities. Must take uber to city but it's quiet and on the Duomo. Picture perfect and spa was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Porto.
Stayed 1 night in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, room comfort
Great service. Nice grounds.
Stayed 2 nights in May 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness, amenities
Convenient if staying for wedding, outdated rooms, slow restaurant service.
Stayed 2 nights in May 2025

10/10 Excellent

Judite

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Everything was perfect!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful histrionic building.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Porto

Amazing views. Rooms were clean and comfortable. Staff was very friendly and knowledgeable. They helped us design a perfect day of sightseeing in Porto
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful waterfront historical building, very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! Beautiful unique unmatched property….wish we stayed longer had we known this would be a gem!
Stayed 1 night in May 2025

6/10 Okay

Jocelyn

Liked: Cleanliness, property conditions & facilities
The property is beautiful. However, the shower tub is a bit dangerous, as it is too high to get in and out.
Stayed 4 nights in May 2025

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner dining main menu needs a few more different items
Stayed 1 night in May 2025

10/10 Excellent

Emy, Old Bridge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff !!!!
Stayed 4 nights in May 2025

10/10 Excellent

Maitee N

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Julie, Sidmouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & a wonderful taste of luxury for us. The only issue was the location, which I hadn't researched properly before booking. The hotel offer a free service into the city late morning with a pick up early eve, otherwise it's taxi's. Be sure to download and use the uber app. it works well and makes taxi's much more affordable. The drivers and service we had were all v good.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robin, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, staff & spa. If you need to be pampered this is the place for you
Stayed 2 nights in Apr 2025