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Castle at Princeville

2.0 star property

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Photo gallery for Castle at Princeville

TV
Exterior
Interior
Beach/ocean view
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Outdoor Space
  • Restaurant

Explore the area

Map
5300 Ka Haku Road, Princeville, HI, 96722
  • Princeville Golf Club Prince Course
    ‪6 min walk‬
  • Princeville Golf Club - Prince Course
    ‪11 min walk‬
  • Princeville Makai Golf Club
    ‪12 min walk‬
  • Princeville, HI (HPV)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Bedrooms, Oceanfront

Iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Bedrooms, Oceanfront

  • 1171 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Bedrooms, Mountain View

Iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Bedrooms, Mountain View

  • 1173 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Bedroom, Mountain View (Pali Ke Kua)

Iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Bedroom, Mountain View (Pali Ke Kua)

  • 781 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 Bedroom, Oceanfront

  • 781 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Bedroom, Mountain View (Hale Moi)

Iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Bedroom, Mountain View (Hale Moi)

  • 1033 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Similar properties

Golf

The Cliffs at Princeville

  • Pool
  • Hot Tub
  • Kitchen
  • Washer
4.4 out of 5, Excellent, (212)
The price is $399
per night
$494 total
includes taxes & fees
Mar 6 - Mar 7
The Cliffs at Princeville

About this property

Castle at Princeville

Princeville aparthotel close to Hanalei Bay
This smoke-free aparthotel features an outdoor pool, a restaurant, and free newspapers. Other amenities include tour/ticket assistance and a picnic area. Each apartment features a kitchen with a refrigerator and a microwave, plus a balcony and a TV with cable channels. A sitting area, a coffee/tea maker, and free local calls are among the other amenities available to guests. Housekeeping is available once per stay.
Castle at Princeville offers 10 accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate sitting areas. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Cable television is provided. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a restaurant. This Princeville aparthotel also offers an outdoor pool, tour/ticket assistance, and a picnic area. Guests can use the outdoor pool at a partner property.

Castle at Princeville is a smoke-free property.

Castle at Princeville has a restaurant on site.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Dial-up internet
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: USD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Rollaway/extra bed: USD 30 per night

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • TV with cable channels

Outdoor areas

  • Balcony
  • Picnic area

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the ocean

Things to do

  • Tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Outdoor pool (guest access) nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 175 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number No Registration ID

We should mention

This property does not have elevators

Property is also known as

Castle Condo Princeville
Castle Princeville
Castle At Princeville Hotel Princeville
Castle At Princeville Kauai
Castle Princeville Condo

Castle at Princeville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 122 reviews
Rating 8 - Good. 38 out of 122 reviews
Rating 6 - Okay. 26 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 5 out of 122 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property we stayed at had the quality of a fairly luxurious time share property, but for a fraction of the price. A short drive from Hanalei, and a short walk to a private beach. We had two full rooms, a full kitchen, two bathrooms, and a deck. I was also super pleased with the communication from their main staff member. However, be warned to read the fine print as you do have to pay a fairly costly cleaning fee as part of this rental. I would definitely go there again.
Stayed 5 nights in Jun 2018

6/10 Okay

William, Denver Colorado

OK but
1) this is just an inexpensive place to stay while you go somewhere else. Views depend on Unit. This is the wet side of the island so be prepared. 2) Check in can be very problematic. I read of others having a problem so I called a head. " No problem , they said,your code and unit will be posted on the glass of the office." a) Got there, the office is not clearly posted( It is in the pizza restaurant complex but no signs to this effect.) So we drove and walked around a bit to find it. b) No posting in the window for us. No answer to the emergency number. Panicked calls to Travelocity as our children melted down. Finally about an hour later the staff called "Children in the tub screaming I could not get to your call" We finally got our code and our unit and got in. Somebody should be embarrassed. Lackadaisical may be the kindest thing which can be said for them.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but hot
We found the room pretty nice and the views across Hanalei Bay were wonderful. But the rooms were hot in the afternoon and there was not A/C. The kitchen was fairly well appointed and the furniture was comfy. Access was tough for my mother-in-law who has difficulty walking due to steep grades on the paths and stairs all over the place. We liked it a lot but it was limited to 4stars due to access and the absence of A/C
Stayed 8 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel but no air conditioning
No air conditioning which makes it hot during the day
Stayed 10 nights in Jul 2017

8/10 Good

Markus, Palo Alto, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condos overlooking the Na Pali coast
Many of the condos at perched near the cliff and look out West, toward the Na Pali coast. One can also see part of Hanalei Bay. Those condos have gorgeous sunsets, but they also get hot in the afternoon. Fortunately, the bedrooms stay fairly cool. The grounds are pleasing, there's a pool, and the keys can be picked up on site (although the staff may not always be in the office even during office hours). Our kitchen was well-appointed. The condo included a washer and dryer and beach towels.
Stayed 3 nights in Jun 2017

2/10 Terrible

John, CA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not as advertised
Our issues: (1) The facilities shown in the pictures are not the facilities that were rented to us, (2) there was no pool or other resort-like amenities available to us (despite being prominently advertised), and (3) after paying in full to Expedia, the management company tried to tack on a surprise additional cleaning fee of ~$200. We feel very misled. The condo was fine- clean and in good condition, and we had a nice time (how can you not in Kauai?). But the "VRBO condo" experience we got did not at all match the more resort-like facilities advertised. I would recommend looking elsewhere.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
nice condo with lots of space - it had everything but it was vintage 80's

6/10 Okay

ML, J

Liked: Cleanliness
Disliked: Staff & service
NOT A HOTEL. It's a condo.
Musty smell, terrible bed, needs new pillows. You need a car if you stay here. Cleanliness was nice, but my condo had an odd set up for sleeping. And by booking through Expedia, I never was contacted by the management, and arrived after dark, got lost, received help from a security guy to find the main office where I prayed I would find keys and directions. The security guy was most helpful. I had to dig for numbers to get a hold of anybody in the management office. If you know this is a condo, know how to get your keys, don't mind being too far away from the beach, and love super soft beds and stinky pillows........this may work for you. I paid too much, and had a cleaning fee of $145 when it was only me for 3 nights. Boo. Too much per night, too.

6/10 Okay

msteeniewahine, so cal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
can't complain too much in Kauai
We arrived at the property after 5pm, and this is the only management that is open from only 3pm-4pm. It was indicated, so that was fine. We retrieved the key to our condo from a lock box, which was easy. I booked 2 two Bedroom condos, when we arrived, only one was available. Jaime the Manager from Castle Resort which is co managing Pali Ke Kua (which is the name of the building) was polite, but questioned me several times about which building I reserved, I said Pali Ke Kua, because Expedia, provided pictures of the rooms, kitchen, pool, and layout of the condo. Which is the property I paid for. She also mentioned only one of the 2 bedroom condo reservation was provided by Expedia. I gave her my confirmation number and had her check again. We had 9 in our party, and we all proceeded to the 1st condo, with in 10-15 min Jamie called right away with the second condo. It was actually a very clean and beautiful 1 bedroom and a loft. It was a wonderful 5 night stay until I questioned my bill. "Will I be getting a discount since I paid for a 2 bedroom?" The answer was No. I called Expedia, they couldn't do too much too help but instead gave me $25 credit. I can't complain too much in Kauai.

8/10 Good

cody, denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful place to stay with the best view!

8/10 Good

Micah V.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great place to enjoy
Problem was lack of family friendly activity with little kids and the area, while not run-down, is not lively.

8/10 Good

Eric , Telluride, Co.

Disliked: Property conditions & facilities
Superb location - Unit needed upgrades
The location can't be beat. Cliffside, walkout units looking down to the ocean, turtles feeding, view of Hanalei Bay and north coast, sunsets, etc. Quiet, birds, paved path to private beach hard to find in this area. Beach, a mix of volcanic black rock and sand, is actually nicer than the St Regis one, which is public. Very good restaurant on site.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Holly, Oregon

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not actually a hotel or called the "Castle"
So, if you're looking for a condo rental with (extremely) spotty wifi, cool breezes and a (mainly) quiet atmosphere, this is a good place for you. This place is not actually called the "Castle," and you will not find this name on any sign. Rather, "Pali Ke Kua" is the name you'll see on the signs. The first building on the right is where the office is, which is also not obvious. Because of the spotty wifi, their computer may not communicate with your credit card company, then they'll suggest your card isn't working (I called my company and there were no declines on my card, but the woman made me feel like a delinquent). The unit itself was comfortable and spacious, and tended to be very quiet other than occasional early morning groundskeeping. There is no air conditioning, which is mostly ok due to strong breezes, though the upstairs was a bit too warm at times. There is also an unpublished $125-150 cleaning fee. There's a private beach with a very steep path to it which can make you feel like you're on a private island. We enjoyed our time in the area, but if we return, we'll stay somewhere else, as the headaches just weren't worth it.

8/10 Good

Stephen S.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Condo not a hotel
The location and view were spectacular. The condo was nicely equipped. It could use some updating but was certainly more than adequate for our needs and was affordable. There is no signage for the Castle at Princeville which makes it extremely difficult to find. Much driving around. Please be aware this is not a serviced hotel. It is a Condominium with no service.

10/10 Excellent

Mark, El Dorado Hills

Liked: Cleanliness, property conditions & facilities, room comfort
Great Views of Honalea Bay
What a great place to stay. The view of the lanai was spectacular. We could see all of Honalea Bay and a beautiful sunset every night. I would definitely go back and stay for a longer time. Had a hard time finding the place initially because the name had change from Castle to Hali Kae (I believe that was the name). They had merged the two condo units. Good thing we had the address. Other than that the place was great@!

8/10 Good

littlewing555

Liked: Staff & service
Disliked: Cleanliness
princeville
Good stay. Could have been cleaner. Patio furniture had layers of dirt and all the cabinetry was sticky. Great staff though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Looks like heaven. a bit humid
Everything was excellent. I would have called heaven if we had the A/c in the unit. But, still all worth.

4/10 Poor

Jon, Cleveland, Ohio

Disliked: Property conditions & facilities, room comfort
Aging condo, minimal features, hidden fees.
Despite its billing, don't be fooled. This was an out-of-date condo, clearly not refreshed since the 90s. Buried in trees without any sort of view, expect to be surrounded by neighbors whose every sound can be heard from your bedroom. The furnishings were uncomfortable and smelled stale. Aside from relatively new TVs, and decent WiFi, the rest of the place just looked old, with stains and smells that have apparently been there for decades. All this wouldn't be bad, for the price we thought we were paying, but we were surprised by a $125 cleaning fee -- making the total cost of our 4 night stay, close to $250 a night. We should have just paid another $50 and stayed in a resort, but we thought we'd save money by having our own kitchen. That didn't pan out, because we didn't really want to do anything but sleep in the condo. We spent as much time away from it as we could. There was access to a private beach, but the facility's pool was apparently off-limits. Speaking of sleep: the king size bed was overly soft, and by the end of our stay was leaning toward the wall at about a 30 degree angle, leaving us sliding toward the head board in our sleep.

10/10 Excellent

Jane, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay, awesome views
We really enjoyed our time at princeville and the views were amazing of the ocean. So close to the beach.

6/10 Okay

isabella, San Jose

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
View 5 stars, everything else 1 star (Unit 115)
We stayed at Unit 115 at Castle at Princeville (aka Pali Ke Kua, PKK), a one bedroom unit for four nights. The views were spectacular, we had dinner on the lanai enjoying the awesome view. That totally deserve 5 stars, everything else, 1 star at most. These condos were not solidly built, when the people upstairs flushed their toilet, i heard a waterfall. The kitchen had a coffee machine, toaster and blender, but all the pans were scratched up, so we didn't cook. They had an open house in the unit next door, so we decided to take a look and the real estate agent said that the owner made 50k gross last year...i bet i know where that came from...the cleaning fees. Expedia stated that there was a $150 cleaning fee, so i thought that meant there would be someone to take out the garbage everyday or something like that, but no, the cleaning fee is for them to clean up the place after you are gone to get ready for the next person. And we had to take out our own garbage when we left the condo, or we would be charged an extra $50! It is next to impossible to find the rental office to pick up our key, this isn't a hotel or anything like that you have to go to a lock box to pick up your key. When you get to Pali Ke Kua (don't look for Castle at Princeville), look for a building on the right hand side that does not look like living space. When you book thru Expedia, you cannot choose your unit, be warned! There are so many choices in Princeville, will not stay here again

8/10 Good

Mary, castro valley, calif

Liked: Cleanliness, room comfort
The view made it all worthwhile!!
I was prepared to have a little trouble finding the condo; but didn't expect it to be as difficult as it was. Arriving on a Monday at 3:00 p.m., during the check in time hours, after finally finding the office; it was closed, and the phone number that we had on our reservations did not get us anywhere. We finally got a hold of someone who gave us clearer instructions we found the condo and the lock box with keys and being fustrated with our ordeal we opened the door and the sweeping view of the sea, palm trees and the kauai mountains, made it all worthwhile. What a view!! As I had expected from others reviews, the furnishing were dated, but comfortable. We had a wonderful time sitting outside on the small patio enjoying a glass of wine and taking in the breathtaking views! It was amazing! We were visited every day by a nene geese family, who made it even more special. We will difinitely go back and look forward to staying in #117 again! This time it will be much easier to find!!

8/10 Good

Myron, Brookeville MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo, beautiful views
We had a 2-bedroom unit with a lovely mountain view from the back patio. If we walked a few hundred yards to the ocean side of the property, there was a gorgeous view of the Halalei bay from the cliffs. There is no AC, so it can get a little warm in the afternoon, but there were ceiling fans. The pool and hot tub were clean and inviting. There was no on-site staff to handle minor issues in the condo (like a toaster that didn't work), but we made a phone call to the rental office and they brought us a new toaster the next day.

8/10 Good

Tony, Honolulu, HI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice condo on North Shore Kauai
Very nice condo. Checked in on Sunday and no one was around to help me. Had to ask several people and I happened to find a drop box and instructions on window beside it. Had no idea of what to do for several hours before I got lucky and by chance found what I was suppose to do. Once I obtained the key to the condo, all was good. My only complaint is the poor communication for checking in on Sunday. If someone would have notified me of the checkin process for weekends, that would have been nice. I didn't even know where to go to check in or find the drop box for keys. As far as I knew, there was no go to person for any stay issues.

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
A condo with kitchen, utensils and dishes, laundry machines. No view but good location for walking around, can walk to beach. Shops a short drive away.