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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, desk, iron/ironing board, free WiFi
Indoor pool
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
180 Clay Dr, Pounding Mill, VA, 24637
  • Hungry Mother State Park
  • Emory and Henry College
  • Richlands Town Hall
    ‪9 min drive‬
  • Abingdon, VA (VJI-Virginia Highlands)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham Richlands/Claypool Hill Area

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (508)
$84 nightly
The price is $84 total
includes taxes & fees
Super 8 by Wyndham Richlands/Claypool Hill Area

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Pounding Mill hotel with indoor pool
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a vending machine are onsite.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an ATM. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 316 reviews
Rating 8 - Good. 78 out of 316 reviews
Rating 6 - Okay. 21 out of 316 reviews
Rating 4 - Poor. 8 out of 316 reviews
Rating 2 - Terrible. 4 out of 316 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kayla

Stayed 2 nights in Feb 2025

6/10 Okay

Jennifer

Business traveler
Disliked: Amenities
It was clean and the staff was kind but the area had limited dining and we had to ask twice for receipts
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pounding Mill

Our check in was amazing. The friendliest worker I have ever encountered. Room was a bit warm, even after turning down temp. Bedding is hot. Slept great though. Mold in bathroom shower not a lot, guessing by looks it’s just old
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the area has a nice hotel option like Holiday Inn Express.
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was fine. Staff was fine except for the fact that no one was ever at the front desk. They were always in the office off to the side. You’d have to stand there for a bit before they would hear someone out there. Maybe a bell to ring might help? The breakfast was nice. We went up to ride the Back of the Dragon rd but besides that. There isn’t really anything to do there in November. We booked a stay Frid- Mon and checked out a day early. We were bored but nothing to do with the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom, Anderson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Employees at the hotel could not have been nicer.! So much so that I had a suspicion they thought I was a spy, secret shopper, etc for the company! Super nice. They even called me after check in to see how it went and if everything went well! And The room had amenities that a higher end hotel provides. A Keurig was provided ( we travel with our own ) so the in room coffee was leaps above the standard hotel coffee maker. Our room was convenient to the breakfast area tho where the breakfast and coffee was free and awesome. Even tho the hotel has some age ( I stayed here over 10 years ago ). Everything looked new without looking “refurbished”.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times, great place friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

During Helene storm and the staff was amazing thru all the troubles. I will definitely stay again in the future
Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

Traveled with family
A
Stayed 1 night in Oct 2024

10/10 Excellent

Yasuhiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient place
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location several times. Area is very safe, some food and shopping are nearby. Breakfast is always good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that Alisha (I believe is her name) could not have been nicer or more helpful during my stay there. She is a true asset to your front desk staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond hill.

Clean, comfortable, convenient to everything i needed.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Dining area and check in area were clean. However, the pool was horrible! Some of our family had got in and realized how dirty the bottom was and immediately got out and went to shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with my stay at this hotel. The breakfast in the morning is delicious as well and it starts early and doesn’t end too early like most places so I didn’t have to wake up at the crack of dawn just to get some breakfast. The staff were friendly and the pool was clean and fun.
Stayed 1 night in Jul 2024