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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
$70
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Clarence Pier
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(28 reviews)
  • 209 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(79 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed, Sea View

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Portsmouth by IHG

4-star Portsmouth hotel close to Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
In addition to a full-service spa, Holiday Inn Portsmouth by IHG features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. Event facilities measuring 4919 square feet (457 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Portsmouth by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,919 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 1009 reviews
Rating 8 - Good. 363 out of 1009 reviews
Rating 6 - Okay. 160 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff especially Muhammad Ali and Stephen Rees on reception !
Stayed 1 night in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult and cramped, plus they charged extra for parking. The first meal we had was pizza which was not what we expected, quite greasy, breakfast buffet was good with lots of options. Room was fine, pretty clean.
Stayed 1 night in Sep 2025

6/10 Okay

Helen Elizabeth

Liked: Cleanliness, staff & service
Staff make this hotel what it is. Decent location Pillows were hard and lumpy so didn’t have the best sleep.
Stayed 1 night in Oct 2025

8/10 Good

Crystal

Stayed 4 nights in Sep 2025

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Freindly staff.
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Stayed 2 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was we were a group so 3 rooms in total, one room was very cold and they were told the heating wasn't on yet and they didn't have any heaters available
Stayed 1 night in Sep 2025

8/10 Good

Gareth

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
-
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with excellent staff.
Stayed 1 night in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It met our needs for 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard rooms are a little small, ok for one night but for longer stays definitely book a premium room.
Stayed 1 night in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Reception and Restaurant are awful.

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.
Stayed 4 nights in Sep 2025

6/10 Okay

Andrea

Liked: Cleanliness, amenities
Nice dining options on site but hotel room was very dated with poor lighting. There wasn't any artwork in the room, only 4 screws where something used to hang. The phone has turned yellow with age, very limited lighting with 5watt bulbs and bathroom sink is the same size as on airplanes with absolutely NO room or counter space to put a toiletry bag down. Extremely overpriced hotel for how dated the rooms are. The woman at check-in wasn't very pleasant but the staff after check-in were much more pleasant and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Stayed 1 night in Sep 2025

8/10 Good

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, is good location walkable to wedding venues and outlet shopping! Very good breakfast, the bed could be a bit more comfortable though.
Stayed 2 nights in Sep 2025

8/10 Good

Maribeth

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Holiday inn express portsmouth The bed linen was a disaster, dried blood stains on the matress cover. Yes, dried blood stains. The bathroom towels had the same issue. We spoke to the front desk who stated its cleaned outside but the person making the bed should have seen it. Not good
Stayed 2 nights in Sep 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok stay could have been better

Hotel check in was good and staff were friendly and helpful. Corridor to room had a bad smell coming from the toilets. The room was an accessible room with accessible toilet/shower. Very dark and not much natural light. We were disappointed to be put in an accessible room. Breakfast was good and a good choice selection. Overall the stay was ok room was not worth what we paid.
Stayed 1 night in Sep 2025

6/10 Okay

indra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location of the hotel,the room was standard size and was very small and the manager said all the rooms were the same size which was not true as I saw the room directly across from my room and it was bigger. The staff was very friendly, the food was bland.
Stayed 10 nights in Sep 2025

10/10 Excellent

Marc

Excellent stay!

Awesome service. Kind, helpful staff. Rooms clean and well laid out. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Great hotel and excellent value for money, pleasant and helpful staff too
Stayed 1 night in Sep 2025

8/10 Good

teresa

Stayed 5 nights in Sep 2025

10/10 Excellent

Milinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and courteous. Respectful of all guests who attended the Holiday Inn.
Stayed 1 night in Sep 2025

2/10 Terrible

SAMUEL

Stayed 1 night in Sep 2025