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The Heartwood

3.5 star property

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Photo gallery for The Heartwood

Premium bedding, down comforters, in-room safe, laptop workspace
Exterior
Room, 1 King Bed (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace
Suite (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace
Breakfast, lunch, dinner served; American cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$173
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
165 College Avenue, Poughkeepsie, NY, 12604
  • Place, Vassar College
    ‪1 min walk‬
  • Place, Vassar Golf Course
    ‪13 min walk‬
  • Place, Clinton House State Historic Site
    ‪3 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Accessible (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Heartwood)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible (Heartwood)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Heartwood)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds (Heartwood)

10.0 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Heartwood)

Suite (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Heartwood)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed (Heartwood)

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

The Heartwood

3.5-star hotel in Arlington
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Change of towels is available on request.
The Heartwood offers 50 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. This Poughkeepsie hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Poughkeepsie hotel also offers a fitness center, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

The Heartwood is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Salt Line Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 12 to 100 for adults and USD 12 to 100 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Salt Line Restaurant

Things to do

  • Gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 84.09 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 100.00 for adults, and USD 12.00 to 100.00 for children
  • Pet fee: USD 84.09 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Heartwood Hotel
The Heartwood Poughkeepsie
The Heartwood Hotel Poughkeepsie

The Heartwood Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 211 out of 232 reviews
Rating 8 - Good. 14 out of 232 reviews
Rating 6 - Okay. 3 out of 232 reviews
Rating 4 - Poor. 2 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am a repeat guest - always so lovely.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet, clean, perfect for a much needed rest. The staff was incredible. The only note is to keep the coffee coming at breakfast. It ran out and it took a bit to get someone to refill.
Stayed 1 night in Sep 2025

10/10 Excellent

Moazzam, Kinnelon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and very clean. We would totally stay here again, however the temperature in the room was very uncomfortable. We understand eco-friendly temp controls, but the AC unit did not turn on at all during our stay. So we were very uncomfortable and did not sleep well. We had maintenance come take a look, we even called down to the front desk and no one knew how to fix it. Would totally stay again if the Units actual worked and not temp controlled.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Classy

We were very impressed with our stay at The Heartwood. The lobby, rooms, and "Snug" areas were comfortable and classy, the people at the front desk were very welcoming and helpful, and the location to restaurants and the beautiful Vassar campus was perfect. We will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pavle, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberleigh A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning and the staff were exceptional. The continental breakfast was also delightful! Thank you for a wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. It's quiet, modern and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a nice robe
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, new, friendly people.
Stayed 1 night in Jul 2025

8/10 Good

Arwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, lovely rooms. Our only complaint is the complicated espresso machine vs coffee maker in the room coupled with no coffee or breakfast available til 7am. We had to be out the door at 630. Luckily there's a great bagel place within walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The Heartwood is very clean and still feels shiny and new. The front desk is welcoming, beds are comfortable and fresh. We are repeat visitors.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern but so warm and inviting. The beds are extremely comfortable. The complimentary breakfast was tasty and I truly appreciated being able to order a cappuccino as well. Perfect stop on our road trip through Vassar!
Stayed 1 night in Jun 2025