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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry
$125
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3-star Portsmouth hotel steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area, and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 743 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 113 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff service
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Location is fantastic and the parking is good. Air-con in the hotel not working, lift on 3rd floor not working, lock and handle on room window was missing ( potentially dangerous for kids!)
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

4/10 Poor

Michael, Kings Hill

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning in the whole property doesn't work it seems..Have to have window open so lots of noise from outside.. Lift button on 3rd floor to call the lift doesn't work.. Bed not very comfortable.. Hotel needs to have an update as too many issues
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Business traveler
Disliked: Property conditions & facilities, room comfort

Rundown

No air conditioning. The room was boiling
Stayed 1 night in Jul 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property needs a lot of work. Most used facilities at the hotel were not working. Air con, elevators etc. rooms were not clean. Stains and marks over all furniture in the room and all over the walls. The best part of this hotel is the location. Walkable to the must see places in Portsmouth.
Stayed 3 nights in Jul 2025

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff were excellent great welcome with free ice-cream and water , were warned about aircon not working but the fan provided was useless and noisy. Breakfast was good . the room was clean but a bit tired round the edges could do with freshen up. however is in a great location for all the visitor attractions and bars. perfect for our quick visit
Stayed 1 night in Aug 2025

6/10 Okay

Jilann

The staff were excellent - went out of their way to make up for the facilities of the hotel. The AC was broken and small fans were placed in the hotel to try and move the air. The elevator call button on the third was broken so you had to
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best holiday Inns I have stayed at. The free breakfast was a real plus as was the free parking for 24hrs followed by parking for £2 a day. For Portsmouth you can’t beat this hotel. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a brief stay but the hotel was excellent. Staff were super helpful. Room was very clean and had everything we might need including iron. Very comfortable. Breakfast was included and very tasty with lots of options. Didn’t like coffee but seems to be same in many hotels using the type of machine they have. Great location and easy parking. Highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Mbuga

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The A/C wasn’t working.
Stayed 3 nights in Jul 2025

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Kirk, The Villages

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Dunstable

Stayed 2 nights in Jul 2025

4/10 Poor

Nancy

Traveled with partner
Very disappointing stay. The AC was out in the hotel. The common areas (hallways, breakfast area) were unbearably hot. Our room was OK with the windows open and fan but we couldn’t sleep with the noise coming in from the busy restaurant and club area surrounding the hotel. Although we checked with the staff when we arrived at 9:00 am, and again at 1:00 pm we weren’t notified about the AC problem until we checked in at 3:00, leaving us little to no time to make alternative reservations for the night. When we checked in at 3:00 our room wasn’t ready. We needed to wait in hot breakfast area until about 3:45. Sofa was stained, rest of the room was ok. Not a good stay, would not come back.
Stayed 1 night in Jul 2025

4/10 Poor

aamir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Height of the summer, faulty air-conditioning for the duration of stay. Temperatures in the room hitting 28-29C. Windows sealed. For security! Very dated small room
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean & tidy.

My first stay at Gunwharf Holiday Inn. Lovely cozy hotel. Close to all restaurants, railway station and outlet shopping. Hotel was clean, neat and tidy. The air conditioning wasn’t working but the staff accommodated us with 3 table fans . The weather was quite pleasant, so didn’t mind the air conditioning not working. Breakfast options were very good too. Will definitely be visiting the hotel in the summer.
Stayed 2 nights in Jul 2025

8/10 Good

Jenny

Positive - Hotel location and amenities were very good . Staff friendly and helpful. Good breakfast . Negative - Aircon was not working in the Hotel broken for a while and they don’t know when it will be mended .was not informed prior to our visit .
Stayed 1 night in Jul 2025