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Portal Beach - Rede Soberano

3.5 star property

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Photo gallery for Portal Beach - Rede Soberano

Pool
32-inch flat-screen TV with cable channels, TV
Reception
Standard Room | Minibar, desk, laptop workspace, blackout drapes
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida Beira Mar, 4500, Praia do Mundiai, Porto Seguro, BA, 45810000
  • Mundai Beach
    ā€Ŗ1 min walkā€¬
  • Complexo de Lazer Toa Toa
    ā€Ŗ7 min walkā€¬
  • Axe Moi Entertainment Complex
    ā€Ŗ3 min driveā€¬
  • Porto Seguro (BPS)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, laptop workspace, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 4 Twin Beds

View all photos for Room Superior With Spa Bath

Minibar, desk, laptop workspace, blackout drapes

Room Superior With Spa Bath

  • Sleeps 4
  • 4 Twin Bed(s) OR 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout drapes

Room Standard

  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s) OR 5 Twin Bed(s)

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About this property

Portal Beach - Rede Soberano

3.5-star hotel in MundaĆ­ Beach
At Portal Beach - Rede Soberano, hit the nearby beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Portal Beach - Rede Soberano offers 160 air-conditioned accommodations with minibars and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, a steam room, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Portal Beach - Rede Soberano features a waterslide and a steam room. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This beach hotel also offers a children's pool, a complimentary children's club, and an arcade/game room.

Portal Beach - Rede Soberano is a smoke-free property.

Portal Beach - Rede Soberano has a restaurant serving breakfast, lunch, and dinner.
Bar molhado - Onsite bar. Open daily.
24-hour room service is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar molhado

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • No elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: BRL 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present ā€“ in addition to the child's certificate of birth and identity card with photo ā€“ a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portal do MundaĆ­ Praia
Portal do MundaĆ­ Praia Hotel Porto Seguro
Portal do MundaĆ­ Praia Porto Seguro
Portal Beach Rede Soberano
Portal Beach - Rede Soberano Hotel
Portal Beach - Rede Soberano Porto Seguro
Portal Beach - Rede Soberano Hotel Porto Seguro

Portal Beach - Rede Soberano Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 211 reviews
Rating 8 - Good. 77 out of 211 reviews
Rating 6 - Okay. 47 out of 211 reviews
Rating 4 - Poor. 24 out of 211 reviews
Rating 2 - Terrible. 9 out of 211 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eliane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach across street was super nice, safe and very convenient area, staff was friendly and food was good for the price we paid. Bought half board, but when we checked in was told it wasnā€™t on the system, we were allowed to have dinner, but it took 3 days to have our name on the list, kind of embarrassing. 2 of the 3 pools including the kids pool was very dirty the last 2 days of our stay. Housekeeping made us very special decorating our room, very sweet, special thanks to Mayane. I would go back for sure, but would not buy half board included.
Stayed 5 nights in Nov 2024

2/10 Terrible

Juliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, noisy, mosquitoes flying over the food, breakfast area very dirty and no air conditioning, it was very hot and lots of mosquitoes biting us. Few employees working to serve us, I had to wait more than 30 minutes for them to come fix my air conditioner. First and last time I stay at this hotel.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTRAGEOUS and DISGUSTING would be the words to describe this place which is definitely not a 4 stars! Rooms which is called ā€˜luxuryā€™ has electric wall plugs with open cables, old and dirty bed sheets infested with cockroaches everywhere! When asked to view other rooms did not make a difference as all rooms (luxury or standard) are in same poor condition. Housekeeping is a not a daily service and when they do finally appear it doesnā€™t even change the sheets. You are lucky to get hot water for showers as this is a luxury you cannot have at this so called hotel! Food was mediocre and restaurant area was always dirty served by rude staff. This hotel should be inspected by health and safety authorities as it is unacceptable and insulting guests by advertising themselves as hotel when rooms and grounds are full of cockroaches!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in May 2019

4/10 Poor

Kane, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed Bugs

Look out, you will be eaten alive. I have stayed in many hotels around the world and have never experienced bed bugs before. This was bad.

8/10 Good

LETICIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Estrutura do hotel e excelente para crianƧas. Atendimento nas piscinas que faltou a desejar(bem ruim falar a verdade), pessoal some e vc tem ir no restaurante pedir as coisas. Ɓrea de brinquedos(os eletrĆ“nicos nĆ£o estava funcionando), mas mesmo assim muito bom para quem tem crianƧas(piscinas, area infantil). Peguem pensĆ£o completa ou com jantar no mĆ­nimo para evitar extress de ter pedir para os garƧons que somem.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luigi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel abandonado, valor incompatĆ­vel

Decidi perder o meu tempo compartilhando a pĆ©ssima experiĆŖncia que tive, pois fiquei indignado com o Hotel como um todo, paguei quase 2 mil na diĆ”ria e me senti enganado, uma especie de ā€œgolpeā€.. vamos aos fatos: Meu primeiro erro foi ter subestimado as avaliaƧƵes anteriores de outros hospedes, achei que pudesse ser um excesso de rigor. E como tenho dois filhos de 5 e 7 anos, pensei que os ā€œprosā€ ( opĆ§Ć£o de recreaĆ§Ć£o para os pequenos) superaria os problemas relatados pelos hospedes na plataforma, ledo engano. Chegando no check-in, que foi confuso e demorado, presenciei uma quase briga entre um funcionĆ”rio da recepcao e um hospede que estava a reclamar do ar que nĆ£o gelava pelo segundo dia e nada era resolvido. O funcionĆ”rio sem nenhuma higidez ou preocupaĆ§Ć£o em agradar, rispidamente falou que tinha que aguardar a manutenĆ§Ć£o e nĆ£o tinha o que fazer alem disso. Feito o checkin, nos foi oferecido um quarto que fica a uns 300 metros da recepcao, no terceiro andar e sem elevador. E tbm sem ajudante para levar as malas, tive que fazer duas viagens, dois lances de escada por conta propria, e nesse ā€œpasseioā€ ja foi possĆ­vel observar o pessimo estado de conservaĆ§Ć£o das instalaƧƵes , paredes manchadas, luzes queimadas, portas sem maƧaneta, piso rachado, etc. chegando no quarto, nao foi diferente, cheiro ruim, roupa de cama de pessima qualidade, papel higienico parecia jornal. Comida pessima, atendimento demorado, sujeira por todo lado, funcionarios desencontrados, sem nenhuma gestao.
Stayed 4 nights in Dec 2024

6/10 Okay

Graciana

Stayed 3 nights in Dec 2024

6/10 Okay

Lucas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ignorado

Dois pontos e fazem tender a anĆ”lise para o negativo: Sem Wi-Fi no quarto. Foram 3 dias esperanƧosos onde o pessoal da recepĆ§Ć£o prometia a volta do sinal e nada foi feito, se vc tiver que trabalhar prepare-se para fazer isso no saguĆ£o! Limpeza: nĆ£o queria gente entrando no quarto com o material da empresa na mesa e a poeira disse que me levaria o bilhete de maƧaneta de ā€œnĆ£o perturbeā€ pois estavam sem. Foram cobrados vĆ”rias vezes e nada. Consegui no Ćŗltimo dia fazendo ā€œamizadeā€ com a mulher que realizava a limpeza. O hotel Ć© bom e a comida excelente, mas se prepare para ser ignorado pela recepĆ§Ć£o e ter seu almoƧo ou lanche atrasado por 1 hora e ainda vindo errado. TambĆ©m fiquei 30 minutos esperando que um quarto seja liberado depois do horĆ”rio de checkin. Enfim, sĆ£o pontos que necessito passar para que melhore e para que os prĆ³ximos fiquem sabendo.
Stayed 7 nights in Dec 2024

10/10 Excellent

LĆŗcio

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excelente, mas pode melhorar.

O hotel Ć© muito bom, certamente voltaria a me hospedar nele, mas como nem tudo Ć© perfeito tivemos problema com a internet, jĆ” que lĆ” o 4G nĆ£o funcionava direito e no meu quarto o wi-fi nĆ£o conectava, sĆ³ conseguia usar na Ć”rea da piscina. Outro detalhe Ć© quanto Ć  limpeza, na terƧa-feira uns hĆ³spedes almoƧaram na mesa na Ć”rea da piscina e na quarta-feira de manhĆ£ ainda estava a louƧa toda lĆ”, fora que as hidromassagens estavam sem manutenĆ§Ć£o, com a Ć”gua verde os 3 dias que fiquei hospedado lĆ”. Se esses dois problemas forem corrigidos se torna um hotel perfeito.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpeza

A chegada no hotel jĆ” foi um caos a parte. Avisei anteriormente que meu voo chegaria antes do check in e se fosse necessĆ”rio eu pagaria um valor a mais para ter meu quarto antes, porĆ©m obviamente nĆ£o fui atendida. Cheguei Ć s 10h no hotel e me avisaram que quando meu quarto estivesse pronto eles me mandariam uma msg. Fui para a praia na esperanƧa disso acontecer. NĆ£o aconteceu! Cheguei Ć s 14h na recepĆ§Ć£o para fazer o check in e para a minha surpresa fui informada que meu quarto ainda nĆ£o estava pronto. Um absurdo, jĆ” que eu havia avisado as 10h que estava lĆ”. Liberaram meu quarto apenas 14h45. Eu com crianƧa pequena acordada desde as 6h da manhĆ£. Quando cheguei no quarto, um horror a parte. Um quarto minĆŗsculo no final do Ćŗltimo corredor com vista para um monte de entulho. Rapidamente solicitei a mudanƧa do quarto pois nĆ£o foi aquele que eu havia escolhido. Enfim, fui acomodada em um quarto apenas as 15h30. Nos demais dias os problemas com a limpeza foram estressantes. Passei 7 dias no hotel e tive meu quarto limpo apenas 2 vezes, paguei 7 dias para ter a limpeza em apenas dois. Estou me sentindo muito prejudicada neste aspecto. O cafĆ© da manhĆ£ Ć© horrĆ­vel, repetitivo e sem novidades. Apenas a estrutura do hotel Ć© boa, de resto. Tudo ruim! PĆ©ssimo!
Stayed 7 nights in Nov 2024

10/10 Excellent

Marcia dos Santos Pereira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom, para quem tem crianƧas Ć© excelente, tem varias atividades no docorrer do dia dentro do hotel mesmo.. SĆ³ a praia que o mar Ć© bem agitado lara crianƧa, mas a praia coroa vermelha Ć© bem calma sem ondas e fica proximo, da pra ir de uber
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

AndrƩ

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Fernanda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

MƔrcio de

Stayed 4 nights in Sep 2024

10/10 Excellent

Inho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do hotel, sĆ³ tive problema com o colchĆ£o do quarto, pois pedi pra trocar 3 vezes e nĆ£o foi trocado.
Stayed 4 nights in Sep 2024

6/10 Okay

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

ALINE

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Thiale G

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

ERA INCRIVEL, ESTA HORRIVEL!

Fui 2 anos seguidos ao Portal Beach, de primeiro me apaixonei. Uma estrutura incrivel, digna de resort, piscinas e quartos ravilhosos e limpos, cama gostosa.... Dito isso, esse ano, ja que nĆ£o fui, decidir dar de presente a minha mĆ£e que passaria por Porto Seguro, sĆ³ nĆ£o sabia q o presente ia ser vergonhoso. A unica coisa que ela gostou foi da banheira, nas palavras dela "pelo menos compensava as piscinas", pq ela nĆ£o teve o prazer de usar as piscinas que estavam imundas, cheias de cloro, com sujeira acumulada no chĆ£o. 4 piscinas e nenhuma com o minimo de cuidado. Na primeira noite, alem da cama ser dura, era a junĆ§Ć£o de 2 camas de solteiro, muito mal feita, minha mĆ£e acordou as 5h da manhĆ£ pois as camas se separaram e ela caiu no meio! Veja bem, minha mĆ£e tem varios problemas nos ossos e coluna, o prejuizo que isso poderia ter causado nĆ£o esta escrito! Eu sei que a junƧƵes de camas sĆ£o comuns, acabei de retornar de uma viagem por 4 cidades do nordeste e passei por isso, mas em todos os hoteis que passei era algo muito bem feito e quase imperceptĆ­vel. Outra questĆ£o foi a comida, peguei meia-pensĆ£o pra ela, cafe da manhĆ£ estava muito bom de acordo com ela, mas a janta deu dor de barriga nela no segundo dia e algumas pessoas relataram o mesmo. Tinham varias crianƧas apresentando mal estar tambem, mas nesse caso, muito provavelmente era pela questĆ£o da agua suja da piscina. Minha mĆ£e Ć© enfermeira aposentada, ja trabalhou com vigilancia e percebeu varios focos. Decepcionante!!!!
Stayed 3 nights in Sep 2024

8/10 Good

Diego

Stayed 4 nights in Sep 2024

6/10 Okay

SUZINEIA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024