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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Vassar College
    ‪4 min drive‬
  • Locust Grove
    ‪8 min drive‬
  • Poughkeepsie Galleria
    ‪9 min drive‬
  • Poughkeepsie, NY (POU-Dutchess County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus The Inn & Suites At The Falls

Hotel in Red Oaks Mill
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus The Inn & Suites At The Falls is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (904 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 351 reviews" "
Rating 8 - Good. 95 out of 351 reviews" "
Rating 6 - Okay. 55 out of 351 reviews" "
Rating 4 - Poor. 35 out of 351 reviews" "
Rating 2 - Terrible. 26 out of 351 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Suellen ss

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite with the king bed room and the sitting area with sofa bed. It was perfect for 3 of us. We had to get clean towels every evening as they were not replaced during the day. Staff was very accomodating though. Beautiful breakfast room and nice options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunningly beautiful on a gorgeous autumn day. The room was very spacious and comfortable. The "breakfast room" was lovely at all times day and night. We enjoyed coffee on the patio with changing autumns leaves reflected in the lovely stream. The full breakfast was very generous and we were pleased that there were healthy options. The reception staff were very friendly and the breakfast staff very attentive.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Staff was very well and professional to interact with. Cannot wait to go back again.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

BREN, Mint Hill

Liked: Cleanliness, staff & service
Loved eating breakfast overlooking the river.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom ceiling had mold or mildew on it. The hallways and rooms smell damp and old. The breakfast isn’t great. The Poughkeepsie are has better hotels
Stayed 3 nights in Sep 2024

8/10 Good

Catherine, Latham

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful, nestled right next to the Wappingers Creek. The accommodations were clean and neat, and the property was well kept. Breakfast was very good, although the options were limited. Overall, I enjoyed my stay and look forward to booking here again if the opportunity arises.
Stayed 2 nights in Oct 2024

6/10 Okay

John

Three stars
Room was clean. Toilet ran all night. Needs to be attended to. Our room was not well insulated from outside noise. Neighboring rooms were causing disturbance. A bit pricey for the level of accommodations. Front desk folks were nice enough.
Stayed 1 night in Oct 2024

4/10 Poor

Maria R.

Traveled with partner
Liked: Staff & service
First I never received an email to facilate check in. I called to corn my reservation and they told me I didn’t have a reservation. After going crazy looking for a confirmation and checking with other nearby properties to see if it was my mistake, I called back to just book another room, and then someone told else told me I DID in fact have a reservation. While I k ow it was a popular date, which drives up prices, the room was extremely over priced for this hotel. The room looked unvacuumed, the bathroom floor was slippery due to cleanser left on it. They gave two thin towel for a suite, no hand towels. The products were cheap. The room was dated, the walls had art work that was too small for the space. The TV in the living room was old and small. The one remote did not work. And the furniture had stains. Everything looked dated and worn and sad. The room was freezing and had a musty smell. For $600 for 1 night in Poughkeepsie with a view of the parking lot, this was really outrageous.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Quiet and nice. Staff was great. Room was a little musty but spacious and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Anura

Liked: Amenities
Beautiful location, friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Pamela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It didn’t feel safe. The side door, usually you use your key, to get into hotel was broke so anyone can just get into the hotel. Security is definitely an issue. My room door did not lock even with the deadbolt on you still can open my door. I will never stay there again. Breakfast was really good though.
Stayed 2 nights in Sep 2024

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Alexander, Longboat Key

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

SONIA, JAMAICA PLAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2024

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet lil place, breakfast was excellent, just very buggy
Stayed 1 night in Aug 2024

6/10 Okay

heather

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I feel they need to focus on some details. For example, they have beautiful windows but don't keep them clean. They were dusty and many cobwebs. It's a lovely building and think they have a good thing going but need to step it up to the next level to be better. I most likely will never stay there again which is unfortunate.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some stains on the carpet when you enter the room. Other than that, everything was clean and orderly. It’s a nice hotel but definitely needs an update.
Stayed 1 night in Aug 2024

6/10 Okay

Debbie

Traveled with family
Disliked: Staff & service, room comfort
Sauna room
The air conditioner was broken and the maintenance guy wasn't going to be in to fix it. It was clean, but someone else in the building was in and out ALL night long and the doors don’t close soft. The tub filled up with water and wouldn’t drain. If you stay, ask for a river view. We got a room that was in a different building than the one with the river view. I bet that side was nicer.
Stayed 1 night in Aug 2024

6/10 Okay

Brenda, Wellsboro

Cost of room was not consistent with the value of the room. Furniture needs replaced and decor updated to warrant price.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It's was awesome can't wait to go back
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benedictus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Denis

Stayed 1 night in Jul 2024