Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Business center
Indoor pool
Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping

Explore the area

Map
1190 Lafayette Road, Portsmouth, NH, 03801
  • Water Country
    ‪19 min walk‬
  • Market Square
    ‪5 min drive‬
  • The Music Hall
    ‪5 min drive‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quality Inn

Hotel in Elwyn Park
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Quality Inn offers 121 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Portsmouth hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Portsmouth hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Portsmouth
Comfort Inn Portsmouth
Portsmouth Comfort Inn
Quality Inn Portsmouth
Quality Portsmouth
Quality Inn Hotel
Quality Inn Portsmouth
Quality Inn Hotel Portsmouth

Quality Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Outdated hotel.

This hotel is very outdated. Dust bunnies everywhere. Cracked wallpaper. Hair on lampshades. Terrible breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

8/10 Good

Lennie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Business traveler
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, will stay again

Great experience! Julie and Trevor at the desk were amazing and always helpful!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jim

Liked: Staff & service, property conditions & facilities
Great licale
Stayed 1 night in Feb 2025

8/10 Good

Kerrilynn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Friendly staff/outdated hotel

I would rate the property itself as average. Hotel could use updating in rooms and common areas. Staff was very friendly upon check in and anyone we saw for the one night stay. The breakfast preparer was very friendly. Rooms was comfortable, bed was comfortable. However the room and linens could have been cleaner. There was lint and paper at the corners of furniture where a vacuum hose would clean this sufficiently for the next guest. There was hair on bathroom floor/tub and some on bed. I’ve worked at a hotel and a lint roller is a god sent for the stubborn hair that sticks to the floor and tub. Lint roller could also be used to clean hair off of linens. A simple roll over makes a huge difference for guests. Pool area was clean, didn’t use the amenities but decent size pool and hot tub. Breakfast was good, not much selection but tasted good overall. Biggest complaint was old TV in the room, very slow changing channels and no channel guide. So old that people on TV had part of their heads cut off because of the sizing on current shows and very outdated TV that couldn’t project the picture properly and old sounding speakers. The exposed breaker box looks kind of dangerous for small children, none in my party but still didn’t seem right to have out in the open.
Exposed breaker box
Old TV
Dirty dresser drawers, needed wiping down.
Hair in tub
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Liked the gym pool and hot tub!
Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jan 2025

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and everything is clean
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Room was clean and comfortable. We enjoyed the breakfast options. The pool was on the cool side but it was clean and refreshing! Staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonua

Liked the hotel and hotel service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best Quality Inn I've stayed at - and I would stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Clare

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had a terrible smell. It was expensive and you had to drive to the town. We chose it because it was the only place available in Portsmouth NH at the time.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafff was fire. Mmmmmm very noice
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change room water leaking from under the wall by bathroom. The place needs a revamp kind of run down for $125 the breakfast was good staff was nice pool and hot tub small but clean 7.2 not 8.4
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! Great for our family of 4 with two children. Loved the indoor swimming pool and breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight get away with my wife. Enjoyed the hospitality, pool and hot tub. Staff was extremely friendly and breakfast was enjoyable.
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024