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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Standard Room, 1 King Bed (Extra Floor Space) | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Indoor pool
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
180 Clay Dr, Pounding Mill, VA, 24637
  • Hungry Mother State Park
  • Richlands Town Hall
    ‪8 min drive‬
  • Virginia Creeper Trail Abingdon
    ‪57 min drive‬
  • Abingdon, VA (VJI-Virginia Highlands)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Richlands/Claypool Hill Area

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (489)
The price is $68
per night
$75 total
includes taxes & fees
Mar 9 - Mar 10
Super 8 by Wyndham Richlands/Claypool Hill Area

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Pounding Mill hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an ATM. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 304 reviews
Rating 8 - Good. 78 out of 304 reviews
Rating 6 - Okay. 19 out of 304 reviews
Rating 4 - Poor. 8 out of 304 reviews
Rating 2 - Terrible. 2 out of 304 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was fine. Staff was fine except for the fact that no one was ever at the front desk. They were always in the office off to the side. You’d have to stand there for a bit before they would hear someone out there. Maybe a bell to ring might help? The breakfast was nice. We went up to ride the Back of the Dragon rd but besides that. There isn’t really anything to do there in November. We booked a stay Frid- Mon and checked out a day early. We were bored but nothing to do with the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom, Anderson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Employees at the hotel could not have been nicer.! So much so that I had a suspicion they thought I was a spy, secret shopper, etc for the company! Super nice. They even called me after check in to see how it went and if everything went well! And The room had amenities that a higher end hotel provides. A Keurig was provided ( we travel with our own ) so the in room coffee was leaps above the standard hotel coffee maker. Our room was convenient to the breakfast area tho where the breakfast and coffee was free and awesome. Even tho the hotel has some age ( I stayed here over 10 years ago ). Everything looked new without looking “refurbished”.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times, great place friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

During Helene storm and the staff was amazing thru all the troubles. I will definitely stay again in the future
Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

Traveled with family
A
Stayed 1 night in Oct 2024

10/10 Excellent

Yasuhiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient place
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location several times. Area is very safe, some food and shopping are nearby. Breakfast is always good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that Alisha (I believe is her name) could not have been nicer or more helpful during my stay there. She is a true asset to your front desk staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond hill.
Clean, comfortable, convenient to everything i needed.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Dining area and check in area were clean. However, the pool was horrible! Some of our family had got in and realized how dirty the bottom was and immediately got out and went to shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with my stay at this hotel. The breakfast in the morning is delicious as well and it starts early and doesn’t end too early like most places so I didn’t have to wake up at the crack of dawn just to get some breakfast. The staff were friendly and the pool was clean and fun.
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Jennifer hosted the best breakfast I’ve ever had in a hotel. Her kindness and thoughtfulness set the tone for our whole day. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Layoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many good things about the hotel. Rooms and pool were clean. They had big pump soaps and lotions in the bathroom. The breakfast attendant was working so hard and she did a great job. The only thing I would change is there needs to be a little extra seating for breakfast. Maybe an extra room with a few tables and chairs close to the dining area The reason is there was a big group that were sitting there chatting after they were done eating and new people didn't have any were to sit.
Stayed 1 night in Jun 2024

10/10 Excellent

Frederick

Stayed 1 night in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024