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Hotel San Rafael Poza Rica

3.0 star property

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Photo gallery for Hotel San Rafael Poza Rica

Outdoor pool
Restaurant
Front of property
Family Room | Desk, free WiFi, bed sheets
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Hospital Regional Pemex
    ‪5 min drive‬
  • 18 de Marzo Square
    ‪6 min drive‬
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪25 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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The price is $49
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$58 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

Hotel San Rafael Poza Rica

3-star Poza Rica hotel walkable to Plaza Gran Patio Shopping Mall
This hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel San Rafael Poza Rica features an outdoor pool and a children's pool. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Onsite uncovered self parking is complimentary.

Hotel San Rafael Poza Rica has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hotel San Rafael Poza Rica has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults, and MXN 90 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Hotel San Rafael Poza Rica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Maria Patricia

Disliked: Cleanliness, property conditions & facilities
LA ALBERCA ESTABA MUY SUCIA Y LA TV DEL CUARTO NO TENIA CABLE
Stayed 1 night in Nov 2024

4/10 Poor

Jesus

Malo
Stayed 3 nights in Nov 2024

8/10 Good

Eliseo

Traveled with family and small children
Liked: Cleanliness, amenities
Todo Muy bien 🆗
Stayed 1 night in Oct 2024

6/10 Okay

Inda Jani

Liked: Staff & service
Disliked: Cleanliness
Las almohadas de sobrecama sucias
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2024

8/10 Good

Jerzy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

ARTURO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desagradable
Para empezar, desorden total para realizar el check in. Reserve dos habitaciones. En una había cucarachas, se solicitó el cambio pero no de buenas lo realizaron y la otra no enfriaba el clima lo suficiente. Les falta demasiado mantenimiento y limpieza. Deje mis datos para facturar y después de casi 20 días les recordé y solo me facturaron una habitación. No vuelvo a quedarme en este hotel.
Stayed 1 night in May 2024

10/10 Excellent

Leydi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in May 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y tranquilo
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Staff & service
No tuve oportunidad de conocer el hotel, porque Expedia, sobrevendió las noches disponibles para este hotel, al llegar me dijeron que mi reservación estaba cancelada, fue algo muy incomodo y molesto ya que viaje con mi familia y amigos. Las chicas de recepción, se preocuparon por ayudarnos y estuvieron buscando hoteles disponibles, afortunadamente tuvieron éxito y nos salvaron del mal trago. Mi mayor agradecimiento para ellas, Expedia me decepciono totalmente.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, su servicio muy bueno, la comida muy rica, un lugar para descansar
Stayed 3 nights in Mar 2024

6/10 Okay

Hilario

Liked: Cleanliness, staff & service
Las regaderas son inservibles y el agua caliente nula
Stayed 2 nights in Mar 2024