This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and an arcade/game room are onsite. Housekeeping is not available.
Pontins Prestatyn Sand Holiday Park offers 4 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.
An indoor pool and an outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pontins Prestatyn Sand Holiday Park features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.
Pontins Prestatyn Sand Holiday Park is a smoke-free property.
Queen Vic Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Queen Vic Pub
Things to do
Arcade/game room
Basketball
Billiards/pool table
Indoor pool
Outdoor pool
Playground
Shopping
Tennis
Family friendly
Arcade/game room
In-room kitchenette
In-room microwave
Indoor pool
Outdoor pool
Playground
Separate bedroom
Snack bar/deli
Conveniences
ATM
Gift shop/newsstand
Limited-hour front desk
Vending machine
Guest services
No housekeeping service
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 floors
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Deep soaking bathtub
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
More
Iron/ironing board on request
Separate sitting area
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 10 PM
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay
Property payment types
Important information
Optional extras
Crib (infant bed) fee: GBP 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Prestatyn Sands Holiday Park
Sands Holiday Hotel Prestatyn Park
Pontin`s Prestatyn Sands Centre Hotel Prestatyn
Pontin's Prestatyn Sands Holiday Park North Wales
Prestatyn Sands Holiday Park Hotel
Pontins Prestatyn Sand
Prestatyn Sands Holiday Park
Pontins Prestatyn Sand Holiday Park Hotel
Pontins Prestatyn Sand Holiday Park Prestatyn
Pontins Prestatyn Sand Holiday Park Hotel Prestatyn
Pontins Prestatyn Sand Holiday Park Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds are not litter picked litter everywhere. The main reason we picked this accommodation was for the swimming pool it was never open, for 4days we were there. I had to take cleaning wipes everywhere to wipe tables it felt liked it was managed by children. I know it was cheap but i expected a service and for the rooms to be clean they shouldnt charge anymore than £40 a night. Especially as they dont provide wifi and you have to buy you own electric
Princess
Stayed 4 nights in Aug 2023
6/10 Okay
k
Traveled with family
Aug 30, 2023
LAST MIN BREAK
CHALET WAS CLEAN AND TIDY. ROOM WAS BASIC, BUT YOU GET WHAT YOU PAY FOR. REALLY GOOD ENTERTAINMENT IN THE EVENING. LOTS OF LITTER AROUND THE PARK, JUST NEEDS A DAILY CLEAN UP.WENT FOR BREAKFAST IN THE RESTARAUNT, BIT PRICEY BUT THERE WAS LOTS TO CHOOSE FROM.
Nice place to stay and relax after the initial issues of not being able to find our booking.
Andy
Stayed 4 nights in May 2023
8/10 Good
Wan
Traveled with family and small children
Jun 2, 2023
Liked: Staff & service
safely for children to play around the properties, the properties has seen improvement from other quest review in other online platform on their visit previous years. keep up good work, will attracting more quests.
Wasnt allowed to stay brought our dog with us a very confusing website. We had the impression Pontins is Dog friendly but apparently not. Still waiting for a refund had to go back home straght away.
Simon
Stayed 2 nights in Sep 2022
2/10 Terrible
Beverley
Sep 20, 2022
Beverley
Stayed 2 nights in Sep 2022
2/10 Terrible
Caroline
Sep 11, 2022
Disliked: Cleanliness, room comfort
Needs knocking down
Absolutely awful, floor absolutely filthy, one glass in the chalet for two people.
Bedding provided was for the double sofa bed so we couldn't sleep on the single beds which would of been more comfortable. The sofa bed was horrendous, our backs are killing us.
The worst thing was our neighbours in the chalet underneath, arguing all night, playing football all night until 3.30 am, smoking drugs, we only stayed the one night even though we booked two nights, NEVER AGAIN!! AVOID!!
Caroline
Stayed 2 nights in Sep 2022
6/10 Okay
Verified traveler
Traveled with family
Sep 5, 2022
The structure needs overall renovation. The beds were very uncomfortable to sleep on windows were not cleaned and hot water was set on the high which can be very dangerous with no water mixer. The corridors were very dirty with cigarettes lit all over the places. It would will be a nice get away if these issues are looked into and addressed right away. However, my kids enjoyed the swimming pool and the Arcade which was fun filled. I enjoyed the walk around the massive holiday park.
What an absolute dump! When we turned into the drive for the park it looked abandoned. The whole place looks like it needs to be demolished, the rooms wernt clean nor was the whole site. Beds were uncomfortable and the linin they give you is cheap and nasty. The arcade was poorly maintained with only half of the machines working. We only stayed 1 of the 2 nights we booked. Will never stay here again.
Left over food in the oven from previous occupants. Half the arcade machines not working, no option at time of booking for upgrade, 3 people 1 duvet cover supplied. No visible security, drugs being smoked everywhere.
The place was very dirty and unkept. But I came prepared. I cleaned our room and added flowers, scents etc, it felt more comfortable and more like an holiday home. The entertainment at night were absolutely fabulous. My kids really reallg love it. Pontins is more for kids and relaxation for parents. The beach are breathtaking and even more beautiful for an evening stroll. We really loved the experience and will definitely go back!! Can't wait!
Got to be the worst trip ever. 1st room sand on a very uncomfortable hard settee come bed. Shower didn't work. 2nd room more sand on the exact same so called bed settee. Decor is so dated and dirty. The stairs are very.old dilapidated concrete. The railings very old and rusty metal. Windows covered in bird pooh. All the boardings near windows very poor stated and not been painted in a long while. Entertainment garbage. Spent a lot of money in arcades just to try and keep the kids interested. Eventually booked a hotel in Llandudno. Will never go there again or advise anyone to go there. So much wrong with pontins i personally believe they will not spend enough money to make it better.