Torel Palace Porto

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Torel Palace Porto

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Reception
Exterior detail
Outdoor pool, sun loungers
Royal Suite | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available

Explore the area

Map
Rua Entreparedes, 40, Porto, 4050- 240
  • Porto Coliseum
    4 min walk
  • Majestic Café
    5 min walk
  • Bolhao Market
    8 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    37 min drive

Room options

Royal Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Apartamento 2 Quartos

  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Estúdio Superior

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Apartamento Deluxe

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Apartamento Superior

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Estúdio

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

About this property

Torel Palace Porto

5-star hotel in Centro / Baixa
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and valet parking.
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers an outdoor pool, spa services, and a library. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Torel Palace Porto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Blind - This fine-dining restaurant serves dinner only. Reservations are required.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1861
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 003391

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 144 reviews" "
Rating 8 - Good. 12 out of 144 reviews" "
Rating 6 - Okay. 4 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 2 out of 144 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Special place. Perfect location to explore Porto. Then returning to Torrel Palace and maybe a quick plunge in the pool is the right way to cap off a great day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Traveled with partner
Wonderful!! We would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, amazing decor. Very helpful staff. Excellent restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zazoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Porto!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hotel
amazing rooms w high ceilings. boutique vibe and great breakfast. friendly helpful staff. i travel a lot and this is one of my new favorite hotels. great location too.
Stayed 3 nights in Jul 2024

10/10 Excellent

martin

Traveled with partner
The team were terrific
Stayed 2 nights in Jul 2024

8/10 Good

Noela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture, amazing service and superb decor. Breakfast was always delicious. Spa treatment also very good. The only item missing is a gym and this would be the best hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A truly lovely stay at the Torel Palace. A beautiful building, large, spacious rooms which were very clean and the service was faultless. Little touches like turndown service, we got champagne and delicious sweets on arrival and again on our last night. The breakfast was really good, a good selection of hot and cold dishes. Great location, very central to everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

lawson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The staff was so friendly and helpful. They gave us restaurant recommendations, set up a Tuk Tuk tour of the city, and set up transportation and a visit to a wine tasting in Douro valley. The hotel was comfortable, clean, pretty, and nice. The spa was cute and I had a nice massage. The little library for meals was also great. We didn’t get to swim in the pool but it looked lovely. The location was central to many things but it was further up the hill and tucked away compared to the river side where it seemed was all the energy and crowds.
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that blends old and new. Gorgeous decor. Thoughtful staff. Comfortable and impressive rooms. Many amenities. Honestly one of the best stays I have had in Europe; we had a family suite, which allowed us to partition space and give everyone privacy in what felt like very opulent yet comfortable surroundings. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best I’ve ever stayed in! A gorgeous room, excellent breakfast, superior service - I highly recommend this property to everyone!
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Bergen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed, super comfortable. Did not like the bathroom layout at all - really dislike the glass door with a hole in it for the handle, exactly zero privacy
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property and highly recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in procedure was very good. All the staff were extremely helpful and friendly. It is a beautiful hotel in easy walking distance of everything. There are some nice little touches like a turn down service. Our only negative was we felt the bathroom was not very functional in terms of counter space.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. The bar/study is something to see. So special. The staff was amazing. I highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, luxurious, one of a kind rooms and balconies. Easy walk to Porto’s best places.
Stayed 1 night in May 2024