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Holiday Inn Express Hotel & Suites Rochester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Rochester by IHG

Exterior
Exterior
Exterior
Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Free WiFi

Explore the area

Map
77 Farmington Rd, Rochester, NH, 03867
  • Rochester Opera House
    ‪7 min drive‬
  • Rochester Common
    ‪7 min drive‬
  • Lilac Mall
    ‪7 min drive‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Rochester by IHG

Rochester hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Rochester by IHG offers 77 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Rochester by IHG provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a picnic area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Rochester by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 11 PM
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Rochester
Holiday Inn Express Rochester
Holiday Inn Express Hotel And Suites Rochester
Holiday Inn Rochester
Holiday Inn Express Hotel Suites Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Hotel Suites Rochester
Holiday Inn Express Hotel Suites Rochester by IHG

Holiday Inn Express Hotel & Suites Rochester by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARY and Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great price
Stayed four nights. Hotel was very nice. Room was really clean and bed was very comfortable. Amazing room for the price we paid. Only slight issue was the noisy rooms around me. Not a huge deal, just a little annoying very late in the evening. Staff was friendly and helpful!
Stayed 4 nights in Dec 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Friendly but room is kind of run down or just not
The customer service was good but the room had broken pieces on both the door going into the room and the bathroom door. There were also ants all over the floor. We didn't have any shampoo or toothpaste in our room. And the reservoir for the coffee machine was completely disgusting. I'm trying to add photos on here to show you the broken bathroom door and the broken doors at the entrance to our room but the app is now not letting me add the photos. Honestly both doors looked like somebody had kicked the doors in. The bathroom door is absolutely needs to be totally replaced.
Stayed 2 nights in Nov 2024

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool& hot tub. Convenient to family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice rooms and very convenient.
Stayed 1 night in Nov 2024

6/10 Okay

JOSE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just ok
Beds were ok . They added “charges” , that the front desk girl was unable to explain what they were for. After we paid the price and taxes for the room on line.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caitlyn

Traveled with family
Liked: Cleanliness, staff & service
I’ll choose a different hotel next time.
-The bedroom door, if closed with the slightest bit of pull would automatically lock. Leaving an infant in the room alone without anyone being able to get in. One of us headed downstairs for help and bumped into a hotel worker & they had absolutely no clue what to do. Just told us to keep trying…my dad was able to get it open but like what the heck?! That should have never been a thing and for it to have locked 3 more times is INSANE. Your own cleaner told us the door locks all the time when she came to help us open it when we were leaving. - The table was half broken and had someone else’s trash inside when we went to open it up into a lifted double table. It became stuck & ended up falling down and not reopening leaving us without out my keys or wallet... Eventually I got it open the next morning but my point is, it obviously had not been cleaned or checked prior to our stay. It needs to be fixed before someone get hurt. -As I was waiting for the door to get open, some female entered the room (assuming she works for the hotel, she didn't bother to introduce herself) & had the nerve to ask me if I smoked in the room (I’ve never been a smoker). I have stayed many times at your hotel & never once have I received a single complaint & always leave the room clean and picked up. By the way, might want to turn the chemicals down a notch on the pool. My youngest is currently at urgent care because her body broke out as well as my oldest face. Both horribly swollen and red.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Timothy

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They had no hot water and the water was yellow and had dirt in it. We told hotel staff and we got an apology and were told the whole hotel had no hot water yet the continued to rent rooms knowing there was a problem and weren't informing guest's of the problem. This same problem happened when we stayed there 7months ago which was our last time staying there. I wouldn't recommend. All we got was an apology after not being able to shower or brush our teeth. Stay away from this hotel, there's plenty of better ones close by.
Stayed 2 nights in Oct 2024

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort
Longing for a good night’s rest
This hotel was not clean. Our room was in horrible condition. Between people slamming the door next door, loud noisy from the highway , and an inefficient heating system, we got very little sleep. The 8.8 rating is simply inaccurate.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional, kind nd helpful. Excellent hotel!
Stayed 2 nights in Oct 2024

8/10 Good

Harout

Liked: Staff & service, amenities, property conditions & facilities
Solid hotel with friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

kathleen

Stayed 1 night in Oct 2024

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the relaxation
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean great public areas, pool hot tub nice little breakfast with hot items too
Stayed 1 night in Oct 2024

10/10 Excellent

Alycia

Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Business traveler
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Traveled with partner
Liked: Amenities
Cleanness
Stayed 1 night in Sep 2024