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The Heartwood

2.5 star property

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Photo gallery for The Heartwood

In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Suite (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
165 College Avenue, Poughkeepsie, NY, 12604
  • Vassar College
    ‪2 min walk‬
  • Mid-Hudson Civic Center
    ‪4 min drive‬
  • Marist College
    ‪6 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Heartwood)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Heartwood)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Heartwood)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Heartwood)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Heartwood)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Heartwood)

Suite (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Accessible (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Heartwood)

  • Sleeps 3
  • 1 King Bed

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About this property

The Heartwood

Hotel in Arlington
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
The Heartwood offers 50 air-conditioned accommodations with safes and hair dryers. Cable television is provided. This Poughkeepsie hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

The Heartwood is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
The Salt Line Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Salt Line Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 84.09 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 84.09 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

The Heartwood Hotel
The Heartwood Poughkeepsie
The Heartwood Hotel Poughkeepsie

The Heartwood Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 101 out of 112 reviews
Rating 8 - Good. 8 out of 112 reviews
Rating 6 - Okay. 1 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024

10/10 Excellent

ELENI

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Loved the shower and the robes. Good breakfast . Front desk staff were fairly terse upon our arrival, but other than that we had a good experience. Wish there was a fitness center.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Noel

Stayed 1 night in Nov 2024

10/10 Excellent

Arundhati, Galena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this new option at Vassar. So convenient!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

dot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
just lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Located across the street from the beautiful Vassar College campus, this is the upscale but affordable hotel and restaurant the immediate Poughkeepsie and Arlington area has needed for a long time. A beautiful property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable stay, in a contemporary setting with elegant finishes !
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. Room was very clean, stylish, and comfortable. Front desk staff was very helpful with any questions we had throughout our stay. We will definitely be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Guerrier

Liked: Staff & service, property conditions & facilities
I was excellent.. The service was good and the level of cleanliness is good.. The welcome was fantastic..
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recommend enough
Excellent hotel discovered by accident. Great price point. Luxe everything- upscale toiletries, cool sweatshirt bathrobes, Illy coffee, distilled water stations on every floor, impeccable service. Added a second night and hotel took care of everything seamlessly. Hotel room design thoughtful. Great bed and pillows. Can't recommend enough!! This is why chain hotels are a snooze and places like this are a delight.
Stayed 1 night in Nov 2024

4/10 Poor

Wayne

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Think twice
Front desk wasn't friendly at all. Not welcoming. Room had a big leak from the shower above. The maintenance man was extremely apologetic but the front desk staff didn't apologize nor did they offer another room. Very disappointed in a hotel owned by such a prestigious college. I expected a warm friendly welcoming and to be accommodating. Upon checkout, Brian, was very rude and didn't even ask how our stay was nor THANK us!!!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Garvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable value for the quality of hotel and level of service and amenities that you get. This is a brand new, beautiful hotel steps from the gorgeous Vassar campus.
Stayed 1 night in Nov 2024

4/10 Poor

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Alexander, Longboat Key

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024