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Pontins Prestatyn Sand Holiday Park

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pontins Prestatyn Sand Holiday Park

Game room
Exterior
Microwave, electric kettle, cookware/dishes/utensils
Indoor pool, outdoor pool
Theater show

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Barkby Avenue, Prestatyn, WLS, LL19 7LA
  • Prestatyn Beach
    5 min walk
  • Nova Centre
    8 min walk
  • Offa's Dyke National Trail - Northern Terminus
    10 min walk
  • Liverpool (LPL-John Lennon)
    80 min drive

Room options

View all photos for Standard Room, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board

Standard Room, 1 Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Pontins Prestatyn Sand Holiday Park

3-star Prestatyn hotel with bar/lounge
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and an arcade/game room are onsite. Housekeeping is not available.
Pontins Prestatyn Sand Holiday Park offers 4 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pontins Prestatyn Sand Holiday Park features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Pontins Prestatyn Sand Holiday Park is a smoke-free property.

Queen Vic Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Queen Vic Pub

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave

More

  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Prestatyn Sands Holiday Park
Sands Holiday Hotel Prestatyn Park
Pontin`s Prestatyn Sands Centre Hotel Prestatyn
Pontin's Prestatyn Sands Holiday Park North Wales
Prestatyn Sands Holiday Park Hotel
Pontins Prestatyn Sand
Prestatyn Sands Holiday Park
Pontins Prestatyn Sand Holiday Park Hotel
Pontins Prestatyn Sand Holiday Park Prestatyn
Pontins Prestatyn Sand Holiday Park Hotel Prestatyn

Pontins Prestatyn Sand Holiday Park Reviews

Reviews

5.0
Rating 10 - Excellent. 46 out of 508 reviews" "
Rating 8 - Good. 98 out of 508 reviews" "
Rating 6 - Okay. 87 out of 508 reviews" "
Rating 4 - Poor. 96 out of 508 reviews" "
Rating 2 - Terrible. 181 out of 508 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

6.2/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Princess

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds are not litter picked litter everywhere. The main reason we picked this accommodation was for the swimming pool it was never open, for 4days we were there. I had to take cleaning wipes everywhere to wipe tables it felt liked it was managed by children. I know it was cheap but i expected a service and for the rooms to be clean they shouldnt charge anymore than £40 a night. Especially as they dont provide wifi and you have to buy you own electric
Stayed 4 nights in Aug 2023

6/10 Okay

k

Traveled with family
LAST MIN BREAK
CHALET WAS CLEAN AND TIDY. ROOM WAS BASIC, BUT YOU GET WHAT YOU PAY FOR. REALLY GOOD ENTERTAINMENT IN THE EVENING. LOTS OF LITTER AROUND THE PARK, JUST NEEDS A DAILY CLEAN UP.WENT FOR BREAKFAST IN THE RESTARAUNT, BIT PRICEY BUT THERE WAS LOTS TO CHOOSE FROM.
Stayed 3 nights in Aug 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant
Stayed 3 nights in Aug 2023

8/10 Good

Andy William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms , staff were very helpful
Stayed 5 nights in Jul 2023

10/10 Excellent

Muhammad Tayyab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Andy

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice place to stay and relax after the initial issues of not being able to find our booking.
Stayed 4 nights in May 2023

8/10 Good

Wan

Traveled with family and small children
Liked: Staff & service
safely for children to play around the properties, the properties has seen improvement from other quest review in other online platform on their visit previous years. keep up good work, will attracting more quests.
Stayed 3 nights in May 2023

10/10 Excellent

Khairul Fadhli

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Our family love it. Good for family activities
Stayed 3 nights in May 2023

10/10 Excellent

Grzegorz

Stayed 2 nights in Mar 2023

2/10 Terrible

Simon

Disliked: Staff & service
Not Animal Friendly
Wasnt allowed to stay brought our dog with us a very confusing website. We had the impression Pontins is Dog friendly but apparently not. Still waiting for a refund had to go back home straght away.
Stayed 2 nights in Sep 2022

2/10 Terrible

Beverley

Stayed 2 nights in Sep 2022

2/10 Terrible

Caroline

Disliked: Cleanliness, room comfort
Needs knocking down
Absolutely awful, floor absolutely filthy, one glass in the chalet for two people. Bedding provided was for the double sofa bed so we couldn't sleep on the single beds which would of been more comfortable. The sofa bed was horrendous, our backs are killing us. The worst thing was our neighbours in the chalet underneath, arguing all night, playing football all night until 3.30 am, smoking drugs, we only stayed the one night even though we booked two nights, NEVER AGAIN!! AVOID!!
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with family
The structure needs overall renovation. The beds were very uncomfortable to sleep on windows were not cleaned and hot water was set on the high which can be very dangerous with no water mixer. The corridors were very dirty with cigarettes lit all over the places. It would will be a nice get away if these issues are looked into and addressed right away. However, my kids enjoyed the swimming pool and the Arcade which was fun filled. I enjoyed the walk around the massive holiday park.
Stayed 2 nights in Sep 2022

2/10 Terrible

Jodie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

2/10 Terrible

Leigh

Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump!!!!!
What an absolute dump! When we turned into the drive for the park it looked abandoned. The whole place looks like it needs to be demolished, the rooms wernt clean nor was the whole site. Beds were uncomfortable and the linin they give you is cheap and nasty. The arcade was poorly maintained with only half of the machines working. We only stayed 1 of the 2 nights we booked. Will never stay here again.
Stayed 2 nights in Aug 2022

2/10 Terrible

Sarah

Stayed 1 night in Aug 2022

2/10 Terrible

Hiteshkumar Rameshbhai

Stayed 2 nights in Aug 2022

4/10 Poor

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Left over food in the oven from previous occupants. Half the arcade machines not working, no option at time of booking for upgrade, 3 people 1 duvet cover supplied. No visible security, drugs being smoked everywhere.
Stayed 2 nights in Aug 2022

6/10 Okay

Kimberly

Traveled with family
Disliked: Property conditions & facilities, room comfort
Excellent stay
The place was very dirty and unkept. But I came prepared. I cleaned our room and added flowers, scents etc, it felt more comfortable and more like an holiday home. The entertainment at night were absolutely fabulous. My kids really reallg love it. Pontins is more for kids and relaxation for parents. The beach are breathtaking and even more beautiful for an evening stroll. We really loved the experience and will definitely go back!! Can't wait!
Stayed 10 nights in Jul 2022

2/10 Terrible

NIDHERSON

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Bernadette

Stayed 1 night in Jul 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities
Clean chalet, the beds were uncomfortable
Stayed 3 nights in Jul 2022

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontins is the worst.
Got to be the worst trip ever. 1st room sand on a very uncomfortable hard settee come bed. Shower didn't work. 2nd room more sand on the exact same so called bed settee. Decor is so dated and dirty. The stairs are very.old dilapidated concrete. The railings very old and rusty metal. Windows covered in bird pooh. All the boardings near windows very poor stated and not been painted in a long while. Entertainment garbage. Spent a lot of money in arcades just to try and keep the kids interested. Eventually booked a hotel in Llandudno. Will never go there again or advise anyone to go there. So much wrong with pontins i personally believe they will not spend enough money to make it better.
Stayed 2 nights in Jul 2022