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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers an outdoor pool, spa services, and a library. Parking is available onsite for a surcharge.

Torel Palace Porto is a smoke-free property.

  • Library
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1861
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Distance from property (ft) 262
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 80
  • Offsite parking reservations required
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 24
  • Living plant wall
  • Garage
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Bidet
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Valet parking (surcharge) , Offsite parking reservations required

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Blind - This fine-dining restaurant serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Staffed front desk

LGBTQ friendly

Smoke detector

Reservations are required for onsite COVID-19 testing

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide proof of COVID-19 vaccination

Minimum age for proof of COVID-19 vaccination requirement: 12

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Clean & Safe (Portugal)

Property registry number - 03391

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Torel Palace Porto Penafiel
  • Torel Palace Porto Hotel
  • Torel Palace Porto Penafiel
  • Torel Palace Porto Hotel Penafiel
  • Torel Palace Porto Hotel
  • Torel Palace Porto Porto
  • Torel Palace Porto Hotel Porto

Hotel Reviews

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