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Mercure Portsea

4.5 star property

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Photo gallery for Mercure Portsea

Minibar, in-room safe, desk, laptop workspace
Beach nearby
Superior Room, Balcony, Golf View | Minibar, in-room safe, desk, laptop workspace
Exterior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
46 London Bridge Road, Portsea, VIC, 3944
  • Portsea Back Beach
    ‪17 min walk‬
  • Portsea Pier
    ‪2 min drive‬
  • Point Nepean National Park
    ‪8 min drive‬
  • Melbourne, VIC (AVV-Avalon)
    ‪119 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Golf View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Balcony, Golf View

  • 274 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Mercure Portsea

4.5-star hotel in Portsea
This smoke-free hotel features a golf course, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Portsea offers 24 accommodations with minibars and safes. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Portsea features a golf course. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Mercure Portsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Mercure Portsea has a restaurant on site.
Spike Bar - Overlooking the golf course, this bar serves light fare only. Happy hour is offered. Open daily.

Languages

English, Finnish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spike Bar

Things to do

  • 18-hole golf course
  • Golf
  • Golf lessons
  • Shopping

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (38 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Course
Mercure Portsea Course
Mercure Portsea Resort Course
Mercure Portsea Hotel
Mercure Portsea
Mercure Portsea Hotel
Mercure Portsea Portsea
Mercure Portsea Hotel Portsea

Mercure Portsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 481 reviews
Rating 8 - Good. 171 out of 481 reviews
Rating 6 - Okay. 54 out of 481 reviews
Rating 4 - Poor. 24 out of 481 reviews
Rating 2 - Terrible. 4 out of 481 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Good value for money accommodation
Stayed 1 night in Nov 2024

8/10 Good

Adam, Avondale Heights

Traveled with family and small children
Liked: Amenities
Hotel located within the golf course with beautiful golf course views from the room. Staff were lovely and very friendly. The rooms well appointed but a little dirty in some areas in particular along the sliding doors to the balcony and also the carpets could do with steam cleaning.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Liked: Staff & service
Cups no saucers,tv remote worked to 60cm from tv only,no bottle water, fridge did not cool
Stayed 1 night in Oct 2024

6/10 Okay

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Somehow we ended up with 2 single beds , no hanging space in the wardrobe and the remote control didn't work. No free to air TV 😔
Stayed 1 night in Oct 2024

4/10 Poor

Jess

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Two single beds pushed together does not equal a king size bed. No couples on a night of want a giant lump in the middle of the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff members. Nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our itinerary. Quiet, nice location, room clean, friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nah
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well presented with all required amenities. Quiet location but close to services.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, peaceful scenery from your balcony. Dining area is full of light and gorgeous outlook to golf course and bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thank you to Bec who went the extra mile to make our stay comfortable and enjoyable! She is just wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location situated on one of the best golf courses in Victoria. Modern, clean facilities with helpful staff who made the stay even more enjoyable. Highly recommend this hotel for a serene and picturesque break.
Stayed 1 night in Aug 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent communication and care at reception.
Stayed 1 night in Aug 2024

6/10 Okay

Gurpreep

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness, staff & service
We had a nice stay, however, the fridge or air conditioning unit clunked every hour, the bedside lamp wouldn’t work and had a loose exposed wire. Also, the shower flooded, thankfully I could stop it from getting to the carpet. The mirrors have some strange circles and smears on that make them look dirty, but you can’t clean it off, so I’m not sure what that was. Over all it was clean and comfortable, but in need of maintenance.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great views. Staff were very nice. Will go back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. We dined at Portsea Hotel less than 5 min drive.Peaceful and quiet. Close to Nepean National Park.
Stayed 1 night in Jun 2024

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room is very clean and quiet, however, throughout the night, the heater makes ‘draining’ noises, and water pipes hammer when other rooms use their taps. Check-in process needs a bit of warmth and welcoming feeling. Check-out process is great. I would still recommend staying here because the room is very clean.
Stayed 1 night in Jun 2024