6/10 Okay
Roschelle
Traveled with partner
Sep 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Almost $800 US per night for a VERY TINY room with view of the water.
Poor baggage assistance from the young porter with a beard. We are seniors and had 2 heavy bags, a smaller carry on bag, and a golf bag because we were at the tail end of a 3 week golfing and hiking trip, and we had a lot of gear. He chose to carry the smallest bag. There was also no wheeled baggage cart to assist us. Then when we got to our room, he hastily gave us our 2 room keys, but did not explain how to lock the door to the back sitting area, which required us to tilt the handle up first before locking. We spent some time trying to figure that out, and then the room next to us had the same problem.
He was not welcoming and was not the first impression we wanted of this hotel. He was on his cell phone a lot during our stay.
However, the older gentleman at the front desk and all of the female staff members were wonderful!!
Roschelle
Stayed 2 nights in Sep 2024