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Torel Palace Porto

5.0 star property

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Photo gallery for Torel Palace Porto

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Suite | Balcony
Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool, sun loungers
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available

Explore the area

Map
Rua Entreparedes, 40, Porto, 4050- 240
  • Porto Cathedral
    ‪11 min walk‬
  • Porto Historic Center
    ‪14 min walk‬
  • Ribeira Square
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪37 min drive‬

Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment Deluxe with bathtub

Apartment Deluxe with bathtub | Premium bedding, minibar, in-room safe, individually decorated

Apartment Deluxe with bathtub

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Estúdio Superior

Estúdio Superior | Premium bedding, minibar, in-room safe, individually decorated

Estúdio Superior

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartamento Deluxe

Apartamento Deluxe | Premium bedding, minibar, in-room safe, individually decorated

Apartamento Deluxe

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Superior

Apartamento Superior | Premium bedding, minibar, in-room safe, individually decorated

Apartamento Superior

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Estúdio

Estúdio | Premium bedding, minibar, in-room safe, individually decorated

Estúdio

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

Torel Palace Porto

5-star hotel in Centro / Baixa
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and valet parking.
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers an outdoor pool, spa services, and a library. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Torel Palace Porto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Blind - This fine-dining restaurant serves dinner only. Reservations are required.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1861
  • Eco-friendly cleaning products used
  • Living plant wall
  • Renovated entire property - February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 85.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 003391

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 155 reviews
Rating 8 - Good. 12 out of 155 reviews
Rating 6 - Okay. 4 out of 155 reviews
Rating 4 - Poor. 1 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nadjla, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant say enough great things about this very chic and elegant hotel. We were made to feel.welcomed from the start and the details in the hotels presentatiom and style arw so beautiful. Claudio was wonderful and really made us feel lile royality. Of all the boutiques hotels i have stayed in, this was by far the best. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hiroko

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and services were excellent. Especially staffs (Joanne, Bruno, and all others) are attentive, professional and kind. All of the questions we asked came back with correct replies. Their hospitality made our stay - 7 nights - the most memorable and comfortable.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mohina

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, and a central location. Loved the complimentary glass of port, too. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Loved the hotel theme of Portuguese literature and authors. The hotel staff makes you feel like a VIP. Everyone is accommodating and pleasant. The welcome drink of port was excellent. So too was participation in the advent calendar for the holiday. Beautiful hotel. The free Fado concert they have the guests was wonderful. Turn down service with chocolates nice. Breakfast delicious. The most amazing hotel and stay of all of our travels around the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

William G

Stayed 1 night in Nov 2024

10/10 Excellent

Riley

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
The hotel and room were beautiful and clean and the staff wonderful. The breakfast was fantastic too. I can’t imagine a nicer and more accommodating stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a unique boutique experience. Good location. Excellent breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staff
Very Nice Hotel with excellent caring staff. Will definitely return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark, Great Neck

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who will not let you carry a bag Excellent breakfast and dinner even in the library setting and again the staff was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Torel Palace in Porto! The location is great, the rooms and entire property are gorgeous, and the service is top notch.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angie, Barrington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were treated so well by the lovely staff. Bruna was awesome. She knew we had spent a night in Porto before checking in to the hotel and yet she gave us a map and outlined must see places and gave us restaurant recommendations. The other 5 star hotel we stayed at never bothered. Every time we walked into the reception area the staff stood up out of respect., Russ was also fantastic! The hotel’s breakfast was excellent. Each room represents a writer or poet and there are books throughout the hotel and hanging creatively from the ceiling in the reception and library. We will definitely come back and stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

kaylan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and went out of their way to be helpful. Great location, rooms and facilities. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Madina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great service, definitely will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant in every way
Everything about this hotel is pleasant: staff cheerful and attentive to every guest need, proximity to sites and restaurants, nicely appointed rooms, and generous and tasty breakfasts. I would recommend it as the main lodging to consider when visiting Porto.
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excllent city, fantastic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Special place. Perfect location to explore Porto. Then returning to Torrel Palace and maybe a quick plunge in the pool is the right way to cap off a great day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Traveled with partner
Wonderful!! We would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, amazing decor. Very helpful staff. Excellent restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property!
Stayed 3 nights in Aug 2024