2/10 Terrible
Heather
Traveled with family
Sep 20, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
When I arrived they had my booking wrong and argued to the point I had to show them my reservation. Then they tried to charge me 30$ for a service animal, then they wanted a registration for the service animal (which isn’t legal) and they pointed to their poster with the ADA guidelines which literally stated they are only allowed to ask the two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Clearly they didn’t bother to read their own signage or they wouldn’t ask for an illegal registry. Then we got to our dirty microscopic room to find a unidentified wet substance on the carpet under the bed skirts, one bed not useable because it was completely flat (room 119 by the door) and their was nasty stuff on the floor along the edges of the bed where they don’t vacuum and the shower curtain had mold and soap scum on it. Not worth my 100$ considering for slightly more last night I was in a large two bedroom house that was clean (I paid 130$ total for that stay). There was a sketchy crowd in the parking lot that made us nervous. The AC didn’t work well at all, barely blew any cool-ish air. And the worst part was the fridge lacked a freezer causing me to loose my frozen supply of breastmilk for my formula intolerant baby. 😭
Heather
Stayed 1 night in Sep 2024