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Tivoli Kopke Porto Gaia Hotel

5.0 star property

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Photo gallery for Tivoli Kopke Porto Gaia Hotel

Exterior
Creator video
Rooftop bar
Lobby
Body treatments, hydrotherapy, facials, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
$178
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Rua do Barão de Forrester, 69, Vila Nova de Gaia, Porto, 4400-034
  • Place, Sandeman Cellars
    ‪8 min walk‬
  • Place, Dom Luis I Bridge
    ‪11 min walk‬
  • Place, Porto Historic Center
    ‪15 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Interior Skylight)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Interior Skylight)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Terrace

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Balcony River View

Minibar, in-room safe, blackout drapes, soundproofing

Premium Balcony River View

9.0 out of 10
Wonderful
(2 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, River View (Premium Adjoining Room, 3AD+1CH)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Premium Adjoining Room, 3AD+1CH)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, River View (Premium Adjoining Room, 2AD+2CH)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Premium Adjoining Room, 2AD+2CH)

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, River View (Premium Adjoining Room, exbed 4AD+2CH)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Premium Adjoining Room, exbed 4AD+2CH)

  • 388 sq ft
  • Sleeps 6
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, River View (Premium Adjoining Room, extra bed 6AD)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Premium Adjoining Room, extra bed 6AD)

  • 388 sq ft
  • Sleeps 6
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, River View (Deluxe Adjoining Room, 3AD+1CH)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Deluxe Adjoining Room, 3AD+1CH)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, River View (Deluxe Adjoining Room, 2AD+2CH)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, River View (Deluxe Adjoining Room, 2AD+2CH)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Deluxe Room, Terrace, River View

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, Terrace, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, River View

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, River View

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Balcony River View (Extra Bed 2 Adults + 1 child)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Balcony River View (Extra Bed 2 Adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Balcony River View (Extra Bed 3 Adults)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Balcony River View (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, River View (Family)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, River View (Family, Extra Bed 2 Ad + 1 Ch)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, River View (Family, Extra Bed 3 Adults)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Kopke Garden River View

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Tivoli Kopke Porto Gaia Hotel

5-star hotel in Santa Marinha
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a steam room are onsite.
Tivoli Kopke Porto Gaia Hotel offers 150 air-conditioned accommodations with minibars and espresso makers. Televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tivoli Spa. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Tivoli Kopke Porto Gaia Hotel features an indoor pool and a steam room. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Parking is available onsite for a surcharge.

Tivoli Kopke Porto Gaia Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sky Bar Kopke - Onsite rooftop bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sky Bar Kopke

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 12392

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Tivoli Kopke Porto Gaia
Tivoli Kopke Porto Gaia Hotel Hotel
Tivoli Kopke Porto Gaia Hotel Vila Nova de Gaia
Tivoli Kopke Porto Gaia Hotel Hotel Vila Nova de Gaia

Reviews

Tivoli Kopke Porto Gaia Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 110 reviews
Rating 8 - Good. 9 out of 110 reviews
Rating 6 - Okay. 2 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious hotel, staff really helpful and friendly, really lovely breakfast. Great location. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Desiree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Phoebe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, the hotel is incredible. It is in the perfect location and has amazing facilities. Slightly let down by some of the staff and the lack of control around the pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

2/10 Terrible

Vania

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jatin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, you’d be foolish not to book.

The Trivoli Kopke is an amazing stay. While people generally choose the stay in the old town I would strongly recommend the Trivoli Kopke. The staff are incredibly friendly and serve a tasty port on arrival - always a good start to any stay! The rooms are modern and clean - granted the hotel is very new and it shows! Getting to the old town is easy with a cable car that takes you to the top of the Louis Bridge from the hotel. The pool facilities are good and the views of the old town from the rooms are amazing. And, it was an absolute bargain through the Hotels.com app/site! I would definitely stay here again.
View from the hotel room
Hotel entrance
Hotel from Louis Bridge
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2025

10/10 Excellent

FREDERIC

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful design, but service needs attention. The hotel is in a fantastic location — close enough to explore Porto easily, but far enough away to enjoy a sense of calm when returning. The interior design throughout is stunning: contemporary, stylish, and filled with interesting artwork. Our room was modern and thoughtfully designed, with a very comfortable bed. The shower has an open design without a door; it didn’t bother us, but it may be worth noting for others. Where the hotel falls short is service. The pool bar was slow and inconsistent, and the main bar, while pleasant, lacked atmosphere and service was again slow — we were even forgotten about a couple of times when settling the bill. At the Sky Bar, the views are wonderful, but service was hit-and-miss with occasional incorrect drinks and long waits. Housekeeping was variable: our room was cleaned only 3 out of 5 days, and turndown was provided on 4 of the 5 days (though once it was offered unusually early, before the daily clean). All of the staff we met were very friendly, but service needs to mature and become more consistent if the hotel is to deliver the exceptional experience its setting and design promise.
Stayed 5 nights in Aug 2025

10/10 Excellent

iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel. Good size room with nice decor, bedding etc. Great pool with lovely views of Porto over the river. Quick walk down to the restaurants along the river at Gaia and easy access to Porto over the bridge. Definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent views....beautiful room.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic The only thing I found unsatisfying was indoor pool times and I guess you require reservations because for two days it was fully booked so never got to use it Gym was great too I just couldn’t find cloths to clean the machine after using it
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Portugal experience!

Rooms were perfectly cleaned. Hotel has great location with attention to detail. Staff very professional and polite.
Stayed 3 nights in Jul 2025

4/10 Poor

Iliana, south plainfield

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have decided to never return to this hotel. The customer service from the “customer relations” lady was very unprofessional. When we arrived to our room we noticed the AC wasn’t working. We went to inform the front desk but the lady told us to wait in our hot room and see if the tech could fix it. I felt so bad for my 6 month old baby who was fussing from being overheated but the lady had no compassion and proceeded to tell us that if the ac didn’t get fixed they might not be able to give us a room of the same value nor she would be able to refund us the difference for a smaller room, which we ultimately didn’t want because of our baby’s crib. For a moment I was really concerned on what would happen. My husband politely kept asking for another room but she insisted we wait. I don’t think that guests should ever feel concerned about their stay or disappointed on their hotel choice. In addition, we saw how guests were offered water and port wine upon check in. Sadly, it was never offered to us until the bellboy began walking us to our room and finally poured us some.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Xingye, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is perhaps one of the worst 5-star hotels I've been to. The staff was not particularly warm or helpful. There are so many operational hiccups (e.g., I called room service to order dinner around 6pm. It took me 8-9 attempts before someone picked up the call). The toiletry items were not refilled when they were used up... Yes, the hotel has a nice view and pool. But I would not come back to this hotel if I were to visit Porto again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca, Road Town

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, wonderful room.
Stayed 1 night in Jul 2025

8/10 Good

Shada

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with superb rooms and very clean. Just keep in mind it’s not that easy to reach, and after a long day exploring the city, the climb up might not suit everyone. I didn’t mind it though. The staff generally are friendly. I felt some of them could benefit from more training. The only downside for me was the pool area. It gets quite busy and there aren’t enough sun-beds for guests.
The pool area
The stairs leading to hotel
The pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Hyun Jeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel!!

This hotel was the number one reason our trip was perfect. Its unbeatable location, the kindness of the staff, and the cleanliness of the rooms were simply outstanding. We will definitely return to this hotel and highly recommend it to everyone. Oh, the sauna was incredibly clean and wonderful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025