Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Lobby
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Providence Place Mall
    ‪5 min walk‬
  • Rhode Island Convention Center
    ‪5 min walk‬
  • Brown University
    ‪14 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Junior Suite, Multiple Beds (Hearing)

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Graduate by Hilton Providence

4-star hotel in Downtown Providence
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 18000 square feet (1672 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and an ATM. Parking is available onsite for a surcharge.

Graduate by Hilton Providence is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 765 out of 1360 reviews
Rating 8 - Good. 279 out of 1360 reviews
Rating 6 - Okay. 158 out of 1360 reviews
Rating 4 - Poor. 81 out of 1360 reviews
Rating 2 - Terrible. 77 out of 1360 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nafisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay Facility can use updates and some professional painting Decor is nice but too many different textures and colors in every room The bed was excellent in comfort and bedding Poor coffee options in the room
Stayed 2 nights in Feb 2025

2/10 Terrible

Kaily

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
There were white stains on the walls, mildew in the grout of the bathroom, electrical panels coming off, wallpaper peeling off the walls.....I booked a king room (over $400) and it was a queen bed, and the room was the size of a small office.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building. location walkable to restaurants.
Stayed 1 night in Jan 2025

4/10 Poor

Curtis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Crystal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We went for our anniversary- we have stayed at the Graduate and the Omni in years past.. nothing special about our stay this time around.. the room wasn’t the cleanest, it was noisy, coffee was terrible, no ice, etc. we left there saying we prob won’t stay there again .
Stayed 1 night in Feb 2025

4/10 Poor

Benjamin, Rutland

Stayed 1 night in Dec 2024

10/10 Excellent

Nefertere

Traveled with family and small children
Liked: Cleanliness, staff & service
Very convenient location for shopping and dining
Stayed 1 night in Feb 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort

Not as good as it use to be when it was the Biltmo

Not having a full service restaurant that serves a full breakfast was not good. My wife and I went to their bar and waited 10 mins to get served a drink that was mediocre at best. The bar was understaffed. The room was small but clean. The bathroom was another story. No hot water. It was warm at best. The tub sides were too high. I had both my knees replaced. It was tough to get in and out of the tub. I wa last at the hotel when it was known as the Biltmore. It was warm a lot better then that it is today. My wife and I will not be coming back.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Zha, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time to stay in Province,I chose this hotel without any hesitation.it’s a very nice place to relax,and very convenient to walk to Brown University
Stayed 1 night in Feb 2025

6/10 Okay

christina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself is unique with throwbacks to its time as the Biltmore everywhere. My friends and I love it for the ambience and the friendly staff, unfortunately too many amenities are now inconsistent for us to continue using it for our get togethers. The Spa at the Graduate was a great selling point for our girls weekend, unfortunately it has been closed for over five months due to a broken water line. We also discovered that all the ice machines were being replaced and when we asked if the restaurant would fill our ice bucket, we were advised at the front desk that ‘we could try’. The coffee shop displays clear hours but was already closed when we arrived Saturday and a private function was being held there. Sunday morning, it had still not opened before we checked out at 9:30am. Being now under the Hilton umbrella, I expected it to maintain or increase in quality, but instead it has declined.
Stayed 1 night in Feb 2025

10/10 Excellent

Danya

Stayed 1 night in Nov 2024

2/10 Terrible

Kasen

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Paulo, Mamaroneck

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Dated but nice
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place great customer service front office helped with issue through booking through Expedia app and fixed the apps mistake
Stayed 1 night in Jan 2025

10/10 Excellent

Mariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

maria

Traveled with family
Liked: Staff & service

Rocky start

We were able to check in early for an additional cost. The heat was not working in our room the TV and light switches where off. We initially had to leave the living area light on in order to turn on TV and keep the fridge on. After contacting the desk they were able to resolve it. We also found a fork in the sofa when we arrived so they came and did an extra cleaning.
Fork in couch
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
For the price we paid, you'd expect valet service, kind of a pain to park when you have dinner reservations within 30 minutes of checking in.
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Stayed 1 night in Jan 2025

10/10 Excellent

Camryn

Stayed 1 night in Jan 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful vintage hotel.

Very cool vintage hotel. Rooms themselves were nice, updated. Beautiful lobby. Small room that had all of the essentials. The only negative thing was their heating system. The first room we went to was 92 degrees! We attempted to adjust the thermostat but when we came back later it was 91. We changed rooms, that too was hot (78) but we turned off heat and it stayed a comfortable 71 overnight. We were told the heating system is old and only goes on our off, the thermostat has no effect. Other than that it was a good experience. The front desk was very accommodating when we wanted to switch rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff greeted us were professional. Answered all our questions and loved the location
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was really cool and I enjoyed my stay. The lobby looks like it's from twin peaks.
Stayed 1 night in Jan 2025