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Aqua Natura Madeira Hotel

4.0 star property

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Photo gallery for Aqua Natura Madeira Hotel

Fishing
Massages
Outdoor wedding area
Natural pool
Breakfast, lunch, dinner served; pool views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Room service
$280
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Rotunda das Piscinas, No. 3, Porto Moniz, 9270-156
  • Place, Porto Moniz Natural Pools
    ‪1 min walk‬
  • Place, Lava Pools
    ‪3 min walk‬
  • Place, Fanal Protected Area
    ‪14 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪65 min drive‬

Room options

View all photos for Twin Room

Natural pool

Twin Room

9.6 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Natural pool

Double Room, Sea View

9.4 out of 10
Exceptional
(23 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Sea View

Suite, Sea View | Free minibar items, in-room safe, individually decorated

Suite, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Aqua Natura Madeira Hotel

4-star Porto Moniz hotel steps from Porto Moniz Natural Pools
At Aqua Natura Madeira Hotel, hit the nearby beach where you can enjoy snorkeling, then dine onsite at Sea View Restaurante.
Aqua Natura Madeira Hotel offers 25 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. LCD televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Aqua Natura Madeira Hotel provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Aqua Natura Madeira Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Sea View Restaurante - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Sea View Rooftop - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea View Restaurante
  • Sea View Rooftop

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fishing
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Scuba diving
  • Snorkeling

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 65.00 per room (one-way)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510379966
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 962

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aqua Madeira
Aqua Natura
Aqua Natura Hotel
Aqua Natura Madeira
Aqua Natura Madeira Hotel
Aqua Natura Madeira Hotel Porto Moniz
Aqua Natura Madeira Porto Moniz
Aqua Natura Madeira
Aqua Natura Madeira Hotel Hotel
Aqua Natura Madeira Hotel Porto Moniz
Aqua Natura Madeira Hotel Hotel Porto Moniz

Aqua Natura Madeira Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 507 reviews
Rating 8 - Good. 113 out of 507 reviews
Rating 6 - Okay. 21 out of 507 reviews
Rating 4 - Poor. 4 out of 507 reviews
Rating 2 - Terrible. 1 out of 507 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our hotel room. Excellent customer service. Easy access to the tidal pools. Very walkable. Parking is a bit confusing because it is just down the street. They have construction in front of the hotel but that was fine. Delicious breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Katelynn

Disliked: Cleanliness
Our room smelt soo badly of mold . Bathroom had mold everywhere that was just painted over. Curtains in the bedroom were also moldy. The hotel is under Renovations The staff was very friendly - unfortunately they were fully booked and had to move us to their other hotel. With some pushing we got our dinners covered. Other hotel room was clean. Food was great. We hope they fix the issues with the Reno’s
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a big day hiking and sightseeing, we relaxed in the hotel and took in the spectacular view. We had half board so dinner was at the Beer House and it was really good with a great selection on the menu
View from our hotel room
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Amenities
I highly recommend this property. The views were breathtaking. I loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most amazing property with views from everywhere, even the jacuzzi. The staff was very friendly and provided a welcome drink, coupons for the natural pools, and information as needed. The bedrooms were good enough with a very large comfortable bed. Laundry came back a little damp with a strong detergent smell and I expect it's because they hang dry everything in Europe. There was construction going on and the closet didn't allow for a long dress to hang. None of this mattered because the views were so good. The weather was a bit cold and even that didn't matter. I would love to stay here again. I highly recommend it.
Stayed 2 nights in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Kristal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the views were beautiful. Unfortunately, the location is far from airports and the main island areas for restaurants and shops.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and had a great view. The staff was lovely and helpful. The breakfast was great with many options. I would stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week in this perfect hotel. The location is amazing. Staying with our teenage/early 20's children, we took 3 rooms - 105, 106 and 112. Each room has its own balcony with table and chairs to enjoy the view along with a little pull out drying rack. 105 being the smallest of the 3 rooms has a shower room with the best view of the ocean! 112 has a different view onto the ocean with a beautiful Mountain View combined. All rooms have a minibar. Rooms are clean and bright and it's lovely to fall asleep to the sound of the sea! We stayed half board which is something we don't normally do. Breakfast is varied, well stocked with something for everyone. Evening meal has the same menu every night and whilst there are a range of choices it does get repetitive. Food though is fresh and there are 3 courses. We actually arrived too late on our first night and staff offered us a lunch in the rooftop restaurant which was amazing. The staff are all very accommodating and speak a few languages. Towels are provided for the pool areas just remember to obtain a complimentary entrance ticket from reception before you go as the natural pools are actually run by a different company. We hired a car which we feel is a must in Madeira as this beautiful country has much to see and do. We were glad that we choose to stay in Porto Moniz as it is the quieter side of the island which suited us. The hotel itself was busy but also quiet at night making it the ideal place to stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Very quiet property and close to everything we wanted to see.
Stayed 5 nights in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort

Great location... honesty lacking from the hotel

The hotel is perfectly positioned about the natural pools and we had a lovely 6 night stay here, using it as a base to explore the island. Our room looked out over the ocean with fantastic views from the balcony. Housekeeping was very efficient and our room very clean and comfortable. We booked our stay on a HB basis and as an anniversary treat. Breakfast was fantastic with plenty of choice. Dinner could be taken at the rooftop restaurant or at the seaview restaurant. We preferred Seaview. However, we arrived to discover extensive renovations right next door to the hotel ..we assumed it was another Business until we called by reception to advise our bookings at Seaview could not be honoured as it was closing to allow kitchen equipment to be transported and installed ' next door' at the hotels new premises!! For the next few days breakfast was served at the rooftop restaurant, which had no means to keep hot food hot and only approx 10/12 tables were undercover and protected from the elements I understand that work needed to happen but I am very disappointed that the hotel were not upfront with the fact that facilities would be out of commission as a result of building work, especially for our anniversary itself. Most of the staff were fantastic and a real credit to the hotel.
Stayed 9 nights in Apr 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Amenities, property conditions & facilities
I didnt realize this was on the other side of the island. I am happy we stayed here. Very quiet at night and everything you need right there. Be sure to rent a car if staying here. It cost 90 Euros from the airport to the hotel by taxi.
Stayed 9 nights in Apr 2025

8/10 Good

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic !!!

Fantastic!!! The location,the views,the facilities,the staff...everything was wonderful!!! I can't recommend enough!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Traveled with family
Liked: Amenities
Beautiful location, wonderful staff, excellent food and would highly recommend.:)
Stayed 6 nights in Mar 2025

10/10 Excellent

Adalgisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is situated in a very nice location facing the lava pools.The beds were comfortable, the balcony was spacious with a beautiful view of the ocean and the buffet breakfast was good. It is within walking distance to all sights in Porto Moniz . There is lots of parking available. Staff were friendly and efficient. We appreciated the thoughtful welcome and departure gifts.
Stayed 3 nights in Mar 2025

10/10 Excellent

Foo, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our return visit.
Stayed 2 nights in Mar 2025

8/10 Good

James M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was beautiful but the hotel was under construction and parking was very limited
Stayed 3 nights in Feb 2025

10/10 Excellent

Foo Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple rooms with great views

Great views. We are returning for two more nights after Carnaval.
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique gem of a hotel. The views & sounds of being so close to the sea is incredible. Rooms are clean & modern, dining options, particularly the rooftop restaurant are superb. You definitely will need a hire car if you want to explore the local area, as porto moniz is quite small with just a handful of places to go.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room was clean and comfortable, potentially due for some upgrades tho. Tub had a tall step-up. Stunning views from balcony. Two dining options. Dinner was just ok. Breakfast had just about everything to satisfy everyone. Walkable to other stores and along the waterfront. Super quiet at night.
Stayed 7 nights in Feb 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and good rooms.

Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right beside the natural lava pools in which you can swim. The staff were uniquely helpful and friendly - service excellent without being intrusive. Food was very high quality. Hotel was immaculately clean throughout.
Stayed 7 nights in Jan 2025

10/10 Excellent

Peter, Kendal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated on the sea front with rooms looking out onto the bathing pools below. The hotel has extra parking a few minutes walk away accessible with the room card. The staff were all friendly and helpful and breakfast was very nice with a good selection but seemed to be lacking a toaster. The room was comfortable and well maintained but smaller than we thought and was rather musty on arrival which cleared quickly once the windows were opened. We spent just a few nights here and I’m not sure if there was enough to do beyond that even though we had a car, very limited eating options in the resort but the restaurant at the hotel was very good. The resort lacked any nice little bars to stroll out to in the evening. Overall a nice short stay.
Stayed 3 nights in Jan 2025