Graduate by Hilton Providence

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Lobby
Lobby
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    ‪2 min walk‬
  • Johnson and Wales University
    ‪3 min walk‬
  • Providence Place Mall
    ‪4 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Junior Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Suite

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Graduate by Hilton Providence

4-star hotel in Downtown Providence
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 18000 square feet (1672 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and an ATM. Parking is available onsite for a surcharge.

Graduate by Hilton Providence is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 801 out of 1409 reviews" "
Rating 8 - Good. 287 out of 1409 reviews" "
Rating 6 - Okay. 161 out of 1409 reviews" "
Rating 4 - Poor. 81 out of 1409 reviews" "
Rating 2 - Terrible. 79 out of 1409 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Loretta Farley

Traveled with family
Disliked: Amenities, property conditions & facilities
How Hilton has their name in here is beyond me. No bell service no coffee in room no valet parking. You either get Ac or heat. Our room was 78 degrees and heat could not be turned off. The room wasn’t ready at 3 and I could not even register and come back when room was ready since it’s not their policy. Stood online three times. Beautiful art deco design ruined by horrible service. Not guest centric at all. Hope Hilton restores some magic here. A few other guests complained about the same as we were leaving. Horrible experience and $500 a night. Never again.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Ming Cheng, Troy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We expect to enjoy our stay with this classic property in the middle of the downtown of Providence, but came away with a very different experience. Very few Staff on site to support check in. The bathroom is not very well maintained. Handwashing sink is cracked. The body wash bottle is empty. No place to store or hang used wet towels.
Stayed 1 night in Oct 2024

10/10 Excellent

Tong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner did not work well, which is a little annoying given the summer weather. Other than that, this was a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historical hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kathrine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - lovely view of the city. The park across the street is not very nice or safe but there is plenty to do near the hotel. Just stay out of the park.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Beautiful historical hotel. The rooms could use some TLC. Peeling and bubbling paint. Ballroom on 17th floor was beautiful!
Stayed 1 night in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Graduate has a beautiful interior decor in the entry way, carpets, wallpaper, furniture, chandeliers, ceiling and artwork. Classy establishment
Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here, nice and clean rooms, polite staff, and a fantastic area of the city close to a lot of restaurants and nightlife.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to some restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I thought a top class hotel in Providence would be a nice end to my trip, it was not. I had to go to the hotel bar (no restaurant) to find out a good place to eat. They were very helpful but, why not let me know on check in? Same problem with breakfast and lunch. The instant coffee in the room was really terrible. I also went to the front desk and let them know I was allergic to mint cuz the soap and shampoo was spearmint, the young lady suggested I use one of the flavors in the shower- ie, the shampoo (also mint), conditioner and shower gel - finally not mint! What? Worst $350 $35 parking I’ve spent in quite a while. Best thing - awesome sheets, towels, pillows!
Stayed 1 night in Sep 2024

2/10 Terrible

alec

Stayed 1 night in Sep 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel redo inside. Great location, near the Riverwalk, College Hill, mall etc. Great dining/cafe options nearby and desk staff most helpful. Only 15 minutes from the RI Airport. We will return on our next trip to Historic Providence.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 3 nights in Aug 2024

6/10 Okay

Pete

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
A plus
Stayed 1 night in Sep 2024

2/10 Terrible

Todd

Stayed 2 nights in Aug 2024

6/10 Okay

Mang

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Karene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Large clean room.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Stayed 2 nights in Aug 2024