Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Gunwharf Quays
    ‪1 min walk‬
  • Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Portsmouth International Port
    ‪5 min drive‬
  • Southampton (SOU)
    ‪41 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3-star Portsmouth hotel steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area, and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 743 square feet (69 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1011 reviews
Rating 8 - Good. 309 out of 1011 reviews
Rating 6 - Okay. 113 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 32 out of 1011 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl J P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel

Decent hotel in a great location, with comfortable bed and good buffet-style English breakfast. Would recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Dominique

Business traveler
Disliked: Cleanliness, room comfort
Location is ok, However it looks old when you arrive. Cleanliness is not sure in the bedroom. The cleanings was not well achieved before we arrived. Bathroom is old aged. Unable to use TV, and it even stayed ON all night !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Stayed 1 night in Jan 2025

10/10 Excellent

Narjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an excellent stay, fantastic location centra to outlet, dock yards, restaurants, Spinnaker tower and the ferry to IOW. On the first night we when we got to the room we noticed some dry paint shavings that had fallen from the ceiling to the floor, staff were happy to love us to another room and apologised. Wayne in particular was extremely helpful and friendly as were the other front of house and manager. Car parking was in gunwharf quays. For breakfast you’re allowed to take away food in brown bags or while paper boxes which was helpful. The rooms are standard with a clean kettle and bed but we loved our stay. Would recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service

One night stay

Rooms were clean but tired bathroom clean staff were lovely and helpful. Breakfast very good plenty of coffee / Tea available included. Position of hotel couldn't have been better in Gunwharf.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Excellent other than no toilet brush

Will never give a full rating when no toilet brush is in the room, i know you’ll say room service do it but my wife and I hate not having a brush to tidy up!
Stayed 1 night in Jan 2025

6/10 Okay

Vineet, Surrey

Stayed 1 night in Jan 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Worth the money in every sense of the word

Hreat place to stay. Good staff and very accomodating at all times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

8/10 Good

Sally

Traveled with partner
Hotel is ready for a renovation. Common areas need to be kept cleaner. Excellent breakfast
Stayed 3 nights in Jan 2025

6/10 Okay

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nice hotel for a one night stay within Gunwharf quays. Incredibly friendly staff, especially the reception guy who I think was called Lee. Parking is simple and free. Room is pretty basic but has all you need including a comfy bed and powerful shower. Some noise from the neighbouring room but nothing to disturb sleep. Breakfast was excellent. Tasty, plentiful with good ingredients. Stayed here before and wasn’t overly impressed but the improvement was very obvious and will use again soo.
Stayed 1 night in Jan 2025

10/10 Excellent

Bob

Stayed 4 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, cold breakfast

Mostly great stay although as with most places, buffet breakfast was cold and had been there ages. Hot holding doesn’t seem to be a priority.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, loved the hotel! They have thought of everything from shelves, hooks in bathroom to put toiletries,( many places we’ve stayed haven’t got this) small things I know but what we like. Lovely and clean ..Staff were very nice and professional. Breakfast fantastic. We will certainly be back !! A very relaxing stay- thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in a great location!
Stayed 1 night in Jan 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in excellent location

Good hotel with easy access to Gunwharf quays and the historic dockyard. Room was perfect for us and very clean. Bathroom a little small but I guess due to type of room.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basic but exactly what you need - decent bed, good shower, solid breakfast. Parking is not clear but if you enter the shopping centre carpark (next door) the staff at reception can validate your ticket for you.
Stayed 1 night in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

Im a carer for elderly relative and just needed a break initially was just treated like normal paying customer but when staff realised i was on a respite break they pulled all the stops out eg letting me sleep through checkout time ... i needed the sleep.... cant thank them enough... Geoff Hinton
Stayed 1 night in Jan 2025