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Quality Inn & Suites Prestonsburg next to Mountain Arts Center

2.5 star property

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Photo gallery for Quality Inn & Suites Prestonsburg next to Mountain Arts Center

Exterior
1 bedroom, pillowtop beds, desk, iron/ironing board
Reception
Lobby
1 bedroom, pillowtop beds, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$108
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
85 Hal Rogers Drive, Prestonsburg, KY, 41653
  • Mountain Arts Center
    ‪2 min walk‬
  • Archer Park
    ‪20 min walk‬
  • Jenny Wiley State Resort Park
    ‪12 min drive‬
  • Pikeville, KY (PVL-Pike County - Hatcher Field)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Prestonsburg next to Mountain Arts Center

Prestonsburg hotel steps from Mountain Arts Center
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a picnic area.
Quality Inn & Suites Prestonsburg next to Mountain Arts Center offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn & Suites Prestonsburg next to Mountain Arts Center has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Brookshire Inn Prestonsburg
Brookshire Prestonsburg
Brookshire Inn
Quality Inn Suites

Quality Inn & Suites Prestonsburg next to Mountain Arts Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 153 out of 331 reviews
Rating 8 - Good. 86 out of 331 reviews
Rating 6 - Okay. 47 out of 331 reviews
Rating 4 - Poor. 18 out of 331 reviews
Rating 2 - Terrible. 27 out of 331 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here several times through the years. It’s always clean, comfortable & has a nice breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, comfortable Good recommendation for dinner.
Stayed 1 night in Jun 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service
Disliked: Amenities
The TV didn't work , it was extremely noisy, coffee was all they had in the breakfast nothing to eat.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort

One night stop-over

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I specifically booked a non-smoking room and yet when I got to my room it smelled like weed. The best the front desk could do was spray it down with some air freshener and tell me that the windows open.
Stayed 1 night in May 2025

8/10 Good

Jerald

Liked: Cleanliness, staff & service, room comfort
Stay was good and I would stay there again. Room was clean and the bed was good. There was some ceiling damage from what appeared to be an old water leak over the coat rack area and one of the three lamps in the room did not work. This doesn’t speak well for regular maintenance but neither of these items impacted our stay. Room was quite large and everything worked that I needed to work.
Stayed 1 night in May 2025

6/10 Okay

nan

Disliked: Room comfort

Not really impressed.

The room was extremely tiny. There was no place to relax except for the bed. With the room being so tiny, the air conditioner blew straight onto the bed. The pillows were mushy and offered no support. The breakfast sausage had no flavor and neither did the bacon. The eggs were good. But the sausage gravy and biscuits had very little flavor. On the upside, parking was good. The counter staff was friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Shelley

Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a lot more for the price. Needs significant upgrades but was clean. Rooms are very small. The biggest reason for the 1 star review is the staff. The card lock on the door did not work. Instead of attempting to fix it, the staff unlocked the door with the master key and walked off. No eye contact, no verbal acknowledgement, nothing. Would not stay here again. Rooms at Comfort Inn next door are very nice.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Dewana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room smelled really bad. Need to remove or clean carpet. There was large mold stain on the ceiling in the room. Breakfast was good. But room smelled really bad.
Stayed 2 nights in May 2025

10/10 Excellent

Tracie

Stayed 1 night in May 2025

6/10 Okay

Taylor

Liked: Staff & service

Eh, but it’s eastern Kentucky

Very nice and friendly staff. Complimentary breakfast was good. The room was small and fine. The smoke detector was off the wall and turned off so I assume someone smoked in the room. The hot water in the shower didn’t work. There was a ton ants in the room.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Good breakfast with a big selection. Staff were very nice and helpful explaining the area. Very convenient location
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Property conditions & facilities

Weekend getaway

A comfortable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sherry

Business traveler
Disliked: Staff & service

Discourteous Desk Clerk Representing Hotel

When we checked in, our room refrigerator was not seeming to work properly. I went down to the desk to ask for another refrigerator because we had a lot of perishable food we had brought with us. She said she would tell her manager and they would look at it in the morning. I asked about what we would do with our food in the meantime, and her response, "Well, what do you want me to do about it?" I replied that she could get a refrigerator from an unoccupied room and trade it out. She said I will have to text my manager. She finally called some time after when we were getting ready for bed, and said there was nothing they could do tonight, but we could bring down our food and put it in the kitchen refrigerator. It was not checked the morning after as no one came into our room. Then, we had to go down to get washcloth because they left towels on the 3rd day and there was two of us. They did not even empty our garbage that was extremely full and obvious when you walked in the room. On the 4th day, they brought another set of towels, but did not even bother to make the bed on any day entering our room. We stayed 5 days/4nights. The breakfast food was not appetizing. Bacon was sitting in grease (no exaggeration) as well as the sausage, eggs had no taste, and the gravy was so salty. At least they had bagels & bread for toasting. The desk clerk was discourteous with every interaction. We always found her with a hood over her head sitting in the back & on her cell phone. No info provi
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! rooms were extremely small
Stayed 1 night in Apr 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was always full, the staff was nice. This is our second year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025