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Holiday Inn Portsmouth by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • University of Portsmouth
    ‪8 min walk‬
  • Gunwharf Quays
    ‪13 min walk‬
  • Portsmouth Historic Dockyard
    ‪5 min drive‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 209 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • 209 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is $104
per night
$125 total
includes taxes & fees
Apr 3 - Apr 4
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About this property

Holiday Inn Portsmouth by IHG

4-star Portsmouth hotel close to Portsmouth Historic Dockyard
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
In addition to a full-service spa, Holiday Inn Portsmouth by IHG features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. Event facilities measuring 4919 square feet (457 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Portsmouth by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,919 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great location Booked a standard twin room although room pretty cosy with a tiny bathroom just about enough room to close the door without hitting the loo However the location is great as it a ten minute walk to gunwharf quays and ten minutes down to the sea Staff friendly and areas all tidy and clean Yes I will come back but will book a bigger room next time. Didn’t have breakfast as they have increased the price to £16.95 which I think is too dear they no longer let you buy a discounted voucher in advance.
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexis

Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged for parking
No complaints about the hotel whatsoever. Breakfast was great. I booked the parking when I booked the room through hotels.com and it was £44 Parking is £5 from the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room, very clean, service at checking in very efficient, complimentary snacks a very nice touch!
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Edith

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel it's self was average a typical Holiday inn, it's situated well with good transport links within the city. The rooms were clean & comfortable. The reception staff were miserable, surly, unhelpful & looked like their faces would crack if they smiled (which I didn't see my whole stay!!) Luckily we didn't need to go near them except to check in & get parking voucher!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Pauline

Traveled with group
Liked: Cleanliness, staff & service
One of two lifts not working all 3 days, which caused ‘jams’ at busy times of the day. Coffee machines in breakfast area not working properly each morning and staff struggled to rectify! However, breakfast was good and satisfying. Room was clean and adequate, bathroom quite cosy. Convenient for walk into GunWharf or along the seafront. Top stars go to staff in all areas, all very friendly and working so hard to give good service even when sometimes under pressure.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception never answered the phone despite calling several times
Stayed 1 night in Dec 2024

10/10 Excellent

YUNHUA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet.Great place to stay.Breakfast was also good.Very good food.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Charged for the hotel stay twice
Stay was fine but I got charged twice for the room, payment was taken via Hotels.com and the hotel itself.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice but looking tired and tatty
We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms. The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!
Stayed 2 nights in Nov 2024

6/10 Okay

Alastair

Traveled with family
Prepaid parking does not mean hotel parking, ended up on the street. Service was very slow and many items unavailable.
Stayed 1 night in Nov 2024

2/10 Terrible

ILKER

Business traveler
Disliked: Staff & service, property conditions & facilities
No Heating at Night
Reception staff was not really welcoming and not providing enough information about the hotel facility without we are asking for it, rooms were out dated and heater was not turned on , there was no way to control it as it was central heating, radiator never turned on during winter night and they provided portable heater but you are paying around £100 per night and you sleep in a cold room was not acceptable, I wouldn’t recommend and never will stay again ever
Stayed 1 night in Nov 2024

8/10 Good

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel and facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service… but
Good service but window did not shut completely in room and it looked like Temperature control did not work either. Also coffee maker did not work. But there was a kettle and that worked fine. Room was clean as expected. Also this is the second time I have stayed here and the bar ran out of slimline tonic both times!
Stayed 3 nights in Nov 2024

8/10 Good

Mike, Reading

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's showing its age, looks the same as when I stayed there a few years ago. Time for a refurbishment methinks.
Stayed 2 nights in Nov 2024

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with car parking fee included, rooms are on the small size, breakfast was excellent
Stayed 1 night in Nov 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Decent place to stay. Breakfast was really good except the coffee from the machines is terrible. Room was clean and comfortable. Location was good for beach and gunwharf. Would stay again.
Stayed 2 nights in Nov 2024