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Eight Hotel Portofino

5.0 star property

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Photo gallery for Eight Hotel Portofino

Private beach nearby, free beach shuttle, sun loungers, beach umbrellas
Junior Suite | Premium bedding, down comforters, minibar, in-room safe
Boating
Hair dryer, bathrobes, slippers, bidet
Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet friendly
  • Room service
  • Parking included

Explore the area

Map
Via del Fondaco, 11, Portofino, GE, 16034
  • Church of St. Martin
    ‪5 min walk‬
  • Church of San Giorgio
    ‪8 min walk‬
  • Spiaggia dell' Olivetta
    ‪13 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪78 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Eight Suite

Eight Suite | Premium bedding, down comforters, minibar, in-room safe

Eight Suite

  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Eight Hotel Portofino

5-star Portofino hotel with 1 bars/lounges, connected to a rail/subway station
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is not available.
Eight Hotel Portofino offers 18 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
This Portofino hotel has its very own private beach. Eight Hotel Portofino features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is offered on request, and a car charging station is available.

Eight Hotel Portofino is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Boat tours
  • Fishing
  • Full-service spa
  • Golf clubs/equipment
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the waterfront

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 150 per night
  • Facilities fee: EUR 40.00 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT010044A1KCSD9HNL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eight Hotel Portofino Hotel
Eight Hotel Portofino
Eight Portofino
Eight Portofino Hotel
Hotel Eight
Hotel Eight Portofino
Portofino Eight Hotel
Portofino Hotel Eight
8 Hotel Portofino
San Giorgio Portofino
Eight Hotel Portofino Portofino
Eight Hotel Portofino Hotel Portofino

Eight Hotel Portofino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 96 reviews
Rating 8 - Good. 20 out of 96 reviews
Rating 6 - Okay. 15 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

6/10 Okay

Dana, Los Gatos

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you’re looking for location right by Portofino Marina then this is your place. There is NO shower in the rooms, only a huge tub with old style faucets, this was a huge disadvantage. The tussue box in the bathroom was empty. We weren’t given the WiFi password at check in until we called to ask and we also did not receive the free spa service and we weren’t offered any! It’s way too expensive for what we got! I don’t recommend staying there. Saint Margherita Ligure hotels are much better with better services and amenities. Also, the breakfast was very poor, no varieties and the toaster oven wasn’t working. I won’t stay there again for sure . Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, staff beyond friendly, has a sister hotel which provides access to a beautiful private beach, staff provided gr8 recommendations, breakfast was awesome, place superb and well maintained. Only plus could have been the room - very nice and modern but could have been a bit larger considering price
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Stayed 1 night in Jul 2024

10/10 Excellent

ENRIQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The most beautiful room ever!
Stayed 2 nights in Jun 2024

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NOT a 5 Star Hotel
This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.
Stayed 2 nights in Oct 2023

2/10 Terrible

Safiyah

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Amro, London

Disliked: Property conditions & facilities
There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

10/10 Excellent

George

Stayed 2 nights in Oct 2022

10/10 Excellent

elham

Stayed 3 nights in Oct 2022

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.
Stayed 3 nights in Sep 2022

8/10 Good

Rhys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.
Stayed 2 nights in Sep 2022

8/10 Good

alejandro, san antonio

Stayed 2 nights in Aug 2022

8/10 Good

Eric

Stayed 2 nights in Aug 2022

10/10 Excellent

brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family beach vacation
We had a lovely stay at the hotel, the staff’s attention to details and level of service was second to none. The continental breakfast was also very good. The lobby was very well decorated and the hotel felt very welcoming. Although comfortable, the bathroom smelled of dampness and some of the corners in the shower area were rotting. A small detail that should be looked at.
Stayed 4 nights in Jul 2022

8/10 Good

Tanya, Delray Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, although the rooms were smaller than in the pictures. We got a junior suite and it was not at all how it appeared in the pictures. Also, the rooms are a little dated. Besides that, the staff was very friendly and the shuttle to the sister hotel to use the beach us great!
Stayed 3 nights in Jul 2022

8/10 Good

Elana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with all beautiful boutiques amenities at your doorstep. Loved it
Stayed 1 night in Jul 2022

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this spot. It’s my peace of heaven.
Stayed 2 nights in Jun 2022

4/10 Poor

Sean

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is efficient. Will give them that, but for a VIP upgrade and $1200 a night would expect a shower. None. Bathtub only and no other rooms available. Would recommend seriously considering spending the extra money to go to the Splendido. If set on This hotel, make sure you have a shower.
Stayed 2 nights in May 2022

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. The entire staff (front reception, housekeeping, chauffeur, restaurant, etc.) were all incredibly kind and helpful. I went during my birthday and had dinner at their restaurant,The Eight, next door in Paraggi. The food was delicious and they surprised me with a lovely birthday cake! It was such a special experience. When I return to Portofino, I will definitely book with Eight Hotel.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent and the property is perfectly locatted in Portofino.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the Eight Hotel Portofino for 7 days. After reading some of the negatives about the hotel, I wanted to cancel my booking. I am so glad that I didn't. All STAFF are excellent. We arrived a bit earlier than check in time and was given our rooms right away. The rooms were also upgraded as I had asked previously if I would be able to. Everything from the linen to the cleanliness was spot on. My daughter was not feeling well one morning and she was unable to complete her breakfast. I were aske if she didn't like her eggs and when I told the staff that she wasn't well, she made her a pot of ginger tea and a glass of freshly squeeze orange juice. Every question that we asked was answered and any request was granted. We are so happy that we stayed at the Eight Hotel Portofino. Since there is a sister hotel in Paraggi that has a restaurant, we were shuttled there. Just want to say a big thank you to the Manager and staff who did their best to make our stay a pleasant one. Would stay here again. It was a 5 star treatment.
Stayed 7 nights in Oct 2019