6/10 Okay
William
Traveled with partner
Jun 6, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel has been fitted out very well but this hides some issues around standards of service and amenities. The choice of dinner was awful most places around the hotel close early but we were excited to try the hotel dinner. Unfortunately this was a buffet at 32 euros and the previous reviews have been less than favourable so we gave this a miss. There are some nice restaurants in the town nearby (not many). The first morning we looked forward to the hotel breakfast only to be bitterly disappointed. The breakfast was okay but they put us in an event room at the back despite there being a beautiful terrace, This was due to a convention happening which bumped us down to a back room so the convention could use the nice terrace. We did ask reception about the possibility of sitting on the terrace the next day and also about our air conditioning in the room as it was extremely hot but the staff member was extremely rude, disrespectful and dismissive of us! It was such a shame as all the other staff were lovely. Also a must is the secret rooms it was very well executed and very interesting. For some reason the hotel has not kettle/tea/coffee facilities in the room. Also to do any ironing you have to attend their ironing room…. Very strange setup for a hotel. Overall our experience was ruined by the attitude of one staff member with zero people skills and the hotel was style over substance.


William
Stayed 2 nights in Jun 2025