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Aqua Natura Bay

4.0 star property

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Photo gallery for Aqua Natura Bay

Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Sauna, hot tub, steam room, body treatments, aromatherapy
Reception
Deluxe Twin Room, 2 Twin Beds, Terrace, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Spa

Explore the area

Map
Rua Sao Joao Batista, Vila do Porto Moniz, Porto Moniz, 9270095
  • Lava Pools
    ‪5 min walk‬
  • Porto Moniz Natural Pools
    ‪9 min walk‬
  • Fanal Protected Area
    ‪14 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪65 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds, Terrace, Sea View

Deluxe Twin Room, 2 Twin Beds, Terrace, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds, Terrace, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Terrace, Sea View

Superior Room, 2 Twin Beds, Terrace, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Twin Room, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Sea View

9.4 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

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About this property

Aqua Natura Bay

4-star Porto Moniz hotel walkable to Lava Pools
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge. Change of towels is available on request.
Aqua Natura Bay offers 47 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Natura Bay Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Aqua Natura Bay features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This eco-certified hotel also offers a children's pool, a 24-hour health club, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Aqua Natura Bay is a smoke-free property.

A complimentary manager's reception is offered each day.
Aqua Natura Bay has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Minibar
  • Paper towels
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 2 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 5404

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Moniz Sol
Moniz Sol Hotel
Moniz Sol Hotel Porto Moniz
Moniz Sol Porto Moniz
Hotel Moniz Sol Porto Moniz, Madeira
Hotel Moniz Sol Porto Moniz
Moniz Sol
Aqua Natura Bay Hotel
Aqua Natura Bay Porto Moniz
Aqua Natura Bay Hotel Porto Moniz

Aqua Natura Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 278 reviews
Rating 8 - Good. 58 out of 278 reviews
Rating 6 - Okay. 5 out of 278 reviews
Rating 4 - Poor. 4 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Foo, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We are moving to its sister hotel which has smaller rooms but excellent views.
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Went walking to Leveda Riberia. Unfortunately, the pools were closed but the huge waves were awesome to watch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hanh

Stayed 3 nights in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Traveled with partner
We loved staying at this hotel. The food was wonderful and the swimming pools were great. I also had a very relaxing massage in the spa. It was a brilliant experience to swim in the nearby lava pools ! We had a wonderful balcony room with sea view. We would thoroughly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great amenities and very walkable location within Porto Moniz
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and breakfasts.
Stayed 3 nights in Nov 2024

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic hotel. Terrible food ( frozen veggies), waiter had no clue and tried to cover the bad quality food instead of recognizing it which make it double worst. Sauna was cold during the time we scheduled. Towels are like sandpaper, no shampoo. Only good thing was the Mariana at the reception, else go somewhere else.
Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok, but not for us

First impressions were good. We were shown our room on the side of the hotel. I was disappointed it had a bath with shower over rather than walk in shower but the staff member was able to show us another room, but its location was not so good as it was right by the door to the outside pool. We decided to stay in the first. Room was small but clean. The air con is a portable freestanding type which is very very loud! The view from the balcony is beautiful. The usb points on one side of the bed did not work and the pillows were old and lumpy. I asked if they had firmer or basically any other pillows, they said they would ask. I heard no more. Breakfast was ok, basic. Pool area on the roof was nice. Towels good. Strangely the lift by the restaurant always smelled of fish! Carpark is very small, but we did always manage to find a space on the road. Overall, not for us, but choice is limited in that part of Madeira.
Stayed 4 nights in Oct 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the standalone air conditioner. The nights were a little bit hot and uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Choa

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Diamantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Idalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be fooled by the pictures - the pool is tiny. However, it’s not needed as the natural pools (which you get a free ticket through the hotel) are an absolute highlight. The staff were wonderful and the food was decent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise!

Absolutely breathtaking! Even though our balcony faced the opposite side of the better view our view was still amazing! The location was perfect and the restaurant and gift shop next door was a nice touch! The breafast included mimosa and the staff was very nice! We will be back some day!
Stayed 2 nights in Jun 2024

8/10 Good

Flemming

Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney Lynne, Lakeville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, easy to access and stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here. Location and views are perfect. Our only complaint is not enough pool chairs/loungers by the outdoor pool. People were also saving there spots with towels but were nowhere to be seen often for hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Staff was excellent. Not too many dining options nearby so keep that in mind.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful room with balcony, pools and massages!

Beautiful entrance and smooth check in to the hotel. We wanted to quickly get out to the pools to take a dip. We dropped our things off in our room and just loved the look of the room and the fact that they had towels available in the room to use for the pools. We had great evening in the lava pools, rooftop pool and heated pool on level -1. We felt extra special and welcomed with a bottle of their blue champagne that was dropped off in our room while we were out. We had lovely massages by Leticia in the morning after a delicious breakfast provided by the hotel. Exceptional stay, thank you for a wonderful time. Wish we could have stayed longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , large rom with everything you need.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel staff were really friendly and made extra special touches as we were celebrating a special occasion. Rooms are spacious and have fantastic balconies overlooking the sea. Very clean and comfortable and lovely breakfast. The only one downside is the soundproofing is not that good so you can hear other guests however this also means you can hear the ocean which is nice. It did not affect our stay. We really enjoyed our holiday and would stay here again.
Stayed 3 nights in Mar 2024