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Keppel's Head Hotel

3.5 star property

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Photo gallery for Keppel's Head Hotel

Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Bar (on property)
Reception
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
24-26 The Hard, Portsmouth, England, PO1 3DT
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, Mary Rose Museum
    ‪3 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

8.4 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double Room

7.4 out of 10
Good
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quad Family Room

Quad Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Quad Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About this property

Keppel's Head Hotel

3.5-star Portsmouth hotel walkable to Portsmouth Historic Dockyard
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Keppel's Head Hotel offers 30 accommodations with complimentary newspapers and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 377 square feet (35 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Keppel's Head Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Keppel's Head Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 377 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Keppel's Head Hotel Hotel
Keppel's Head Hotel Portsmouth
Keppel's Head Hotel Hotel Portsmouth

Reviews

Keppel's Head Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 432 reviews
Rating 8 - Good. 156 out of 432 reviews
Rating 6 - Okay. 52 out of 432 reviews
Rating 4 - Poor. 21 out of 432 reviews
Rating 2 - Terrible. 16 out of 432 reviews

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely great for what I needed
Stayed 2 nights in May 2025

8/10 Good

Robin

Liked: Property conditions & facilities, room comfort
Huge comfortable room. A little dated but clean. Good Breakfast choices included. Helpful front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
Very close to train & dockyard. Great atmosphere.
Stayed 2 nights in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Excellent location. Clean with pleasant staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Rolf

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall friendly and helpful staff. Great location. Wonderful breakfast and dinner option (sushi menu). Only complaint was the stained carpets in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Portsmouth

Lovely big room. Liked the bathroom. Staff very helpful.
Stayed 2 nights in Jul 2025

8/10 Good

debra

Traveled with family
Everything was really nice. The air conditioner was a little noisy.
Stayed 2 nights in Jul 2025

8/10 Good

Lars-Olov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

We had a lovely stay and would definitely stay again. Ideal location for historic dockyard and Gunwharf keys outlet with numerous bars and eateries. Our room was at back of hotel so nice and quiet, corridor to it though was very very warm. Breakfast was great, staff we met were lovely. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

Johann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Deidre

Traveled with family

Hidden gem

Great welcome and friendly staff. Lovely family room with stunning sea view. Characterful, slightly old fashioned with faded furniture that added to charm. Excellent food. Convenient parking. Location, location, location.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was wonderful and the location is perfect for walking around the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would recommend

Lovely stay staff work incredibly hard running here there and everywhere but always at hand and helpful when you need them. In a great location and comfy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Philip, Kanata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with easy access to the Historic Dockyard and the shops/restaurants on the waterfront. Also next to the Hard Terminal for a quick bus ride to the city centre for shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

michaela

Stayed 3 nights in Jul 2025

2/10 Terrible

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling

Hotel is in appalling condition. It is king over due a refurbish. On the corridors leading to the rooms there are unlocked electrical cupboards with bare wires and electric meters, this should be a locked cupboard and wires need to be made safe. The mattresses were in appalling condition. We were unable to sleep in the first night due to severe discomfort. After reporting this to reception the mattresses were eventually changed, supposedly to brand new mattresses. They were not new and had just been pulled from a different room. Due to the severity of discomfort we barely slept. The quality of breakfast was almost as bad as the beds! The cooked breakfast was swimming in grease and a small portion with no option to add any additional items. The continental breakfast was only available if you were at breakfast as soon as it opened, they did more refresh the pastries or yoghurts throughout breakfast service. The advertised fresh fruit was week old half rotten apple or mushy banana, neither were suitable for consumption. The coffee and tea facilities were passable. The room was old and in desperate need of a refurbished. The only waving grave was the bathroom which had recently been refurbished and was still of decent quality. The staff throughout the visit were polite and friendly but very slow to respond to and action negative feedback. I will not be staying at this hotel again which is a great shame as it is in and ideal location to visit all the historical naval history sites
Stayed 3 nights in Jun 2025

6/10 Okay

Tak Wai David

Liked: Staff & service, room comfort

The hotel is near the landmarks.

This is a classic pub hotel. The location is quite near the pier and the train station and is just 5 minutes walk to the dockyard museum. The hotel room is spacious and equipped with an air conditioner. But the electric kettle is dirty having some residue at the bottom and I dare not to use it. For the breakfast, you could order only once for the main course while for the cereal, pastry, toast and coffee you could get as much as you like. I did not go to the pub as flies were the main residence of the pub.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Nicky

Traveled with partner
Liked: Amenities
Traditional hotel with period features, attractive dining room. We stayed in Victory suite,which was a little in need of refurb/revamp but otherwise spacious. It had a very large bed but the mattress sloped towards both edges,making for an uncomfortable night's sleep. Staff were mostly friendly & helpful. Food in restaurant variable,one really good seabass dish one fish (ok) but with burnt chips. Windows & mirrors in need of some cleaning,especially uvpc frames in our bedroom. No hairdrier..we also reported shower head & screen problems ( water flooding) & need for lighting over bathroom sink. All in all disappointed for price we paid for 'best' room.
Stayed 1 night in Jun 2025