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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Terrace/patio
Free daily on-the-go breakfast
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
$129
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Vassar College
    ‪5 min drive‬
  • Mid-Hudson Civic Center
    ‪11 min drive‬
  • Marist College
    ‪13 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express Poughkeepsie by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,016 reviews
Holiday Inn Express Poughkeepsie by IHG

About this property

Best Western Plus The Inn & Suites At The Falls

Hotel in Red Oaks Mill
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus The Inn & Suites At The Falls is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (904 square feet of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 156 out of 399 reviews
Rating 8 - Good. 106 out of 399 reviews
Rating 6 - Okay. 65 out of 399 reviews
Rating 4 - Poor. 41 out of 399 reviews
Rating 2 - Terrible. 31 out of 399 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came from South Carolina to visit family stayed at the hotel. It was clean. Staff was friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

8/10 Good

Susan, Billings

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wish you has USB ports in the rooms
Stayed 1 night in May 2025

6/10 Okay

Lucille

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price, the property was fine. Breakfast and coffee very nice Also the setting is lovely with a beautiful veranda on the stream. The room seemed dark. The disinfectant smell was overpowering as the room must have been unoccupied and no air was circulating but I still noticed dirt in the corner of the bathroom. No Wi-Fi plugs
Stayed 1 night in May 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
All of it and it was very pretty. The view from the windows was peaceful
Stayed 1 night in May 2025

10/10 Excellent

Gurvansh

Stayed 1 night in Apr 2025

10/10 Excellent

Tricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price point, stayed here while shooting a wedding in the Hudson Valley and it was in a great location, they allowed for an early check in for a small uncharge, room was clean, staff was friendly. Would definitely stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Dissapiinte

We have stayed at this hotel for the past 3 years when we have gone home. this time was terrible everyday after check out time our room key did not work we had to go and get new keys but according to tbe front desk it was our fault that was not true.The side door did not workyou could go out but bot in spike to front desk and told us the reader did not work.I was very dissaponted that the hotel was bot fuxing thungs that were wring
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. I really enjoyed the jetted tub.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tabish

Amazing
Stayed 1 night in Mar 2025

6/10 Okay

Mary-Jo

Liked: Cleanliness, staff & service
I love the location. I feel safe here. It is not as nice as it was prior to management changes. Its not as clean, but better than the last time I stayed. There are some plumbing issues that need to be addressed. Staff is pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Terri

Stayed 4 nights in Feb 2025

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Eh

Room was clean. Toilet clogged and wouldn’t flush. Breakfast was minimal and not good or even warm.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and affordable
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Staff & service
Lady at front desk was incredibly rude!! Used to stay every other week as a get away, but will never stay there again!! They lost a valuable customer due to bad staffing!!! They won’t be getting anymore of my hard earned money!!!
Stayed 1 night in Jan 2025

6/10 Okay

john

Traveled with partner
Liked: Staff & service
The pictures of the rooms is not what they look like at all . Clean but very small , surrounding area looks a little bonded.
Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was nice, it wasn’t centrally located to food or shopping but the facility was nice and has a river that ran along the back side of it. The property was clean inside and outside
Stayed 3 nights in Dec 2024

6/10 Okay

Luis

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Economic stay

Upon arrival we noticed that the place was very well written we thought it was because we stayed in a pet friendly room. Our family members were on the other side of the hotel and they experienced the same things. The faucet was hard to turn on to wash our hands and things were worms like the toilet seat cover moved when we sat on it and we are by no means over weight.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi was nice. Room was clean
Stayed 1 night in Dec 2024