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Aqua Natura Madeira Hotel

4.0 star property

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Fishing
Reception hall
Double Room, Sea View | Beach/ocean view
Twin Room | Free minibar items, in-room safe, individually decorated
Indoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Rotunda das Piscinas, No. 3, Porto Moniz, 9270-156
  • Porto Moniz Natural Pools
    ‪1 min walk‬
  • Lava Pools
    ‪3 min walk‬
  • Fanal Protected Area
    ‪17 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪67 min drive‬

Room options

View all photos for Double Room, Sea View

Natural pool

Double Room, Sea View

  • Sea view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Natural pool

Twin Room

  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Aqua Natura Madeira Hotel

4-star Porto Moniz hotel steps from Porto Moniz Natural Pools
At Aqua Natura Madeira Hotel, hit the nearby beach where you can enjoy snorkeling, then dine onsite at Sea View Restaurante.
Aqua Natura Madeira Hotel offers 25 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Aqua Natura Madeira Hotel provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Aqua Natura Madeira Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Sea View Restaurante - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Sea View Rooftop - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea View Restaurante
  • Sea View Rooftop

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fishing
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Scuba diving
  • Snorkeling

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 65.00 per room (one-way)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510379966
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 962

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aqua Madeira
Aqua Natura
Aqua Natura Hotel
Aqua Natura Madeira
Aqua Natura Madeira Hotel
Aqua Natura Madeira Hotel Porto Moniz
Aqua Natura Madeira Porto Moniz
Aqua Natura Madeira
Aqua Natura Madeira Hotel Hotel
Aqua Natura Madeira Hotel Porto Moniz
Aqua Natura Madeira Hotel Hotel Porto Moniz

Aqua Natura Madeira Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 489 reviews
Rating 8 - Good. 109 out of 489 reviews
Rating 6 - Okay. 20 out of 489 reviews
Rating 4 - Poor. 1 out of 489 reviews
Rating 2 - Terrible. 1 out of 489 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique gem of a hotel. The views & sounds of being so close to the sea is incredible. Rooms are clean & modern, dining options, particularly the rooftop restaurant are superb. You definitely will need a hire car if you want to explore the local area, as porto moniz is quite small with just a handful of places to go.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room was clean and comfortable, potentially due for some upgrades tho. Tub had a tall step-up. Stunning views from balcony. Two dining options. Dinner was just ok. Breakfast had just about everything to satisfy everyone. Walkable to other stores and along the waterfront. Super quiet at night.
Stayed 7 nights in Feb 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and good rooms.

Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right beside the natural lava pools in which you can swim. The staff were uniquely helpful and friendly - service excellent without being intrusive. Food was very high quality. Hotel was immaculately clean throughout.
Stayed 7 nights in Jan 2025

10/10 Excellent

Peter, Kendal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated on the sea front with rooms looking out onto the bathing pools below. The hotel has extra parking a few minutes walk away accessible with the room card. The staff were all friendly and helpful and breakfast was very nice with a good selection but seemed to be lacking a toaster. The room was comfortable and well maintained but smaller than we thought and was rather musty on arrival which cleared quickly once the windows were opened. We spent just a few nights here and I’m not sure if there was enough to do beyond that even though we had a car, very limited eating options in the resort but the restaurant at the hotel was very good. The resort lacked any nice little bars to stroll out to in the evening. Overall a nice short stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with an amazing view, a delicious breakfast buffet and lots of little thoughtful touches.
Stayed 3 nights in Jan 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service
Unbelievable location, nearly in the sea! Large comfortable room. Nice food in two restaurants. Unfortunately no gym, very small sauna and jacuzzi.
Stayed 6 nights in Jan 2025

10/10 Excellent

Elhgyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is phenomenal. This is a 5 star hotel, food, view, cleanliness and again, service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kashmira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Beautiful view from the room. Rooftop restaurant had delicious food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Ok stay, restaurant was fine for breakfast but not worth it for other meals. Sauna and jacuzzi were usually cold, even if they were on awhile. Location is great, balcony generous.
Stayed 2 nights in Dec 2024

10/10 Excellent

helen, ROCKVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna, Callao

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Oceanfront balcony!
Stayed 2 nights in Nov 2024

8/10 Good

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with a very nice room with a view.
Stayed 1 night in Oct 2024

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Oct 2024

10/10 Excellent

Siddharth, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosalind

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, food and staff
Stayed 2 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beaitiful setting on tge ocean. The salt ponds were very enjoyable. Breakfast was generous and very good. Only downside was the air conditioner did not work. They were prompt in trying to resolve the issue but were unable to do so.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best from the hotel was the Restaurant in the second floor the food is amazing the chef and the team are wonderful ! Thank you for your service
Stayed 1 night in Sep 2024

10/10 Excellent

Julie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was faultless - the room, the welcome drinks, the views, the food and staff. The view from the bedroom was fantastic we were directly over the pool, which allowed us to see and hear the crashing waves while still sitting in bed.
Stayed 8 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Just all of it is top tier.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Fantastic experience and perfect base to explore the island if your interests run more towards hiking and exploring than shopping and beaches. Parking was plentiful and nearby, and loads of amenities out the door in Porto Moniz. Breakfast was varied and high quality. Free use of the natural pools just outside the hotel was a welcome plus. Highly recommend.
Stayed 6 nights in Jun 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Kristina

Stayed 2 nights in Jun 2024