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Room was very clean, in a safe location and mostly quiet. There’s a nearby school that plays loud music for 2 hours in the evening. Breakfast timings 8:30 to 10:30 are a little inconvenient if you plan to leave early for a tour but they are very willing to make you a generous breakfast box the previous day. Staff Debora very helpful. We also booked taxis to airport using WhatsApp hotel contact, all went very well. Would absolutely recommend hotel.

The staff was exceptional. The food menu needs better selections. The property inside could use some upgrading.

Absolutely one of the best accommodations we’ve ever had! The hosts are incredibly welcoming and friendly! They’re helpful and have great recommendations for everything you could want to do on the island. First off, the hotel was beautiful and a piece of art in itself. The room was spotless! They provided towels for the shower and darker towels for the thermal pools. The breakfast was delicious and a great start to every day. We will absolutely be staying with them again on our next stay! Thank you again!

Spacious room, clean. Nice walk in shower. Great location. Patricia was wonderful

Very nice and spacious apartment in a good, quiet location. Parking is a big plus. Communication with the host was flawless. Thank you!

The property was excellent if you’re looking quiet and safe place to stay. The property is gated, it is outside of town so you will need a vehicle to get around. It is surrounded by gardens with beautiful flowers/trees. The room was spacious and included a lovely kitchenette (little fridge/freezer), you can cook your own meals. Bed was comfortable. Sheets & towels clean. And if you like cats, there are plenty roaming around. I would definitely recommend this hotel.

This property is not how it is listed. No a/c, tiny ants in room, folks upstairs have heavy feet especially between 7AM-11:00AM, broken towel bar in bathroom, the shampoo/body wash seemed to be the same as the hand soap, and thw room was extremely musty smelling with a low floor fan that only circulated the lovely scent in a closed off room.

Set in a beautiful landscape in the countryside, high quality and tastefully furnished, perfect equipped apartments, and, most of all, incredible staff: Angela served delicious (highly individualized) breakfast in a beautiful breakfast room. Angela, Cissa, and Nicole (as well as everyone doing written communication) was incredibly friendly, competent, helpful, and all around delightful. I want to return soon. Pico do Refugio is also ideally located, right in the middle of the island, no matter what destination. The garden is beautiful, the pool super clean. One can't ask for more!