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Hilton Garden Inn Portsmouth Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Portsmouth Downtown

Bar (on property)
Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    ‪1 min walk‬
  • Tugboat Alley
    ‪4 min walk‬
  • Portsmouth Brewery
    ‪4 min walk‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Portsmouth Downtown

3-star hotel in Downtown
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 27 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Fitness facilities
  • Guestrooms
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Shauna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and cordial, the room a decent size, and for those interested there are plenty of downtown shops to support the local economy. However, we checked out early due to unsettling noise conditions from tenants, uncleanliness in our accommodation, and the overall hassle with parking. We appreciate the hard work of all the staff but it was just not comfortable for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice facility
Stayed 1 night in Nov 2024

6/10 Okay

Lauren, Dallas

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms old, bathroom had cracked granite repaired badly, lamp shade dirty and not just 1, sheer drape ripped and staff not in uniform Valet parking $40.00 but when I called hotel they never mentioned
Stayed 1 night in Nov 2024

10/10 Excellent

Lianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable!
Stayed 1 night in Nov 2024

4/10 Poor

Kimberly

Traveled with partner
Disliked: Property conditions & facilities
Location
Stayed 1 night in Nov 2024

8/10 Good

Laurence

Business traveler
Liked: Cleanliness, staff & service, room comfort
Really nice hotel but some issues
I really like the hotel a lot, but there was some construction in the hotel going on around 6:30 in the morning, hammering, and I couldn’t understand why that would be happening so early. I am a musician and came up from New York to do a performance in Portsmouth at the Press room and certainly was not ready to be woken up at 6:30 AM, so that wasn’t so good. Also, I thought $40 to park was excessive and the meters near the hotel were broken so that’s not your fault but that was a problem and the pillows were not comfortable at all but other than that I love the hotel. It’s really nice.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel undergoing renovations so some different areas able.
Stayed 1 night in Nov 2024

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curtains were ripped but otherwise great room!
Stayed 1 night in Nov 2024

10/10 Excellent

krista

Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, but...
If you're looking to stay in the heart of downtown Portsmouth, this hotel's location can't be beat. Our family's room was comfortable, but we were disappointed to find that during our stay both the swimming pool and hot tub were closed, as was one of the stairways. Our toilet clogged up within 12 hours of arrival, and we couldn't get any of the TV channels to work -- even after the front desk sent a technician to our room.
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The air conditioner was not working well through so the room was too hot.
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was very nice, except for parking. I don't think they had any parking of their own and charged $40, per day to park your car. Terrible!
Stayed 1 night in Oct 2024

2/10 Terrible

Sara Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Our room wasn’t clean- the tub had black around the edges, stains on the carpet, and the sheets were stained with black marks. It was obvious dogs had stayed there. We did not have any pets.
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Portsmouth
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pool always broken in 6 visits in 3 years
We some to this city a few times per year for events we work at or attend. Have been coming to this hotel because of the convenient location, and because we are usually sore and exhausted after the events, because the site listing shows a hot tub and pool. In the last 3 years, we have been here about half a dozen times. EVERY time the pool and spa have been closed for maintenance. I’m now convinced that they never have it in service at all, because an 8x11 piece of printer paper and cellophane tape is less expensive than actually performing said maintenance. Every year we say “can’t still be closed… let’s try again”. Nope.
Stayed 1 night in Oct 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Kristine

Stayed 2 nights in Oct 2024

6/10 Okay

Patrick

Stayed 1 night in Oct 2024

8/10 Good

Vanny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located right in downtown Portsmouth. Clean and huge room. The bathroom sick needs some fixing, did not drain. One of the lamps did not work. Overall nice place.
Stayed 1 night in Oct 2024

10/10 Excellent

Nolan Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Will definitely stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Pam

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice room for Girl’s Trip
The room was nice and spacious. The room was clean and comfortable. There was just some shabbiness to it. The curtain shears on the window were in tatters and the bed coverlets (we had 2 queen beds) had snags all over them.
Stayed 2 nights in Oct 2024