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The Heartwood

2.5 star property

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Photo gallery for The Heartwood

Premium bedding, down comforters, in-room safe, laptop workspace
Breakfast, lunch, dinner served; American cuisine
Suite (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace
Exterior
Room, 1 King Bed (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
$214
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
165 College Avenue, Poughkeepsie, NY, 12604
  • Vassar College
    ‪1 min walk‬
  • Mid-Hudson Civic Center
    ‪3 min drive‬
  • Marist College
    ‪6 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Heartwood)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds (Heartwood)

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Heartwood)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible (Heartwood)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Heartwood)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Heartwood)

Suite (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Accessible (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood) | Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed (Heartwood)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

The Heartwood

Hotel in Arlington
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Change of towels is available on request.
The Heartwood offers 50 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. This Poughkeepsie hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Poughkeepsie hotel also offers a fitness center, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

The Heartwood is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
The Salt Line Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Salt Line Restaurant

Things to do

  • Gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 84.09 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 84.09 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Heartwood Hotel
The Heartwood Poughkeepsie
The Heartwood Hotel Poughkeepsie

The Heartwood Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 166 out of 182 reviews
Rating 8 - Good. 12 out of 182 reviews
Rating 6 - Okay. 2 out of 182 reviews
Rating 4 - Poor. 2 out of 182 reviews
Rating 2 - Terrible. 0 out of 182 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option

Last minute trip for a family emergency. Hotel is clean, plenty of parking. Room was good size. Bed was comfortable. Did not hear any noise outside of room. The price was good for a normal room but the suites are oddly way more expensive. And the weekend rates jump high. The area seems safe but also just depends as like with all cities how many streets over one way or the other can change. My main complaint is the breakfast. Very unhealthy options, no scrambled eggs just hard boiled, and no bacon or sausage options. Lots of bread and sugar. I always looked forward to a continental breakfast and didnt eat here once. I suspect because they have an onsite restaurant they would rather people eat at.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night here for a show at the Bardavon. It’s super clean, modern and very comfortable. Would definitely recommend
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevyn

Stayed 1 night in Apr 2025

10/10 Excellent

adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern, comfortable, quiet, pragmatic and thoughtful property for guests who are using it to manage college visits in the area. Liked the communal spaces to use for officing.
Stayed 1 night in Apr 2025

10/10 Excellent

ChingPin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful one night stay

Beautiful rooms and lobby. Great breakfast and Love everything they offered!
Stayed 1 night in Apr 2025

10/10 Excellent

susan, Keller

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one Saturday night. All-around excellent experience.
Stayed 1 night in Apr 2025

10/10 Excellent

derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

10/10 Excellent

Yoon-Hee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very close to Vassar. Rooms are clean and modern. The complimentary breakfast was in a gorgeous dining space. The staff were very warm and friendly. Parking was free.
Stayed 1 night in Apr 2025

10/10 Excellent

lania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Saloni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur, Malibu

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked a lot about this stay. And it's a very good value for what you get. The staff were great, the food was good, good prices for the food, the facility was very clean, the comp water bottles were nice, and the parking was convenient. Suggestions: 1.) tell people staying on the 2nd floor NOT to use the elevator near the restaurant side. It does NOT take them to their rooms. And this was not marked anywhere. 2.) Use TV remotes that are always backlit. Having remotes that are only activated when you hit a key (possibly the wrong key) defeats the purpose when the room is pitch black and you cannot see any keys. 3.) My Dirty Martini (gin) from the bar, while an ample amount, tasted like it was made with club soda. It had a dull, fizz taste (like Alka-Seltzer). VERY bad (and I've had dozens of Dirty Martinis).
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in the heart of Vassar College.
Stayed 1 night in Mar 2025

10/10 Excellent

En-Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around
Stayed 1 night in Jan 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice all around!
Stayed 1 night in Mar 2025

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Across from Vassar
Stayed 1 night in Mar 2025

10/10 Excellent

Dominique St

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here. Staff is amazing, it’s cute and clean and safe feeling to walk alone to dinner nearby at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Saloni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and accommodations!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary E.

Stayed 1 night in Jan 2025