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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Terrace/patio
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Vassar College
    4 min drive
  • Locust Grove
    8 min drive
  • Poughkeepsie Galleria
    9 min drive
  • Poughkeepsie, NY (POU-Dutchess County)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Best Western Plus The Inn & Suites At The Falls

Hotel in Red Oaks Mill
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus The Inn & Suites At The Falls is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (904 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 337 reviews" "
Rating 8 - Good. 91 out of 337 reviews" "
Rating 6 - Okay. 54 out of 337 reviews" "
Rating 4 - Poor. 34 out of 337 reviews" "
Rating 2 - Terrible. 26 out of 337 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet lil place, breakfast was excellent, just very buggy
Stayed 1 night in Aug 2024

6/10 Okay

heather

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I feel they need to focus on some details. For example, they have beautiful windows but don't keep them clean. They were dusty and many cobwebs. It's a lovely building and think they have a good thing going but need to step it up to the next level to be better. I most likely will never stay there again which is unfortunate.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some stains on the carpet when you enter the room. Other than that, everything was clean and orderly. It’s a nice hotel but definitely needs an update.
Stayed 1 night in Aug 2024

6/10 Okay

Debbie

Traveled with family
Disliked: Staff & service, room comfort
Sauna room
The air conditioner was broken and the maintenance guy wasn't going to be in to fix it. It was clean, but someone else in the building was in and out ALL night long and the doors don’t close soft. The tub filled up with water and wouldn’t drain. If you stay, ask for a river view. We got a room that was in a different building than the one with the river view. I bet that side was nicer.
Stayed 1 night in Aug 2024

6/10 Okay

Brenda, Wellsboro

Cost of room was not consistent with the value of the room. Furniture needs replaced and decor updated to warrant price.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It's was awesome can't wait to go back
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benedictus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Denis

Stayed 1 night in Jul 2024

8/10 Good

Sharon

Liked: Staff & service, room comfort
Comfy, adequate, a little dated.
Was a convenient place to stay. Room was comfortable, just older windows & air conditioning unit. Couple of really tiny flies in the room, guessing they came through the windows. Windows were older & had some cobwebs outside. But the view from those windows, out the back, was beautiful. The bed was comfortable, TV had enough channels & worked well. I didn't use the shower, but the bathroom had a slightly odd layout & was cramped. If you sat on the toilet & the door was open, you couldn't close it. Just odd. The hotel backed onto a large rippling stream with ducks swimming and a heron standing & watching for fish. The breakfast was basic but adequate (eggs, bacon, sausage, yogurts, cereal, fruit, coffee, juice). So I enjoyed my breakfast on the back patio, overlooking the stream. It had rained during the night & table and chairs were wet. Would have been nice if the staff had dried off the chairs, something simple & easy to do. But I just went in & got napkins & dried it off. Mixed reviews, but overall it fit the purpose, was comfortable enough & price was right. I would go back.
Stayed 1 night in Jul 2024

10/10 Excellent

Nekisha Florence

Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nekisha Florence

Stayed 1 night in Jul 2024

8/10 Good

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Staff & service
Run down and out dated
The lobby had to be 100 degrees fahrenheit. The room was cool though. Maggie, the front desk clerk, was very nice. Accomodating and friendly. The room however, while not filthy, was definitely drab. The tv cabinet was bowed, the shower head hadnt been maintained in years. The water pressure was quite low. Breakfast was the average breakfast offered at a mid range hotel. The scrambled eggs came out of a bag, the bacon was pre cooked and the sausage patty was overcooked. They had the usual cereal, bagels and danish. Juice and coffee. This place has great potential. The owners should invest in an update of their hotel. But keep the staff! All in all not the worst place I've ever stayed in, but certainly not the worst. 2.5 out of 5
Stayed 1 night in Jul 2024

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Was the closest hotel to the cycling rail trail.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Tv screen was broken. When reported they already knew about it but did nothing about it. Not very clean I wouldn’t stay here again
Stayed 1 night in Jun 2024

8/10 Good

NARAYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel with reasonable cost. Water side rooms are good. Polite hotel staff. Breakfast was reasonable. Room had little Dog smell, One chair's arm was broken. The dresser needs repair.
Stayed 1 night in Jun 2024

4/10 Poor

ANTHONY

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Victor

This place is a nice quiet place everything is close by the view of the river is excellent!!!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jay

Stayed 1 night in Jun 2024

10/10 Excellent

George

Stayed 2 nights in May 2024

6/10 Okay

Lydia

Disliked: Staff & service
Experience was average. We had no big issues. One staff member had a body odor which was distinguishable from a distance. This was a bit off-putting. But there were no other issues.
Stayed 1 night in Jun 2024