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Hotel Crystal & Residence

4.0 star property

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Photo gallery for Hotel Crystal & Residence

Private beach nearby, sun loungers, beach umbrellas, beach towels
Exterior
Aerial view
Classic Double or Twin Room, Balcony | Terrace/patio
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Pet friendly
  • Parking included

Explore the area

Map
Via Cairoli, 15, Portoferraio, LI, 57037
  • Spiaggia delle Ghiaie
    ‪3 min walk‬
  • Portoferraio Port
    ‪4 min walk‬
  • Forte Falcone
    ‪12 min walk‬
  • Portoferraio (EBA-Marina Di Campo)
    ‪29 min drive‬

Room options

View all photos for Classic Double or Twin Room, Balcony

Classic Double or Twin Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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4.7 out of 5, Exceptional, (72)
The price is $113
per night
$124 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Hotel Crystal & Residence

4-star Portoferraio hotel with restaurant
At Hotel Crystal & Residence, hit the private beach where you can enjoy scuba diving, then dine onsite at Le Sirene.
Hotel Crystal & Residence offers 23 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Portoferraio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Unwind on the private beach, located just 60 meters away. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hotel Crystal & Residence is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le Sirene - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Sirene

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 10 to 15 for adults, and EUR 10 to 15 for children
  • Nearby parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT049014A1LJMVXL9F

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Crystal Portoferraio
Hotel Crystal Portoferraio
Hotel Crystal Residence
Crystal & Portoferraio
Hotel Crystal & Residence Hotel
Hotel Crystal & Residence Portoferraio
Hotel Crystal & Residence Hotel Portoferraio

Hotel Crystal & Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 12 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maeli, Woodland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, welcoming staff, great view of the beach
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Stayed 5 nights in Jul 2023

10/10 Excellent

ALDEN

Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Malcolm, Hull

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather

8/10 Good

ACHILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021

10/10 Excellent

Birgitta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019

8/10 Good

SANTIAGO

Limpio y bien ubicado
Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018

6/10 Okay

Nany, Madrid

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
hotel ok
Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Un 4 stelle che dimostra l'eta'
Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.

8/10 Good

Ola Eklöf Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Vreemde douche
Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017

10/10 Excellent

Ina Hopland

Liked: Cleanliness, staff & service, room comfort
Slitt, men bra!!
Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Bra men inte bäst!
Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017

10/10 Excellent

André

Liked: Cleanliness, staff & service, room comfort
Hôtel grandement conseillé
Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Citynähe, Parkplatz, man kann alles gut erreichen,
Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.