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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Restaurant
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry
$91
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Gunwharf Quays
    ‪1 min walk‬
  • Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Portsmouth International Port
    ‪4 min drive‬
  • Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(66 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3-star Portsmouth hotel steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area, and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 743 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1010 reviews
Rating 8 - Good. 304 out of 1010 reviews
Rating 6 - Okay. 115 out of 1010 reviews
Rating 4 - Poor. 40 out of 1010 reviews
Rating 2 - Terrible. 33 out of 1010 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Gunwharf Quays and even the ferry ports! Excellent service all round. Very friendly staff and great check-in. Complimentary breakfast hot or
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in service and pleasant & helpful lady at reception. Rooms comfortable, bathroom a little dated. Breakfast good and plenty of options
Stayed 1 night in May 2025

4/10 Poor

Rachel

Traveled with family
The air conditioning didn’t work which seems to be a long term problem that has not been fixed. The windows only open slightly so no breeze and it’s too noisy to keep them open. Fan is useless.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff. Housekeeping and propery immaculate. Highly recommend the hotel for central location to Portsmouth.
Stayed 3 nights in May 2025

8/10 Good

Colin

Liked: Staff & service
Around the toilet it smelt strongly of stale unrine. Pillow was very hard. Breakfast had a good selection of food. We enjoyed the complimentary hot drinks in the cafe area too.
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location. For the price I wish the pillows were actually comfortable. I’m not one to complain but come on. Will try another place next time
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and comfortable room. Great value
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, friendly, helpful staff
Stayed 1 night in May 2025

6/10 Okay

Kiran

Stayed 2 nights in May 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows were lumpy and clearly old and well used, need replacing. Other than that everything thing else was good including prices.
Stayed 1 night in May 2025

8/10 Good

Kemal

Very nice , had a good time
Stayed 3 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities
Good location and offers various discount levels at the attached retail outlet
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed bag

The location was very good - about 10 minutes walk from the historic dockyard and in a modern development with shops and lots of restaurants. We liked that breakfast was included. We didn't like being allocated an adjoining room but were told that if we'd complained they would have tried to find us another room. Why were we put in an adjoining room (with inadequate soundproofing) if another option was available? We are not large people but we found the "standard sized" double bed (4' 6") a bit on the small side.
Stayed 3 nights in May 2025

8/10 Good

Ian

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Matthew, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

6/10 Okay

Mike, Rugby

Liked: Cleanliness, property conditions & facilities
Nothing unique, very corporate, A/C not working and breakfast poor quality and presentation.
Stayed 1 night in May 2025

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was in an excellent position for our stay. The staff were brilliant and the breakfast good. However little niggles - the TV didn't work, the hairdryer was broken and there were holes in the curtains!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is our fifth stay always welcoming and good customer service. Breakfast relaxing well organised. Rooms and hallways always clean and tidy.
Stayed 1 night in May 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Convenient and friendly

This hotel is always a good choice. Right in the heart of Gunwharf quays and the staff is very very good. Only negative is that it’s getting old and needs a bit of a mini refresher.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025