Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Bar (on property)
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Clarence Pier
    ‪6 min walk‬
  • Southsea Hoverport
    ‪7 min walk‬
  • University of Portsmouth
    ‪8 min walk‬
  • Southampton (SOU)
    ‪40 min drive‬

Room options

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed with Sofa bed

  • 209 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room

  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 1 Double Bed

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 209 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Portsmouth by IHG

4-star Portsmouth hotel close to Portsmouth Historic Dockyard
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
In addition to a full-service spa, Holiday Inn Portsmouth by IHG features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. Event facilities measuring 4919 square feet (457 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Portsmouth by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,919 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 384 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with car parking fee included, rooms are on the small size, breakfast was excellent
Stayed 1 night in Nov 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Decent place to stay. Breakfast was really good except the coffee from the machines is terrible. Room was clean and comfortable. Location was good for beach and gunwharf. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, easy check in, great room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
As usual we had an enjoyable stay, good food and helpful staff very friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

matthew

Stayed 3 nights in Oct 2024

2/10 Terrible

Balbinder, Cardiff

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Traveled with partner
Maintenance going on most of the day on the floor above - which was very noisy
Stayed 2 nights in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Good stay great location most facilities good welcoming staff
Stayed 2 nights in Nov 2024

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Holiday Nightmare rather than Holiday Inn
Furniture was well worn, food was dreadful, reserved parking meant you could park on the street and then they try to overcharge me by 25%. Strangely I won’t be staying again.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reccomendation is, Do not book this hotel SPA is miss advertised. They do not have a spa person or area. Steam room and sauna are not working properly. Jacuzzi hasn't been working for 8 months not sure if it is yet Facilities are dirty and old and broken. Just look for yourseves. Staff not acknowledging any complaints neither are they within there own 48hr SLA. Customer service at hotel and remote don't respond and ignore. We checked out with a long line of complaints in front of us. Hotel staff were refunding car park to get rid of customers rather than delayed with issues reported. They advise they can't do anything to help yet they don't help remotely. Still not heard back now from customer service been two weeks since raising complaint. As Expedia keep asking for me to review I will. :) Breakfast is a total joke quality and price. £16.95 Just walk up road to small local places much cheaper and much better. £7 for a pint at bar. My advice book the ibis. Half the price and brand new. Go to an actual spa, pool etc as this place is not what's advertised. I would rate this a 2.5 star hotel. I spend most my time in hotels and I couldn't believe how bad this Is for the price.
Stayed 5 nights in Oct 2024

6/10 Okay

Frederick

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Comfy but didn’t have facilities as promised
Bed v comfy. But had booked because of the jacuzzi and this was out of service. Also the tv only had 6 channels programmed and the service on these was spotty too
Stayed 1 night in Oct 2024

10/10 Excellent

GARRON

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable and pillows too thin
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good facilities. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room with a great view. Very easy to walk to places we wanted to go to.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good stay
Stayed 2 nights in Oct 2024

8/10 Good

Robert, SHERBORNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Arrangements for vegans were limited despite prior warning and promises that oat milk would be provided etc Room was only noisy because there was a thick fog in the morning after our stay and the various ships leaving the harbour were blasting on their sirens. Pool was well-managed. Arrangements to use gym and pool were good. Breakfast was good for non-vegans.
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024