Charme

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charme

Lobby
Exterior detail
Front of property
Front of property
Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast available

Explore the area

Map
Via Delle Badie 228, Prato, PO, 59100
  • Museo del Tessuto
    4 min drive
  • Nikko Sushi
    5 min walk
  • Prato Porta al Serraglio Station
    6 min drive
  • Florence (FLR-Peretola)
    19 min drive

Room options

Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double Room Single Use

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Charme

4-star Prato hotel with restaurant
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Charme offers 72 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Prato hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This Prato hotel also offers a health club, multilingual staff, and coffee/tea in a common area. Concierge services and limo/town car service can be provided. Onsite parking is available (surcharge).

Charme is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Ristorante - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante

Things to do

  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Charme Hotel
Charme Hotel Prato
Charme Prato
Charme Hotel
Charme Prato
Charme Hotel Prato

Charme Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 207 reviews" "
Rating 8 - Good. 105 out of 207 reviews" "
Rating 6 - Okay. 18 out of 207 reviews" "
Rating 4 - Poor. 13 out of 207 reviews" "
Rating 2 - Terrible. 5 out of 207 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vikram, Bolingbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and satisfied for two nights. Friendly staff and good atmosphere
Stayed 2 nights in Jun 2024

10/10 Excellent

amritpal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Pascal

Traveled with family
Liked: Staff & service, property conditions & facilities
Good value clean conditions good breakfast
Stayed 2 nights in May 2024

8/10 Good

Laura Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Comfortable hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE
Excellent
Stayed 2 nights in Oct 2023

4/10 Poor

Keith, Coquitlam

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got there, they gave us someone else's room. The first night, we kept waking up from the heat as the air conditioning could not keep up to the demand in that part of the hotel. They changed our room the next day instead of trying to fix it. When they moved our belongings, the threw out all of our refrigerated goods. When we gave them the bill, they paid it but were not happy that we replenished our water. The last room was much better, but the sink did not retain water well, so it leaked all over the floor. Most of the staff were nice. Others didn't care.
Stayed 3 nights in Sep 2023

10/10 Excellent

MAXIMINO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television service was not user friendly, and did not provide English options. All other aspects were very good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Neda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice and clean and well decorated. Staffs are so friendly. Breakfast is beyond the expectation.
Stayed 2 nights in Sep 2023

8/10 Good

BRADDAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , nice hotel, good parking and great breakfast although we are all still scared of Covid so no buffet. The air conditioning did not work in the room. It’s needs it. Very hot at night. I mentioned this to the staff
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are extremely nice and helpfull we go every month for business and very satisfied
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Excellent service very nice people and friendly service excellent A nice little hotel
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Brilliant service, lovely quiet location and spotlessly clean.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Feb 2019

10/10 Excellent

Dersim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For business stay, it is the best.
Stayed 3 nights in Jan 2019

8/10 Good

Mark, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff, but a little bit further from the center of Prato than i expected
Stayed 1 night in Jun 2018

6/10 Okay

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rock pillows
Pillows were like stones. So hard, it gave me a headache

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice and clean hotel. Friendly staff. Great breakfast
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The listing indicated the hotel had an airport shuttle which was the main reason for choosing the hotel. However, when we arrived, there was no shuttle and our family had to take two taxis to the airport. The hotel and staff and dining were all nice, just no shuttle.

8/10 Good

abad, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Great convenient location

6/10 Okay

SS_ZB

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

asse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Bill, Toronto, canada

Disliked: Cleanliness, staff & service, room comfort
Avoid
Air did not work, just blew around hot air. Worst breakfast in my whole life. If you got there in the last half there was almost no food. Internet did not work in room or lobby. Staff treated you like you were not wanted, so why go.